New American Funding - Jeff Valley

Name: New American Funding - Novi | Consumer Direct
Address: 28125 Cabot Dr., Suite 120, Novi, Michigan, 48377
Telephone: +1-949-267-2710
Rating: 4.74

Sr. Loan Officer | NMLS # 1866491

New American Funding - Novi | Consumer Direct

4.74

(151)

Jeff Valley NMLS #1866491 is a trusted Sr. Loan Officer who is ready to make your dreams of owning a home a reality. Jeff Valley is committed to providing the community with the very best in customer service, so come speak with New American... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(949) 267-2710

Novi, MI

https://www.newamericanfunding.com/mortgage_loans/jeffvalley/

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4.74

(151)

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4.74

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Jeff was very available to us throughout the process, which was the most important thing to me.

Jeff was very quick to answer any of my questions and maintained enough contact for me to know where I was in the process. The most helpful thing was Jeff would take time to explain to me what was going on and make sure I understood what he...

Jeff was always available, and communicated with us every step of the way. He even got us a preapproval letter on the weekend!

It was pleasure to work with you guy. I thank to all team members who I worked with.

Jeff has a pleasant demeanor and although knowledgeable his communication skills are lacking. The materials provided on the Buyer Accepted Program ("BAP") are devoid of information. Projected costs and actual costs are not accurate. Fees are...

Inconvenient and inconsistent proper correspondence. Pertinent information was either never given or was not given in a timely manor. Would never again take a phone call with this person again as you will only get lip service. And you will...

Jeff was very positive, upbeat and encouraging during my first home buying process. He made sure I understood every aspect of the process every step of the way and for that I am truly grateful.

Quick closing

There were no surprises. The loan application procedure was completed very quickly. Jeff was very prompt in answering any questions I had.

Jeff answered all our questions promptly and clearly. He was always pleasant to talk to and took the time to explain the process and provide us with various mortgage options.