New American Funding - Jeff Valley

Name: New American Funding - Novi | Consumer Direct
Address: 28125 Cabot Dr., Suite 120, Novi, Michigan, 48377
Telephone: +1-949-267-2710
Rating: 4.74

Sr. Loan Officer | NMLS # 1866491

New American Funding - Novi | Consumer Direct

4.74

(152)

Jeff Valley NMLS #1866491 is a trusted Sr. Loan Officer who is ready to make your dreams of owning a home a reality. Jeff Valley is committed to providing the community with the very best in customer service, so come speak with New American... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(949) 267-2710

Novi, MI

https://www.newamericanfunding.com/mortgage_loans/jeffvalley/

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4.74

(152)

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4.74

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Jeff was very responsive and was able to be flexible with the closing date.

Jeff was very knowledgeable in the majority of the process, he didn’t hesitate to share that knowledge in a way that made me (first time homebuyer, who knows nothing of this process) easily understand what and why things are happening. Michelle...

Reply from Jeff Valley

March 19th, 2024 12:52 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Closed transaction with no proglems!

Jeff was helpful, informed, and although the sellers made this an extremely difficult process for us, Jeff made me feel like it was going to work out. He exhibited high empathy, thoughtfulness, and patience as I navigated my first home buying...

Reply from Jeff Valley

March 11th, 2024 06:20 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...

When I started this loan process, the origination fee was around $2,000. However, we canceled the loan after discovering that some key HOA information had not been disclosed. Jeff was aware that I canceled the loan due to $3,410 in HOA fees...

Reply from Jeff Valley

January 30th, 2024 10:45 AM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Jeff was always in constant communication, took thew time to answer questions when we were uncertain of some aspects of the process or the loan paperwork, and never made us feel rushed or pushed into anything.

Reply from Jeff Valley

January 12th, 2024 03:58 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Jeff was very helpful and always able to help me as a first time buyer with any questions I had.

Reply from Jeff Valley

November 13th, 2023 04:26 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Lots of communication I can call. Jeff back anytime Gave me financial tips for my future needs

Reply from Jeff Valley

November 1st, 2023 07:34 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Great communication, easily accessible. I had a great experience working with Jeff in New American Funding. Getting a mortgage was always seemed a hassle to me but New American funding team made it easy for me. LOVED it.. thank you!!!!!

Reply from Jeff Valley

October 23rd, 2023 03:25 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Jeff was great, already referred friends and family to him.

Reply from Jeff Valley

October 17th, 2023 02:12 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.