

Jeff Lichtenstein, Ruoff Mortgage
Senior Loan Officer | NMLS# 235950 | Ruoff Mortgag...

Licenses: NMLS# 235950 | Ohio-Louisiana
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision a... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Everything about my experience was excellent.
Reply from Jeff Lichtenstein, Ruoff Mortgage
September 26th, 2025 08:09 PM
Thank you for the excellent review Ravin! Your feedback is truly appreciated, and I'm here if you need any future assistance or have any questions.
Jeff and Debbie were amazing. Made the process smooth and easy. Very knowledgeable and patient. Answered any and all questions quickly. Highly recommended.
Reply from Owner
September 5th, 2025 01:56 PM
I appreciate the kind review, Jose. I'm glad to hear that you found the process smooth. Your recommendation means a lot to me, and I'm here if you need anything in the future.
Jeff and Debbie were both amazing. Quick to respond to every text, email, or call. Both were very professional and friendly. They explained every step of the process and what needed to be done. They made the process as easy as it could have...
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Reply from Jeff Lichtenstein, Ruoff Mortgage
September 5th, 2025 01:57 PM
Jose, it's wonderful to hear your positive feedback! Thank you for the recommendation—I’m always here if you need assistance in the future.
Love the online portal - very easy to use and very organized. I always knew what stage we were in.
Our loan officer was very attentive, informative and personable
Buying a house is stressful and Jeff helped to make the process go smoothly
Reply from Jeff Lichtenstein, Ruoff Mortgage
July 28th, 2025 06:22 PM
Tammy, thank you so much for your wonderful review. Navigating the home-buying journey can be stressful, and I’m pleased I could help make it as seamless as possible for you. Great to meet you at the closing too! If you have any questions or...
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Jeff and Debbie were so knowledgeable. I feel lucky to have worked with such an efficient, smart team.
Reply from Jeff Lichtenstein, Ruoff Mortgage
July 2nd, 2025 03:55 PM
Howard
It was a pleasure working with you, and your kind words are greatly appreciated.
Thank you for the excellent review and contact me anytime with questions.
Jeff
There were items such as insurance that were somewhat difficult to resolve but Jeff and Debbie worked beyond the ordinary to resove them and personally connect with me.
Reply from Jeff Lichtenstein, Ruoff Mortgage
June 30th, 2025 03:17 PM
Thank you for the excellent review JulieDebbie and I are a good team and as always it was a pleasure working with you, Dori and Lyn to successfully resolve the insurance issues. Contact me if we can be of assistance anytime in the future!Jeff...
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Website is great, easy to use. Jeff's communication and patience with us was great. Such a pleasure working with you.
Reply from Jeff Lichtenstein, Ruoff Mortgage
June 25th, 2025 08:04 PM
Thank you for the excellent review Karla!! It was a pleasure working with you and Michael as well. Thank you for remembering me from our last mortgage experience a few years ago and let me know if I can assist you or your friends and family...
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the underwriting process was very stressful , frustrating and very confusing at times
Reply from Jeff Lichtenstein, Ruoff Mortgage
June 23rd, 2025 03:30 PM
Thanks for your feedback and I understand your frustration, Dustin. If you have any specific concerns or ever need further assistance, please feel free to reach out. Thank you for your patience throughout the process and I do appreciate our...
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Jeff was always so helpful and always available to answer questions.
Reply from Jeff Lichtenstein
June 9th, 2025 01:42 PM
I am glad you were pleased with my service Amy I am always available to answer questions. Your feedback is greatly appreciated, and it was a pleasure assisting you through the process. If you have any more questions or need further assistance,...
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Always available.
Reply from Jeff Lichtenstein, Ruoff Mortgage
June 9th, 2025 01:40 PM
Thank you for the positive feedback and excellent review Joe! It was a pleasure working with you and Amy and I’m glad to hear that my availability met your expectations. If you need any further assistance, please feel free to reach out.
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About
Licenses: NMLS# 235950 | Ohio-Louisiana
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Self-Employed Mortgages
Cash-Out Refinances
Investor Mortgages
HECM for Purchase
Specialities
FHA VA Conventional USDA HECM
FHA, VA and conventional mortgages on 1-4 family residential properties
Various First Time Homebuyer mortgage products with down payment assistance
principal residence and investment mortgage loans
HECM Reverse Mortgage
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1987
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 235950
- OH - MLO.036456.000
- FL-LO43220
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Achievements
- President of Ohio Mortgage Bankers Association
- Presidents Club at Ruoff Mortgage
Hobbies
- baking
- walking daily
- pickleball
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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