Jeff Lichtenstein, Ruoff Mortgage
Senior Loan Officer | NMLS# 235950 | Ruoff Mortgag...
Licenses: NMLS# 235950 | Ohio-Louisiana
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision a... Show More
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Business Hours
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9 AM to 5 PM
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
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Reviews from Web
Jeff, Debbie and everyone else involved was very helpful in this process
Reply from Jeff Lichtenstein, Ruoff Mortgage
February 17th, 2026 09:05 PM
Thank you for the excellent review Russell and for taking the time to share your experience. If you ever need assistance in the future, don't hesitate to reach out.
They were incredible!!
Reply from Owner
February 9th, 2026 05:14 PM
Mary, I'm grateful for your excellent review of your mortgage experience! I am so glad thar Rick introduced us. If there's anything else I can assist you with, please don't hesitate to contact me.
This whole process was in the middle of a difficult time for me. They made this process easy and I felt completely confident in the process. would recommend and use them again. thank tou you so much
Reply from Jeff Lichtenstein
February 17th, 2026 05:58 PM
Your trust during a challenging time means a lot to me, Mary. I’m glad I could help make the process easier for you and that you felt confident throughout. Should you need assistance in the future or have more questions, please feel free to...
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The process was easy and understandable.
Reply from Jeff Lichtenstein, Ruoff Mortgage
February 6th, 2026 05:02 PM
Thank you for the review Edmund!
I'm glad to hear you found the process easy and understandable. If you have any further questions or need assistance down the road, feel free to get in touch.
Very good
Reply from Owner
December 29th, 2025 08:40 PM
Mike and Joann
Thank you for the positive review!
Thank you for your loyalty through the years, I am always available to provide the mortgage assistance you request and pleased that you trust my advice.
Jeff allways gives me good advice and very knowledgeable with his job.
Reply from Jeff Lichtenstein
February 17th, 2026 09:06 PM
Mike, I appreciate your kind words and thank "you" for your continued loyalty! If you have any more questions or need assistance down the line, don't hesitate to reach out.
Communication about my loan was excellent
Reply from Jeff Lichtenstein, Ruoff Mortgage
November 24th, 2025 03:30 PM
Thank you for the kind review Chris! It was my pleasure working with you on your mortgage and If you ever have questions or need assistance down the line, please contact me.
Jeff and Debbie were f
wondwrful
Reply from Jeff Lichtenstein, Ruoff Mortgage
November 3rd, 2025 04:20 PM
Scott thank you for your loyalty and kind words! If there's anything else you ever need or would like to discuss, you know I'm available for you.
Jeff and his team provided superb support throughout the process. We closed last week and I have already recommended them to several folks I know who are considering financing options for new or existing properties.
Reply from Owner
November 3rd, 2025 03:39 PM
Sue, thanks for your excellent review! Recommendations are the highest compliment, and I'm grateful for your kind words. It was great to meet you at your closing and let me know if there’s anything I can assist you with in the future.
Communication with you and Debbie was outstanding. I knew any questions I might have about my loan would be handled promptly.
Reply from Jeff Lichtenstein
November 12th, 2025 05:56 PM
Sue, I appreciate your kind feedback. I'm glad the communication throughout the process met your expectations and that we could address your questions promptly. If there's anything else you need in the future, feel free to reach out.
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About
Licenses: NMLS# 235950 | Ohio-Louisiana
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Self-Employed Mortgages
Cash-Out Refinances
Investor Mortgages
HECM for Purchase
Specialities
FHA VA Conventional USDA HECM
FHA, VA and conventional mortgages on 1-4 family residential properties
Various First Time Homebuyer mortgage products with down payment assistance
principal residence and investment mortgage loans
HECM Reverse Mortgage
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1987
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 235950
- OH - MLO.036456.000
- FL-LO43220
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Achievements
- President of Ohio Mortgage Bankers Association
- Presidents Club at Ruoff Mortgage
Hobbies
- baking
- walking daily
- pickleball
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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