Jeff Lichtenstein, Ruoff Mortgage
Senior Loan Officer | NMLS# 235950 | Ruoff Mortgag...
Licenses: NMLS# 235950 | Ohio-Louisiana
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision a... Show More
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9 AM to 5 PM
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
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Reviews from Web
Jeff and his team were wonderful from start to finish. I'm a first time homebuyer and they made sure I understood the entire process. They kept me updated with every step of the process and were kicked to respond to any questions that I had....
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Reply from Jeff Lichtenstein, Ruoff Mortgage
April 22nd, 2026 07:53 PM
Katie, thank you for the glowing review!
It was my pleasure working with you to help make your first homebuying experience a positive one. Contact me anytime and I would be so thankful for any referral you could make in the future.
Jeff
The whole experience with Jeff and his team at Ruoff Mortgage was wonderful from start to finish! We couldn't have asked for a better team supporting us throughout the home buying process! Thank you so very much!
Reply from Owner
April 7th, 2026 01:59 PM
Traci, I'm pleased to hear that your home buying journey was so smooth. Supporting you throughout the process is something I genuinely prioritize. If you ever need further assistance or have any questions, feel free to reach out. Thank you...
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The whole experience with Jeff and his team at Ruoff Mortgage was wonderful from start to finish! We couldn't have asked for a better team supporting us throughout the home buying process! Thank you so very much!
Reply from Jeff Lichtenstein, Ruoff Mortgage
March 27th, 2026 04:02 PM
Thank you for the excellent review Traci. I appreciate you taking the time to share your thoughts. Should you need any further assistance or have questions in the future, contact me anytime.
Enjoy your new home!!!
Jeff showed his experience and expertise when he solved a frustrating problem with the VA with speed and professionalism. We were in great hands throughout the entire process and it was both surprisingly smooth and painless. Debbie was also...
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Reply from Owner
March 27th, 2026 01:39 PM
I'm grateful for your kind words and excellent review Andrew. It's our aim to ensure a smooth experience, and Debbie's contribution is invaluable. If there's anything more I can assist with in the future, please feel free to get in touch.
Jeff showed his experience and expertise when he solved a frustrating problem with the VA with speed and professionalism. We were in great hands throughout the entire process and it was both surprisingly smooth and painless. Debbie was also...
read more
Reply from Jeff Lichtenstein, Ruoff Mortgage
March 27th, 2026 01:39 PM
I'm grateful for your kind words and excellent review Andrew. It's our aim to ensure a smooth experience, and Debbie's contribution is invaluable. If there's anything more I can assist with in the future, please feel free to get in touch.
We have been waiting for our refinance to align to a specific target fo a long while. Jeff was very patient with us, discussing several times and helping us evaluate when the right time would be.
Reply from Jeff Lichtenstein
March 26th, 2026 04:12 PM
Thank you for sharing your experience, Clayton. I understand that timing can be crucial in these decisions, and I'm glad to have been able to assist you throughout the process. Patience and thorough discussions are key when evaluating such...
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Jeff was very responsive and questions I had he explained clearly and concisely
Reply from Jeff Lichtenstein, Ruoff Mortgage
March 4th, 2026 11:25 PM
Thank you for the very positive review, Barry!!
It was a please working with you on your home purchase and if you ever have questions or need assistance in the future, please contact me.
Jeff
From the outset, expectations were clearly established. We consistently understood the next steps, required documentation, and anticipated timelines. At no point did we feel uncertain or uninformed. Jeff did not simply respond to questions;...
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Reply from Owner
March 13th, 2026 03:38 PM
It's wonderful to hear that you felt confident and well-informed throughout the process, Steve. My goal is always to anticipate needs and provide clarity, so knowing that it reduced stress for you means a great deal to me. Transparency and...
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From the outset, expectations were clearly established. We consistently understood the next steps, required documentation, and anticipated timelines. At no point did we feel uncertain or uninformed. Jeff did not simply respond to questions;...
read more
Reply from Jeff Lichtenstein, Ruoff Mortgage
March 2nd, 2026 06:37 PM
SteveThank you for your glowing review!! This is by far the most comprehensive and well stated review I have received in my 28 years of mortgage originations. I am proud to have served you and Whitney and hope you love your new home! Please...
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Jeff, Debbie and the rest of the staff were excellent to work with.
Thanks again
Russ & Debbe
Reply from Owner
March 5th, 2026 05:30 PM
I appreciate your feedback, Debbe. I'm glad to know that you and Russ found working with me, Debbie, and the team so positive. Please feel free to reach out if there’s anything else I can assist with in the future. Thank you once again!
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About
Licenses: NMLS# 235950 | Ohio-Louisiana
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Self-Employed Mortgages
Cash-Out Refinances
Investor Mortgages
HECM for Purchase
Specialities
FHA VA Conventional USDA HECM
FHA, VA and conventional mortgages on 1-4 family residential properties
Various First Time Homebuyer mortgage products with down payment assistance
principal residence and investment mortgage loans
HECM Reverse Mortgage
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1987
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 235950
- OH - MLO.036456.000
- FL-LO43220
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Achievements
- President of Ohio Mortgage Bankers Association
- Presidents Club at Ruoff Mortgage
Hobbies
- baking
- walking daily
- pickleball
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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