New American Funding - Jeff Donohue

Name: Consumer Direct | Santa Ana
Address: 1 MacArthur Place Suite 800, Santa Ana, California, 92707
Telephone: +1-949-271-0583
Rating: 4.79

Loan Consultant | NMLS # 1086978

Consumer Direct | Santa Ana

4.79

(396)

Jeff Donohue NMLS # 1086978 is a trusted Branch Manager who is ready to make your dreams of owning a home a reality. Jeff Donohue is committed to providing the community with the very best in customer service, so come speak with New America... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(949) 271-0583

Santa Ana, CA

https://www.newamericanfunding.com/mortgage_loans/jeffreydonohue/

Search Reviews

Write a Review

4.79

(396)

Filter by Date

Range

Filter by Rating

5 Star

86%

4 Star

10%

3 Star

2 Star

1 Star

Experience.com

4.79

(396)

Reset all filters

Very helpful

Reply from Jeff Donohue

May 14th, 2026 03:46 PM

Mariya, I'm grateful for your kind words. I'm happy to have been helpful during your process with New American Funding. If there's anything else you need, feel free to reach out.

Communication was excellent. Responsed to wuestions or inquiries very promptly

The team Jeff used was not on the same time zone and our initial closing was delayed due to not working live time. We incurred additional fees due to the missed closing date. The final numbers were not what was presented initially and I would...

Reply from Jeff Donohue

May 6th, 2026 05:09 PM

James, I understand your frustration with the delays and the discrepancy in the final numbers. I apologize for any inconvenience this caused during your closing process. Please reach out to me directly so we can discuss this further and address...

Jeff is very professional.

Reply from Jeff Donohue

April 27th, 2026 03:57 PM

Thank you, Aaron, for recognizing my professionalism. I'm pleased to have met your expectations, and I'm here if you need any further assistance.

Jeff Donohue did a fantastic job as my loan consultant. He acted quickly and was able to move my closing date up, which made a huge difference in the overall process. Everything was handled efficiently, and I always felt confident things were...

Reply from Jeff Donohue

April 20th, 2026 06:19 PM

Brandon, I appreciate your positive feedback about my work as your loan consultant. I'm glad to hear that moving the closing date up made a significant difference for you and that you felt confident throughout the process. Thank you for recommending...

After working with this lender for the past 10 years, we can confidently say Jeff made our most recent refinance one of the smoothest experiences yet. Jeff was professional, responsive, and kept us informed every step of the way. His attention...

Reply from Jeff Donohue

April 20th, 2026 03:25 PM

Dustin, I'm grateful for your kind words and for trusting me with your refinance process. It's wonderful to hear that my communication and attention to detail made the experience smooth for you. Your recommendation means a lot to me, and if...

Thankfully, Jeff, my loan officer at New American Funding, and Stephanie, my underwriter, were absolutely amazing. They treated me with such care, professionalism, and support during a very stressful time. I couldn’t be more grateful for their...

Reply from Jeff Donohue

March 30th, 2026 03:51 PM

I'm truly glad to hear that you felt well-supported during such a critical time, Wesley. It's important to me to provide care and professionalism throughout the process, and I'm thankful Stephanie and I could assist you effectively. If you...

It was relatively straight forward. The constant changing of the loan amount from the initial estimate to closing was a bit annoying, but other than that it went smoothly.

Reply from Jeff Donohue

March 16th, 2026 02:30 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

I have been working with Jeff for a couple of years now. He is always accessible and offers accurate and sensible advice. Stephanie was very helpful and efficient and also always available.

Reply from Jeff Donohue

March 12th, 2026 08:17 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

Saving money. Good communication

Reply from Jeff Donohue

March 12th, 2026 05:39 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.