Top 5%
Jeanne Henry, Ruoff Mortgage
Senior Loan Officer | NMLS# 672863 | Ruoff Mortgag...
Additional Licenses: NMLS# 672863. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Jeanne once again went above and beyond all expectations! We are so thankful for her and could not get better service anywhere else.
Reply from Jeanne Henry
October 19th, 2025 04:13 PM
I'm grateful for your kind words, Sean. It's rewarding to know that I could meet your expectations and provide the service you were looking for. If there's anything more I can assist you with in the future, please feel free to reach out.
Jeanne was amazing to work with. She guided me through every step, answered my questions promptly, and made the mortgage process much easier than expected. Highly recommend!
Reply from Jeanne Henry
October 13th, 2025 06:35 PM
It’s wonderful to hear that your experience was positive, Ashlee. I'm pleased that I could guide you through the mortgage process and answer your questions along the way. Your recommendation means a lot to me. If there's anything more you might...
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Jeanne is the BEST!!!
Reply from Jeanne Henry
October 11th, 2025 01:23 PM
I'm pleased to hear that you had such a positive experience, Kramer. Your kind words are truly appreciated. If there's anything more I can help with, feel free to reach out at any time.
100% recommend Jéanne Henry from Ruoff Mortgage for your home loan/refinance. She makes the process easy for you and is always available to answer any questions in a timely manner!
Jeanne is great to work with. This is the second time we've worked with her. She makes the process stress free and easy and was always able to take a phone call. Even on weekends which you wouldn't get from a traditional bank. Will continue...
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Reply from Jeanne Henry
October 8th, 2025 04:28 PM
I appreciate your thoughtful review, Janelle. I'm glad to know that I could help make the process easy and stress-free for you, and I'm grateful for the trust you've placed in me during both experiences. Being available when needed is a priority...
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Great to do business with, helped every step of the way.
Great all around
Reply from Jeanne Henry
August 14th, 2025 04:21 PM
Thank you, Daniel, for your feedback. I'm glad to know you had a positive experience. If there's ever anything more I can do to assist you, please feel free to reach out.
Jeanne went above and beyond making this process as simple as possible.
Reply from Jeanne Henry
August 7th, 2025 10:07 AM
Thank you, Rodney, for your kind words. I'm so glad to hear that I could make the process simple and straightforward for you. Going above and beyond is something I strive for with all my clients. If you have any further questions or need assistance...
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100/10 recommend Jeanne at Ruoff! You won't find a better person to manage your mortgage and purchase of a home!
Jeanne could not have been more wonderful and attentive. Her knowledge and customer service allowed us to trust the process! We are so grateful for her. Thank y Jeanne!
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About
Additional Licenses: NMLS# 672863. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional
VA
FHA
USDA
First-Time Home-Buyer
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Memberships
- Decatur Club
- Spyder Riders
- YMCA
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Addresses and Serving Areas
Primary Serving Area
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 672863
Gallery
Achievements
- 35 years in the banking and mortgage industry.
Hobbies
- Spending time with my husband and friends riding motorcycles.
- Spending time in the mountains.
- Biking
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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