Top 5%
Jeanne Henry, Ruoff Mortgage
Senior Loan Officer | NMLS# 672863 | Ruoff Mortgag...
Additional Licenses: NMLS# 672863. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
Location & Business Hours
Business Hours
Sun
closed
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Jeanne made us feel comfortable and helped us to understand process.
Reply from Jeanne Henry
July 23rd, 2025 07:27 PM
Thank you, Bernard, for sharing your experience. I'm glad to hear that you felt comfortable and supported throughout the process. It's important to me that you fully understand each step, and I'm pleased I could help make that happen. If you...
read more
Look no further, you’ve found the best loan officer out there! Jeanne will make you feel like a VIP during your buying process. Our family has had her do 4 of our loans, and will continue to comeback. She’s amazing!!
Jeanne has helped my family with 4 loans now, and we will continue to come back! She makes a complicated process feel like a walk on the beach, she is amazing!
Reply from Jeanne Henry
July 15th, 2025 10:02 AM
I truly appreciate your continued trust and support. It’s always rewarding to help your family through the loan process, and I'm delighted to hear that I've been able to make it feel straightforward for you. Thank you for choosing me again,...
read more
Jeanne went above and beyond to help my husband and I close on our house. I would recommend her over and over again! She is pleasant to work with and very knowledgeable.
Jeanne went above and beyond to make sure we closed in a timely fashion! I could not recommend her enough!
Reply from Jeanne Henry, Ruoff Mortgage
June 25th, 2025 11:56 AM
Thank you so much for the great review. I'm so excited for you and Nick to start your family in your new home... Can't wait to meeet the "Princess"!
Jeanne made us feel like family when conducting business! No mixed feelings, no worries, we knew she had our best intrest in mind and just made us feel like we made the right choice!
Reply from Jeanne Henry
June 25th, 2025 11:57 AM
Thanks Nick for giving me such a great review. You and Amanda were absolutley wonderful throught this process. Please let me know if you have any questions at all.
Easy process from start to finish.
Reply from Jeanne Henry, Ruoff Mortgage
June 25th, 2025 12:01 PM
Korey,Thank you so much for taking the time to fill out my survey.It was great to finally meet you both after months of phone conversations. I'm beyond excited for you to make great memories in your new home.Please let me know if you need anything....
read more
Jeanne Henry, Ruoff Mortgage has received a review with 5 star rating from A G U
Reply from Owner
June 25th, 2025 12:01 PM
Thank you Dr. Obichi!! It was so amazing going thru this process with you.
As a first-time homebuyer, I was most nervous about the loan process—but working with Jeanne ended up being one of the best parts of the experience. From day one, she was patient, informative, and completely transparent. She walked me through...
read more
Reply from Jeanne Henry
June 14th, 2025 08:36 PM
I'm thrilled to hear that your experience as a first-time homebuyer was so positive. It was a pleasure to assist you throughout the loan process, and I'm glad I could provide the support and transparency you needed. Your appreciation of the...
read more
We were referenced to Jeanne from friends and family. They stated she is the best at what she does and that stayed true through our entire process. When I first spoke to Jeanne on the phone over a year ago, she told me that she would treat...
read more
Reply from Owner
May 22nd, 2025 12:33 PM
I appreciate you taking the time to do the google review. It means so much to me. I look forward to seeing you and Saige this summer on the Plaza.
91–100 of 213
About
Additional Licenses: NMLS# 672863. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional
VA
FHA
USDA
First-Time Home-Buyer
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Memberships
- Decatur Club
- Spyder Riders
- YMCA
View All
Addresses and Serving Areas
Primary Serving Area
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 672863
Gallery
Achievements
- 35 years in the banking and mortgage industry.
Hobbies
- Spending time with my husband and friends riding motorcycles.
- Spending time in the mountains.
- Biking
View All
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us