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Jeanne Henry, Ruoff Mortgage
Senior Loan Officer | NMLS# 672863 | Ruoff Mortgag...

Additional Licenses: NMLS# 672863. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Jeanne is amazing! She goes above and beyond! We are so lucky to have her and we will always choose her and Ruoff!
Reply from Jeanne Henry
March 14th, 2026 05:54 PM
Nicole, I’m grateful for your kind words and support. Going above and beyond for my clients is something I strive for, so it’s rewarding to know you felt well taken care of. It means a lot to have your trust and confidence, and I look forward...
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Literally everything !
Reply from Jeanne Henry
March 14th, 2026 04:03 PM
Chase, I'm pleased to know you had a positive experience. If you have any further questions or need assistance, feel free to reach out.
Jeanne, our loan officer, designed and developed the best and most economical way to purchase our dream home. We were very confident and assured that we were in good hands every step of the way.
Reply from Owner
March 2nd, 2026 02:20 PM
Bob and Tracy,
Thank you so much for your kind words, it was a pleasure working with both of you. Beyond excited for you guys to enjoy your Florida dream home.
Jeanne, our loan officer, designed and developed the best and most economical way to purchase our dream home. We were very confident and assured that we were in good hands every step of the way.
Reply from Jeanne Henry
March 12th, 2026 12:21 AM
Robert, thank you for sharing your experience. I'm pleased to know that you felt assured throughout the process of purchasing your dream home. It was important to me that you found a solution that was both efficient and economical. If you have...
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Jeanne was simply the best loan officer I have ever worked with! She will definitely be referred to all my friends and family! We loved working with her as she was professional yet emotionally connected to us as her clients! She answer every...
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Reply from Owner
March 6th, 2026 10:31 AM
Alexis, it's wonderful to hear your positive feedback. Ensuring that you felt supported and informed every step of the way was incredibly important to me. I’m pleased we were able to complete everything so swiftly and that you found the experience...
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Jeanne Henry is the best loan officer I have ever worked with! We were reffered to her through some mutual friends of ours, and she delivered excellent service, and she was astronomically efficient! She answered every phone call day or night,...
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Reply from Jeanne Henry
March 5th, 2026 04:13 PM
Alexis, I'm truly grateful for your kind words. I'm glad to have been able to assist you efficiently and that my approach resonated with you. It's my priority to maintain open communication and provide clear guidance through every step of the...
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Jéanne was the most knowledgeable mortgage lender I’ve ever worked with. She processed our information quickly and efficiently, and was able to lock in a fantastic interest for us. Throughout the entire process, she was professional, responsive,...
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Reply from Owner
February 27th, 2026 10:35 AM
Allana, I appreciate you taking the time to share your experience. I'm glad to hear that you found the process streamlined and supportive. Participating in the closing was a pleasure, and it's gratifying to know it meant a lot to your family....
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Jéanne was the most knowledgeable mortgage lender I’ve ever worked with. She processed our information quickly and efficiently, and was able to lock in a fantastic interest for us. Throughout the entire process, she was professional, responsive,...
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Reply from Jeanne Henry
February 26th, 2026 04:16 PM
Adam, thank you so much for sharing your experience. I'm genuinely pleased to hear that you found the process efficient and supportive. Being there every step of the way, including attending your closing, is something I believe makes a difference....
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Jeanne was beyond excellent. Always going above and beyond for my family. I wouldn't trust anyone else with my home than Jeanne. Best in the business. I'd review her and her team out of ten a 15! Words cannot describe the help and support Jeanne...
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Reply from Jeanne Henry
February 21st, 2026 06:07 PM
Andrew, your feedback is truly appreciated. I'm genuinely pleased to know that you felt supported throughout the process. Providing tailored options and advice is always my focus, and it's important to me that you feel confident in every decision...
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Jeanne made my first time buying a home so easy and explained everything so well!!
Reply from Jeanne Henry, Ruoff Mortgage
January 25th, 2026 04:50 PM
Amberly, I'm glad to hear that your first home-buying experience went smoothly. Ensuring you feel informed and at ease throughout the process is my priority. If you have any more questions or need assistance in the future, feel free to contact...
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About
Additional Licenses: NMLS# 672863. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional
VA
FHA
USDA
First-Time Home-Buyer
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Memberships
- Decatur Club
- Spyder Riders
- YMCA
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Addresses and Serving Areas
Primary Serving Area
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 672863
Gallery

Achievements
- 35 years in the banking and mortgage industry.
Hobbies
- Spending time with my husband and friends riding motorcycles.
- Spending time in the mountains.
- Biking
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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