Top 5%
Jeanne Henry, Ruoff Mortgage
Senior Loan Officer | NMLS# 672863 | Ruoff Mortgag...
Additional Licenses: NMLS# 672863. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Jeanne Henry, Ruoff Mortgage has received a review with 5 star rating from Sydney E
Reply from Owner
February 1st, 2024 01:34 PM
Thank you, Sydney, for taking the time to post your rating. I'm thrilled to see that you've given me a 5-star review! It's always my goal to provide the best service possible. If you have any further mortgage needs or questions in the future,...
read more
Jeanne Henry, Ruoff Mortgage has received a review with 5 star rating from Hea G
Reply from Owner
December 7th, 2024 12:00 AM
Hi, Hea. We appreciate the rating and are glad we could provide you with a positive experience!
I have worked with Jeanne Henry on multiple transactions and she exceeds every single loan officer in communication, working long hours if necessary, and ensuring that there will be no surprises at the end by doing the majority of the work...
read more
Reply from Jeanne Henry | NMLS# 672863 | Ruoff...
December 26th, 2023 03:06 PM
Thank you for the great survey!!
Welcome back to the FORT!!
Jeanne was quick to pick up the phone and answer any questions I had no matter how big or small, was very kind and helpful throughout the whole process
Reply from Owner
December 26th, 2023 03:08 PM
Thank you very much, Morgen, for your exceptional review and the full 5-star rating! I'm thrilled to hear that you had a positive experience and that I was able to assist you and Alyson promptly and effectively. Your satisfaction is my utmost...
read more
Jeanne was quick to pick up the phone and answer any questions I had no matter how big or small, was very kind and helpful throughout the whole process
Reply from Jeanne Henry
July 15th, 2024 03:55 PM
Thank you so much for your great review!!
Jeanne made this experience so much better. I recently had to go through a divorce and had a lot of issues and she helped me through all of it. Don't know if I would have been able to get a house if it wasn't for her.
Reply from Owner
July 15th, 2024 04:14 PM
Thank you for the great review. I'm still watching rates for you guys.
I had a lot of issues related to a divorce. And Jeanne did an awesome job helping me out with it. Including all the struggles that came with it.
Very efficient and professional. Highly recommend anyone to her!
Reply from Jeanne Henry, Ruoff Mortgage
July 15th, 2024 04:15 PM
Hi Rachel,
Hoping to refinance you in the next 6-9 months.
I have worked with Jeanne before on a refinance. Both then and this time with buying a house everything went smooth and was an easy process. Jeanne made everything about the process easy and was very wonderful to work with. I had family work...
read more
All went as it should, would recommend
171–180 of 213
About
Additional Licenses: NMLS# 672863. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional
VA
FHA
USDA
First-Time Home-Buyer
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Memberships
- Decatur Club
- Spyder Riders
- YMCA
View All
Addresses and Serving Areas
Primary Serving Area
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 672863
Gallery
Achievements
- 35 years in the banking and mortgage industry.
Hobbies
- Spending time with my husband and friends riding motorcycles.
- Spending time in the mountains.
- Biking
View All
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us