

Top 5%
Jeanne Henry, Ruoff Mortgage
Senior Loan Officer | NMLS# 672863 | Ruoff Mortgag...

Additional Licenses: NMLS# 672863. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Jeanne has helped me in the past and there is no one else out there as experienced and knowledgeable than her. She is the best in the business bar none and I would not trust anyone else with my mortgage. She worked the find the best possible...
read more
Reply from Jeanne Henry | NMLS# 672863 | Ruoff...
April 2nd, 2024 07:01 PM
I am truly humbled by your kind words, Andrew. It's been my pleasure to assist you with your mortgage needs. Your trust and confidence in my expertise mean the world to me. It's always my aim to find the best possible solutions for my clients...
read more
Jeanne is the absolute best! She works so hard for you and fights to get you the best deals no matter what she has to do to get them! I could text or call her at anytime with any question and she was always right there! She truly cares about...
read more
Reply from Owner
February 1st, 2024 01:32 PM
It was my pleasure working with you. I'm beyond proud of you and all your accomplishments.
Love you darling girl!!
Jeanne is so amazing to work with! She genuinely cares about everyone she works with so much, and she fights for you to get the best deals no matter what. She also responds super fast, and I could text or call her at anytime and she was always...
read more
Reply from Jeanne Henry | NMLS# 672863 | Ruoff...
February 1st, 2024 01:34 PM
It was my pleasure working with you both.
So happy you were able to close before the new grandbaby arrived!!
Jeanne was absolutely fabulous to work with! She worked tirelessly to get us a good rate. She loved trying to figure out the best way for us to go with our mortgage. She was always up for the challenge of being able to work with all our obstacles....
read more
Reply from Jeanne Henry | NMLS# 672863 | Ruoff...
February 1st, 2024 06:52 PM
Thank you, Lynn, for your kind words. It was a joy to work with you.
Jeanne was the best! She always kept me up to date on everything and was very informative when speaking on the phone. They don’t get any better than her!!
Thank you!
Reply from Jeanne Henry | NMLS# 672863 | Ruoff...
January 11th, 2024 08:35 PM
I'm absolutely delighted to hear about your positive experience, John! Keeping you informed and updated every step of the way is a top priority for me. Your kind words genuinely mean so much and I'm thankful for your trust in me and Ruoff Mortgage....
read more
There can’t possibly be a better loan officer than Jeanne. I am a first time home buyer. I walked into her office almost clueless. I walked out with an understanding of the process and felt confident. She communicated with me every step of...
read more
Reply from Jeanne Henry | NMLS# 672863 | Ruoff...
January 3rd, 2024 01:04 PM
Thank you so much, Tammy, for your kind words and the stellar rating. I'm thrilled to hear that your first home buying experience was a positive one. It was a pleasure guiding you through the mortgage process, and I'm always here to answer...
read more
Jeanne helped us allot and made the process easier and way less stressful
Reply from Jeanne Henry, Ruoff Mortgage
July 15th, 2024 03:55 PM
Thank you again for your service!! I hope you are enjoying your new home!!
Jeanne was amazing. She helped with everything beginning to end.
Reply from Jeanne Henry | NMLS# 672863 | Ruoff...
December 26th, 2023 03:22 PM
I'm so delighted to hear that you found my services helpful, Heather! Assisting you from start to finish was truly a pleasure. Receiving your high rating and wonderful comments truly means a lot to me. Your satisfaction is my top priority,...
read more
From start to finish was a great and expedient process. Highly recommend!
Reply from Jeanne Henry | NMLS# 672863 | Ruoff...
December 26th, 2023 03:04 PM
It was a pleasure with you both. At Ruoff Mortgage, we strive to make the process as efficient and enjoyable as possible. Your high recommendation truly means the world to me. Please don't hesitate to reach out if you have any further needs....
read more
It was fast reliable and easy from looking at the budget sheet to closing on the house that was perfect for us. 10/10 every thing was as clear as it could be and she answered all of our questions in a way we could understand.
Reply from Jeanne Henry | NMLS# 672863 | Ruoff...
December 26th, 2023 03:06 PM
It was a pleasure working with you and Sydney!! Again... Thank you for your Service!!
161–170 of 213
About
Additional Licenses: NMLS# 672863. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional
VA
FHA
USDA
First-Time Home-Buyer
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Memberships
- Decatur Club
- Spyder Riders
- YMCA
View All
Addresses and Serving Areas
Primary Serving Area
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 672863
Gallery

Achievements
- 35 years in the banking and mortgage industry.
Hobbies
- Spending time with my husband and friends riding motorcycles.
- Spending time in the mountains.
- Biking
View All
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us