Jason Stevens
Sr. Loan Officer
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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My particular loan process took a little longer, due to things on my end. Jason was so patient with me, and was available at all times even with some of my stupid questions. I will recommend you for sure. Thank you so much Erin Ackerson.
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Reply from Jason Stevens
February 17th, 2026 08:05 PM
I appreciate that. I'm always happy to answer questions and none of them were stupid :)
This was my third refinance with NAF. Whenever there is a drop in interest rates they contact me and the process goes smoothly.
Reply from Jason Stevens
February 17th, 2026 04:26 PM
Thank you for the feedback. Hopefully we will be able to do it again if rates continue to fall.
The loan processing team was very responsive through the refinance process.
Reply from Jason Stevens
January 15th, 2026 03:23 PM
Chekesha, I appreciate your positive feedback on the loan processing team's responsiveness during your refinance. I'm glad to hear that aspect of the process met your expectations. If you have any more thoughts or need additional support, don't...
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Jeff Rach acted entitled and couldn't understand that I got paid bi weekly and was asking for paychecks that didn't exist. He didn't know that my fiancee sas tenant in common had passed away in 2014. After me telling this to another one of...
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Reply from Jason Stevens
January 13th, 2026 06:45 PM
Mary, I regret to hear about your recent experience and the challenges you encountered. I understand the importance of clear communication, especially regarding payment schedules and your unique circumstances. If you'd like to discuss this...
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Stephanie Loera needs to find something else to do with her life because loan funding ain't it! She was slow to respond and those delays caused issues with the other lender we were paying off. Jason was fine but I will NEVER work with Stephanie...
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Reply from Jason Stevens
December 10th, 2025 08:33 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Being there
Reply from Jason Stevens
November 27th, 2025 09:07 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing