Jana Merchant at CrossCountry Mortgage
Senior Loan Officer | NMLS #299713
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cedar Park, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consid... Show More
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Business Hours
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8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Jana was the best, she really took care of me and made everything very clear to me so this whole process would go very smooth. I appreciate everything Jana and her team did to get my a great loan for my new house.
Reply from Jana Merchant at CrossCountry Mortg...
August 7th, 2024 01:26 PM
Hi Michael, your positive feedback truly brightens my day! I'm thrilled to hear that you found our process smooth and informative. My team and I strive to provide the best possible service and I'm so glad we were able to help you secure a great...
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I have worked with Jana Merchant for over 10 years, and I would highly recommend her to anyone looking for a mortgage. Jana is an exceptional professional who stands out as a leader in the Texas Mortgage Market. She provides innovative solutions...
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Reply from Jana Merchant at CrossCountry Mortg...
August 22nd, 2024 05:27 PM
Thank you so much, Joe, for your generous review. It's been a pleasure working with you over the past decade, and I'm thrilled to hear you've found my services beneficial. I strive to stay ahead of the curve and ensure I can offer a wide range...
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I have worked with Jana Merchant for over 10 years, and I would highly recommend her to anyone looking for a mortgage. Jana is an exceptional professional who stands out as a leader in the Texas Mortgage Market.She provides innovative solutions...
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Reply from Owner
August 22nd, 2024 05:29 PM
Hi Joe, Thank you for the high praise and for taking the time to write such a detailed review. It has always been a pleasure working with you for the past decade and I'm thrilled that you regard me as a valuable asset in our industry.Jana Merchant,...
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I have worked with Jana Merchant for over 10 years, and I would highly recommend her to anyone looking for a mortgage. Jana is an exceptional professional who stands out as a leader in the Texas Mortgage Market.She provides innovative solutions...
read more
Reply from Owner
July 22nd, 2025 12:00 AM
Hi Joe, Thank you for the high praise and for taking the time to write such a detailed review. It has always been a pleasure working with you for the past decade and I'm thrilled that you regard me as a valuable asset in our industry.Jana Merchant,...
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Jana was very personable and helped us through the whole process and answered any questions we had.
Reply from Jana Merchant at CrossCountry Mortg...
July 19th, 2024 03:31 PM
Thank you so much for your kind words, Bradi. I'm thrilled to hear that you felt supported through the process. Your satisfaction is my top priority, so I am always here to answer any questions you may have. Your feedback makes all the hard...
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Jana is quick responses and works hard for her clients.
Reply from Jana Merchant at CrossCountry Mortg...
July 17th, 2024 03:18 PM
I deeply appreciate your positive feedback and the perfect rating. I always aim to provide quick responses and work diligently for my clients. It's rewarding to know that you've noticed this commitment. Your satisfaction is my top priority....
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Jana Merchant at CrossCountry Mortgage has received a review with 5 star rating from Joyann R
Reply from Owner
July 16th, 2024 08:27 PM
Thank you so much for the perfect rating, Joyann! It was a pleasure assisting you at CrossCountry Mortgage. I'm thrilled to hear you had such a positive experience. We always strive to provide top quality service to every client, and I'm happy...
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Everyone worked so hard to get us into the house. Wonderful service and polite. When asking questions they were on top of everything! I will highly recommend them!
Reply from Jana Merchant at CrossCountry Mortg...
July 17th, 2024 03:25 PM
We are happy to help you Joyann!
Jana was very knowledgeable and helpful throughout the entire process. She is always available for a call/text and is very responsive. She answered any questions or concerns I had and truly looked out for me to ensure that I received the best...
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Reply from Jana Merchant
July 4th, 2024 04:42 PM
Hi Dimitrius, I'm thrilled to hear that you had such a positive experience with me at CrossCountry Mortgage, LLC! I'm always here to help, and making sure you feel informed and confident is my top priority. I greatly appreciate your recommendation...
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Jana is the Best! Her and her team always deliver!
Reply from Owner
July 16th, 2024 08:29 PM
I'm delighted to hear such positive feedback, Dustin! It's always our aim to deliver exceptional service, and I'm glad to know that my team and I were able to meet your expectations. We look forward to assisting you with any future mortgage...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cedar Park, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #299713 | Branch NMLS #1509271
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2005
Time Zone
Central Standard Time (CST)
Licenses
- 299713
Hobbies
- Gardening, decoupage, painting random things, 4x4 off roading, riding horses
- Horseback riding, decoupage, cross stitch, baking, improv, event planning, charity work
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095