Jana Merchant at CrossCountry Mortgage
Senior Loan Officer | NMLS #299713
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cedar Park, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consid... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Jana is quick responses and works hard for her clients.
Reply from Jana Merchant at CrossCountry Mortg...
July 17th, 2024 03:18 PM
I deeply appreciate your positive feedback and the perfect rating. I always aim to provide quick responses and work diligently for my clients. It's rewarding to know that you've noticed this commitment. Your satisfaction is my top priority....
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Jana Merchant at CrossCountry Mortgage has received a review with 5 star rating from Joyann R
Reply from Owner
July 16th, 2024 08:27 PM
Thank you so much for the perfect rating, Joyann! It was a pleasure assisting you at CrossCountry Mortgage. I'm thrilled to hear you had such a positive experience. We always strive to provide top quality service to every client, and I'm happy...
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Everyone worked so hard to get us into the house. Wonderful service and polite. When asking questions they were on top of everything! I will highly recommend them!
Reply from Jana Merchant at CrossCountry Mortg...
July 17th, 2024 03:25 PM
We are happy to help you Joyann!
Jana was very knowledgeable and helpful throughout the entire process. She is always available for a call/text and is very responsive. She answered any questions or concerns I had and truly looked out for me to ensure that I received the best...
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Reply from Jana Merchant
July 4th, 2024 04:42 PM
Hi Dimitrius, I'm thrilled to hear that you had such a positive experience with me at CrossCountry Mortgage, LLC! I'm always here to help, and making sure you feel informed and confident is my top priority. I greatly appreciate your recommendation...
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Jana is the Best! Her and her team always deliver!
Reply from Owner
July 16th, 2024 08:29 PM
I'm delighted to hear such positive feedback, Dustin! It's always our aim to deliver exceptional service, and I'm glad to know that my team and I were able to meet your expectations. We look forward to assisting you with any future mortgage...
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Jana and her team always deliver! They are great to work with! I will refer all my buyer clients!
Reply from Jana Merchant at CrossCountry Mortg...
June 26th, 2024 03:29 PM
Thank you so much for your kind words, Dustin. We truly appreciate your 5-star review. It's always a pleasure to work with you, and we're overjoyed to know that you found our team great to work with. Your willingness to refer us to your clients...
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Jana has great communication skills and put my client at ease.
Reply from Jana Merchant at CrossCountry Mortg...
June 23rd, 2024 03:53 PM
I truly appreciate your kind words, Liz. Upholding clear and effective communication is fundamental in my role, and I'm glad that it made the process smoother for your client. Thanks for acknowledging my efforts. I am always here for you and...
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Dear Home Loans by Jana Merchant - NMLS 299713,We have identified activities in your account that may constitute a breach of our Terms of Service concerning unauthorized access attempts. To prevent any disruption in your account usage, you...
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Hello Jana, Anastasia, and all the team! Many thanks for all your help with buying our new home. You were always available, very responsive, and incredibly helpful. Your support made everything much easier for us. We are so grateful for all...
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Reply from Jana Merchant at CrossCountry Mortg...
August 12th, 2024 06:46 AM
Hi Angela, Thank you so much for the fantastic review! I'm thrilled to hear that the process was smooth and that our team was able to be there for you every step of the way. Your satisfaction is our top priority and it's truly rewarding to...
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A truly phenomenal experience!
Reply from Owner
April 17th, 2024 02:03 PM
Thank you Vicki!!! I truly enjoyed working with you guys!!!
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cedar Park, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #299713 | Branch NMLS #1509271
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2005
Time Zone
Central Standard Time (CST)
Licenses
- 299713
Hobbies
- Gardening, decoupage, painting random things, 4x4 off roading, riding horses
- Horseback riding, decoupage, cross stitch, baking, improv, event planning, charity work
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095