Jana Merchant at CrossCountry Mortgage
Senior Loan Officer | NMLS #299713
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cedar Park, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consid... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Jana and her team always deliver! They are great to work with! I will refer all my buyer clients!
Reply from Jana Merchant at CrossCountry Mortg...
June 26th, 2024 03:29 PM
Thank you so much for your kind words, Dustin. We truly appreciate your 5-star review. It's always a pleasure to work with you, and we're overjoyed to know that you found our team great to work with. Your willingness to refer us to your clients...
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Jana has great communication skills and put my client at ease.
Reply from Jana Merchant at CrossCountry Mortg...
June 23rd, 2024 03:53 PM
I truly appreciate your kind words, Liz. Upholding clear and effective communication is fundamental in my role, and I'm glad that it made the process smoother for your client. Thanks for acknowledging my efforts. I am always here for you and...
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Dear Home Loans by Jana Merchant - NMLS 299713,We have identified activities in your account that may constitute a breach of our Terms of Service concerning unauthorized access attempts. To prevent any disruption in your account usage, you...
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Hello Jana, Anastasia, and all the team! Many thanks for all your help with buying our new home. You were always available, very responsive, and incredibly helpful. Your support made everything much easier for us. We are so grateful for all...
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Reply from Jana Merchant at CrossCountry Mortg...
August 12th, 2024 06:46 AM
Hi Angela, Thank you so much for the fantastic review! I'm thrilled to hear that the process was smooth and that our team was able to be there for you every step of the way. Your satisfaction is our top priority and it's truly rewarding to...
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A truly phenomenal experience!
Reply from Owner
April 17th, 2024 02:03 PM
Thank you Vicki!!! I truly enjoyed working with you guys!!!
The entire team was incredibly helpful and engaging!
Reply from Jana Merchant at CrossCountry Mortg...
April 24th, 2024 05:46 PM
I'm really grateful for your kind words, Kyle! It's fantastic to hear that you found our team at CrossCountry Mortgage, LLC to be incredibly helpful and engaging. We strive to provide the best service and your feedback motivates us to continue...
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Jana, Anastasia, and their team provided outstanding support throughout the process of purchasing our new home. Given the constrained timeline, their efforts were nothing short of Herculean, ensuring that we could close on the property in record...
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Reply from Owner
April 17th, 2024 02:02 PM
You are so kind! Thank you for trust in my team and I. It means so much!
I feel Jana and her team are working to make the buying experience positive for our clients. I like that as a realtor I am kept in the loop on important points during the process but spared having to know every detail of the loan process. I...
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Reply from Jana Merchant
April 19th, 2024 12:54 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
Reassuring during the entire process even though we encountered various set-backs due to external reasons, and even with this we were able to close in under a month.
Reply from Jana Merchant
April 17th, 2024 01:13 AM
Thank you so much for your positive feedback, Ariel. I understand that there can be challenges along the way, but I'm glad I was able to reassure you during the process. Your satisfaction is my top priority, and it's reassuring to hear such...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cedar Park, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #299713 | Branch NMLS #1509271
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2005
Time Zone
Central Standard Time (CST)
Licenses
- 299713
Hobbies
- Gardening, decoupage, painting random things, 4x4 off roading, riding horses
- Horseback riding, decoupage, cross stitch, baking, improv, event planning, charity work
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095