

Jana Merchant at CrossCountry Mortgage
Senior Loan Officer | NMLS #299713

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cedar Park, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consid... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
The entire team was incredibly helpful and engaging!
Reply from Jana Merchant at CrossCountry Mortg...
April 24th, 2024 05:46 PM
I'm really grateful for your kind words, Kyle! It's fantastic to hear that you found our team at CrossCountry Mortgage, LLC to be incredibly helpful and engaging. We strive to provide the best service and your feedback motivates us to continue...
read more
Jana, Anastasia, and their team provided outstanding support throughout the process of purchasing our new home. Given the constrained timeline, their efforts were nothing short of Herculean, ensuring that we could close on the property in record...
read more
Reply from Owner
April 17th, 2024 02:02 PM
You are so kind! Thank you for trust in my team and I. It means so much!
I feel Jana and her team are working to make the buying experience positive for our clients. I like that as a realtor I am kept in the loop on important points during the process but spared having to know every detail of the loan process. I...
read more
Reply from Jana Merchant
April 19th, 2024 12:54 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
Reassuring during the entire process even though we encountered various set-backs due to external reasons, and even with this we were able to close in under a month.
Reply from Jana Merchant
April 17th, 2024 01:13 AM
Thank you so much for your positive feedback, Ariel. I understand that there can be challenges along the way, but I'm glad I was able to reassure you during the process. Your satisfaction is my top priority, and it's reassuring to hear such...
read more
Jana Merchant at CrossCountry Mortgage has received a review with 5 star rating from Mathew J
Reply from Owner
April 17th, 2024 02:03 PM
Thank you Mat!!!
Jana is a rock star! We were under contract on a house and Jana was able to get us approved and closed in exactly 2 weeks when another lender screwed us over. I was so sad that we were going to lose our dream home and she saved the day! She...
read more
Working with Jana was great! She was able to get us approved in exactly 2 weeks and into our dream home! She can work miracles and get anyone approved, even in difficult situations. I highly recommend Jana as your loan officer!
Reply from Owner
April 17th, 2024 02:03 PM
Thank you Ginny! Y'all are amazing and I am happy to help!
Jana is a rock star! We were under contract on a house and Jana was able to get us approved and closed in exactly 2 weeks when another lender screwed us over. I was so sad that we were going to lose our dream home and she saved the day! She...
read more
Before we even found a house, I text back and forth with Jana to get a feel for the numbers. I was failed by NAVY FED, waiting 4 months! She saved our dream house and we closed in 3 weeks! She’s amazing!!!
Reply from Jana Merchant
January 2nd, 2024 07:40 PM
Thank you for the kind review. I am so happy to have helped you and your family close on your dream home!!!
Before we even found a house, I text back and forth with Jana to get a feel for the numbers. I was failed by NAVY FED, waiting 4 months! She saved our dream house and we closed in 3 weeks! She’s amazing!!!
Reply from Owner
January 2nd, 2024 12:00 AM
Thank you for the kind review. I am so happy to have helped you and your family close on your dream home!!!
71–80 of 103
About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cedar Park, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #299713 | Branch NMLS #1509271
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2005
Time Zone
Central Standard Time (CST)
Licenses
- 299713
Hobbies
- Gardening, decoupage, painting random things, 4x4 off roading, riding horses
- Horseback riding, decoupage, cross stitch, baking, improv, event planning, charity work
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095