Jana Merchant at CrossCountry Mortgage
Senior Loan Officer | NMLS #299713
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cedar Park, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consid... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Jana was great to work with on my new home purchase. She made every step of the process smooth and easy to understand. She was always there to answer questions and keep me up to date. I would not hesitate to recommend her to anyone looking...
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Reply from Jana Merchant at CrossCountry Mortg...
September 18th, 2024 02:44 PM
Thank you so much for your glowing review, Stephen! I'm thrilled to hear that you found our process at CrossCountry Mortgage, LLC to be smooth and easy to understand. Being there for my clients and helping them to stay informed is a top priority...
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Jana is absolutely amazing. Me and my wife went to go buy a house, we had the belief that we were good to go, but I found out that my identity had been compromised…. During the repair/rebuild of my credit, I was referred to Jana. Jana worked...
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Reply from Owner
September 18th, 2024 02:45 PM
Hi André, I'm happy to hear that you had such a positive experience with my services. It was my pleasure to help you through the tough times, and it's situations like yours that motivate me to do my best for my clients. Please know I'm always...
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Jana Merchant at CrossCountry Mortgage has received a review with 5 star rating from Daniel K
Reply from Owner
September 11th, 2024 09:27 PM
I'm thrilled to hear you had a positive experience, Daniel. Your feedback and high rating are greatly appreciated. It was a pleasure assisting you with your mortgage needs. Remember, I'm here for any future inquiries. Thanks for choosing CrossCountry...
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I got approved!
Reply from Jana Merchant at CrossCountry Mortg...
August 30th, 2024 04:17 PM
I'm thrilled to hear that your application was successful, Daniel! Your satisfaction is my top priority at CrossCountry Mortgage, LLC. It's fantastic to know that we were able to achieve a 5-star rating in your eyes. Don't hesitate to reach...
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Jana Merchant at CrossCountry Mortgage has received a review with 5 star rating from Erick R
Reply from Owner
August 22nd, 2024 05:24 PM
I'm truly delighted to hear that you're satisfied with the service you received, Erick. It's always my goal to provide exceptional customer experiences and it's rewarding to know that we were able to meet that goal with you. Thank you for giving...
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It was such an smooth process!!!
Reply from Jana Merchant at CrossCountry Mortg...
August 22nd, 2024 05:24 PM
I'm thrilled to hear you found the process smooth, Erick! I always strive to make it as seamless as possible for my clients. Your positive feedback is greatly appreciated. - Jana Merchant
Jana Merchant at CrossCountry Mortgage has received a review with 5 star rating from Scott C
Reply from Owner
August 22nd, 2024 05:25 PM
Thank you, Scott, for your wonderful feedback! I'm thrilled to hear that you had a positive experience with me. Your rating of 5 stars is very much appreciated. I'm dedicated to providing the best service, and your feedback affirms the hard...
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Process was smooth and efficient. Kept constant contact and updated frequently on the process. Was a great experience for a first time home buyer.
Reply from Jana Merchant at CrossCountry Mortg...
August 22nd, 2024 05:26 PM
I'm thrilled to hear that you had a smooth and efficient process with your first home buying experience. My goal is always to keep my clients well-informed and make the process as seamless as possible. It was a pleasure working with you, and...
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She went above and beyond to help us get everything for our house in a timely manner.
Reply from Jana Merchant
August 22nd, 2024 05:27 PM
Thank you so much for your positive feedback, Corie! I'm really pleased to hear you felt supported throughout the process. It was a pleasure helping you secure your home financing. If you have any other mortgage-related needs in the future,...
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Jana was the best, she really took care of me and made everything very clear to me so this whole process would go very smooth. I appreciate everything Jana and her team did to get my a great loan for my new house.
Reply from Owner
August 5th, 2024 04:39 PM
Hi June, I'm thrilled to hear that you had a positive experience with me and my team. We strive to make every step of the mortgage process as simple and stress-free as possible for our customers. You trusting us with your home loan means a...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cedar Park, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #299713 | Branch NMLS #1509271
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2005
Time Zone
Central Standard Time (CST)
Licenses
- 299713
Hobbies
- Gardening, decoupage, painting random things, 4x4 off roading, riding horses
- Horseback riding, decoupage, cross stitch, baking, improv, event planning, charity work
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095