

James Torrence - New American Funding
Sr. Loan Officer

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Reply from James Torrence
February 9th, 2026 09:57 PM
Thank you for the stellar rating, Matthew. If there's more you'd like to share about your experience, feel free to reach out anytime.
James, Sarah, and team were absolutely phenomenal. Any questions I had, they would answer them and they would answer them promptly. James had to wait almost 6 months to help me get this transaction going due to our situation, and he was right...
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Reply from James Torrence
January 14th, 2026 03:11 PM
Jerry, I'm truly appreciative of your kind words and the trust you placed in me. It was my pleasure to assist you throughout the process, and I'm glad I could be there every step of the way, even during the initial waiting period. Hearing that...
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it was a good experience . james was very quick to respond and help us through the process. I still don't understand why we couldn't reevaluate the interest rate closer to the closing. it makes a bigger difference to your customers than it...
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Reply from James Torrence
October 20th, 2025 03:29 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Quick responses
James was always available to answer all of our questions!!!
Reply from James Torrence
October 17th, 2025 01:45 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
He made everything very easy and was always available throughout the whole process
Reply from James Torrence
October 2nd, 2025 03:06 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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Great communicator and punctual person I enjoyed working with him
Reply from James Torrence
September 18th, 2025 03:29 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
It was great working with you. Can't wait to send over more clients.
Everyone did a wonderful job and great services I appreciate everyone that made my life so much better for me I want to thank you all for making it possible for me to be a home owner again thank you thank you so very much I am so happy Vicki...
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Reply from James Torrence
September 6th, 2025 04:34 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
James was excellent. He stayed in close contact with us and kept things moving. We closed on time and without issue.
Reply from James Torrence
September 2nd, 2025 10:14 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
Purchase
Refinance
Conventional Loan
VA Loan
FHA Loan
Reverse Mortgage
Construction Loan
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing