New American Funding - James Moran

Name: New American Funding - Novi | Consumer Direct
Address: 28125 Cabot Dr., Suite 120, Novi, Michigan, 48377
Telephone: +1-949-214-2817
Rating: 4.85

President's Club Purchase Consultant | NMLS # 1273...

New American Funding - Novi | Consumer Direct

4.85

(296)

With over a decade of experience in the mortgage banking industry and extensive practice in originating both purchase & refinance home loans - I'm a firm believer in excellent customer service and in making certain my clients get the best d... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(949) 214-2817

Novi, MI

https://www.newamericanfunding.com/mortgage_loans/jamesmoran/

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4.85

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4.85

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The initial contact was great. However, I felt based on what I was requesting, I seemed to be submitting a lot of paperwork that wasn't needed. In my situation, I was upfront about who/what I wanted, but I kept needing to explain myself. I...

Reply from New American Funding - James Moran

February 26th, 2026 11:39 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

From the beginning to the endl James gave me excellent service. He always responded promptly answered all my questions and I'm so happy to use your services and to work with him.

Great communication even after normal business hours.

Working together and making it to closing. Thanks so miuch.

As a first time home buyer I was very nervous and didn't know what to expect. James and Rob were fantastic explaining everything and guiding me through the process.

Great communication from start to finish

They were responsive to my emails and phone calls and provided supportive information.

The loan officer is very knowledgeable and ensured I understood all the processes of getting my loan, and the process team worked very hard to get my funds approved in very short time, I will recommend to all my friends and family.Thanks!Soneanong...

James and his team did a fantastic job from start to finish. Great commuication throughout the transaction. Every time I had a question, I alwasy received a prompt response. They had great speed in getting loan docs out and we closed on time...

James was very quick to respond to any questions. He was incredibly knowledgeable and happy to explain topics/documents that I was previously unfamiliar with.