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James Chen - VP of Sales | NMLS# 17991

James Chen

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VP of Sales | NMLS# 17991

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At Cliffco Mortgage Bankers, we value every client who enters our office, gives a call, or sends an email our way. You are never just a number to us. As a privately owned and operated lending institution with established roots in our local ... Show More
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Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Overall Ratings
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5 Star
93%
4 Star
5%
3 Star
0%
2 Star
1%
1 Star
1%
Reviews from Web
  • Encompass
    A
    Arnelly B
    College Point, NY
    Posted on January 19th, 2026 05:06 PM
    We had an amazing experience with James. James went the extra mile making sure that the closing went well. We really appreciated how James approached us with a quick response to any questions that we had. Excellent customer sevice. Thank you...
    read more
    Reply from James Chen
    January 26th, 2026 05:07 PM
    I'm glad to hear that your experience went well, Arnelly. Your satisfaction with the closing process and my responsiveness means a lot to me. Providing honest and excellent service is important, and I'm pleased it met your expectations. If...
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    Joaquin A B
    College Point, NY
    Posted on January 14th, 2026 03:33 PM
    The hole process from begining to the nend was vgreat in terms of communication, providing all the important information and quick return phone calls.
    Reply from James Chen
    January 21st, 2026 03:34 PM
    It's great to know the process was smooth for you, Joaquin. I prioritize clear communication and timely responses, so I'm pleased to hear that met your expectations. If you have any future questions or need further assistance, please don't...
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  • Encompass
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    Romeo V M
    Fresh Meadows, NY
    Posted on January 1st, 2026 03:23 AM
    The whole team was very accomodating and handle it professionally. I really appreciate all the teams effort and patience in making the transaction happen in a very non stressful experience. Thank you very very much for getting me the mortgage...
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    Reply from James Chen
    January 8th, 2026 08:15 PM
    I'm grateful you had a positive experience with the team's efforts, Romeo. Ensuring a smooth and stress-free process is always my goal, and I'm glad we could help you secure the mortgage for your new home. If you need any further assistance...
    read more
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    William G S
    Forest Hills, NY
    Posted on December 25th, 2025 03:12 PM
    Outstanding experience from start to finish. James was prompt, transparent, and highly knowledgeable, and worked strategically with me to lock in a very competitive rate. I felt confident and well-supported throughout the entire mortgage process....
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    Reply from James Chen
    January 1st, 2026 03:13 PM
    I'm pleased that you had such a positive experience, William. Being prompt and transparent while providing strategic guidance is what I aim for, and it's rewarding to know it made a difference in your mortgage process. If there's anything more...
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  • Encompass
    J
    John-Patrick N
    Atlanta, GA
    Posted on December 23rd, 2025 04:49 PM
    James was very easy to talk to from the beginning of the loan process. He also worked with me when he knew I was speaking to other lenders and helped find me the best deal possible. James was also extremely knowledgeable and I hope to work...
    read more
  • Encompass
    R
    Robert J W
    Whitestone, NY
    Posted on December 20th, 2025 11:34 PM
    james and his team were amazing. I highly recommend them!
    Reply from James Chen
    December 29th, 2025 06:48 PM
    I'm glad to hear that you had such a positive experience, Robert. I always aim to provide the best service possible, and it's great to know that you would recommend us. If you ever need assistance in the future, I'm here to help.
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    T
    Tanika M
    Bayside, NY
    Posted on December 19th, 2025 01:38 PM
    I had a great experience because the team was knowledgeable, responsive, and guided me through every step of the process. Communication was clear and the entire process went smoothly. They were always available to answer questions, explained...
    read more
    Reply from James Chen
    December 26th, 2025 04:17 PM
    It's wonderful to hear that your experience was so positive, Tanika. I aim to provide clear communication and guidance throughout the process, ensuring that all your questions are addressed and you feel supported. If you need any further assistance...
    read more
  • Encompass
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    Van T N
    Amityville, NY
    Posted on December 11th, 2025 01:57 PM
    Communication is excellent and his closing speed is phenomenal.
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    A
    Ann M F
    Windham, NY
    Posted on December 10th, 2025 01:23 PM
    I highly recommend James Chen and Chandroutie for anyone seeking loan assistance. From the very beginning, they were professional, knowledgeable, and incredibly supportive. They took the time to understand my situation and guided me through...
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    Reply from James Chen
    December 17th, 2025 05:35 PM
    Thank you, Ann, for sharing your experience. I'm pleased to hear that you found the loan process smooth and stress-free. It's important to me to provide professional and supportive service, and I'm glad that our efforts met your expectations....
    read more
  • Encompass
    D
    David D K
    Flushing, NY
    Posted on December 9th, 2025 11:40 PM
    James and the team made the whole process easy and transparent.
    Reply from James Chen
    December 17th, 2025 09:52 PM
    I'm glad to hear that the process felt easy and transparent for you, David. I strive to keep things clear and straightforward. If there’s anything more I can assist you with, feel free to get in touch.
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    About
    At Cliffco Mortgage Bankers, we value every client who enters our office, gives a call, or sends an email our way. You are never just a number to us. As a privately owned and operated lending institution with established roots in our local communities, we pride ourselves on walking our customers through every step of the mortgage loan process. Our commitment to personalized service has earned us an outstanding reputation among accountants, attorneys, builders, financial planners, real estate professionals, and, most of all, among our valued clients. Branch NMLS# 65328.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    Conventional Home Loan
    Home Renovation Loan
    USDA Loans
    Non-QM
    Specialities
    Jumbo Loan
    NQM
    Coop and Condo Financing
    VA
    FHA
    USDA
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    Positions
    • Cliffco Mortgage Bankers - VP of Sales
      Jul 7th, 2023 - Current
    Memberships
    • AREAA | Asian Real Estate Association of America
    • CAREA | Chinese American Real Estate Association
    Addresses and Serving Areas

    Year Started

    2002

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 17991
    Awards
    AREAA Top 10 Origi...
    Achievements
    • Top Producer
    • Rookie of the Year
    Hobbies
    • Cross Fit
    • Hiking
    • Bike Riding
    • View All
    Disclaimer
    Uniondale, NY Cliffco, Inc. is not affiliated with or acting on behalf of the FHA or any government entity. Equal Housing Lender. Cliffco, Inc. Corporate NMLS#65328 (www.nmlsconsumeraccess.org) 70 Charles Lindbergh Blvd, Suite 200, Uniondale, NY 11553 (516) 408-7300. Licensed Mortgage Lender by AK Division of Banking and Securities AK65328, AK65328-1; AL Mortgage Broker/Lender License #23581; AZ Mortgage Banker License 1045708; CA DFPI Financing Law License 60DBO-181882; CO Dept. of Regulatory Agencies Division of Banking; CT Department of Banking MCL-65328; DE Office of the State Bank Commissioner 040096; DC Department of Insurance, Securities, & Banking MLB65328; FL Office of Financial Regulation MLD1245; GA Department of Banking & Finance 65328; IL Department of Financial & Professional Regulation MB.6761824; IN Indiana Department of Financial Institutions 70581; KS State Bank Commissioner of Kansas MC.0026625; KY Department of Financial Institutions MC838985; LA Office of Financial Institutions 65328; MD Office of Financial Regulation; NJ Department of Banking & Insurance; Licensed Mortgage Banker by the NYS Department of Financial Services LMBC109800; NM New Mexico Regulation & Licensing Dept.; NC Commissioner of Banks L-211081; OH Department of Commerce Residential Mortgage Lending Act RM.805200.000; OR Oregon Department of Consumer and Business Services 65328; PA Department of Banking & Securities 45275; SC State Board of Financial Institutions MLS-65328; TN Department of Financial Institutions Mortgage License 65328; TX Department of Savings & Mortgage Lending; VA Bureau of Financial Institutions MC-7742; VT Department of Financial Regulation LL-65328; WA State Department of Financial Institutions CL-65328. This is not a commitment to lend or extend credit. Restrictions may apply. All loans are subject to credit and underwriting approval. Not all loan products are available in all states. Rates may not be available at time of application. Information and/or data are subject to change without notice.