James Chen
VP of Sales | NMLS# 17991
At Cliffco Mortgage Bankers, we value every client who enters our office, gives a call, or sends an email our way. You are never just a number to us. As a privately owned and operated lending institution with established roots in our local ... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Great communication, work very hard for the client benefit
Reply from James Chen
March 16th, 2026 01:58 PM
Thank you for highlighting the importance of communication, Hao. I’m committed to working diligently for the benefit of my clients, and I’m glad to know that you felt well-supported in that regard. If you ever have more questions or need assistance...
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James is kind and helpful throughout the whole process and his team are also helpful and responsive
Great skill in navigating the process to get it over the finish line no matter the obstacles. Thank you !
Reply from James Chen
February 19th, 2026 07:28 PM
I appreciate your feedback, Bogdan. Navigating through obstacles to reach the finish line is a priority in my work. Thank you for acknowledging the effort, and if you have any other questions or need assistance down the road, don't hesitate...
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Document submission was a prolonged and painful process, exacerbated by processor not requesting everything at once, needing to resubmit the same documents (since there is no way to review what’s already been submitted), and a sporadic communication...
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Great rates , fast response
James was super helpful and very knowledgeable. He made the whole process stress free.
Reply from James Chen
February 12th, 2026 05:46 PM
It's great to hear that you found the process stress-free, Pao. Being helpful and knowledgeable are key aspects of how I strive to assist clients. If you have any future questions or need further assistance, I'm here to help.
All costs and fees clearly posted upfront. Avoid unnecessary document requests. One day before closing I still need to submit my retirement quarterly statement. Is that absolutely necessary? Website did not work well, had to resign documents....
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Reply from James Chen
February 10th, 2026 03:41 PM
We are sorry that you did not have a 5-Star experience. We would love to know your perspective and help us improve. Please email our customer experience manager Kathleen Lovece at *************************** with more details on what occurred...
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It was a pleasure working with James. He was always prompt in response and explains all my questions in details, He was polite and a professional. i would highly recommend Mr. James to my friends and family. Thank you James for making the process...
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Reply from James Chen
February 9th, 2026 08:08 PM
Your kind words are much appreciated, Waqar. I'm pleased to know that my explanations and prompt responses were helpful throughout the process. It's great to hear you'll be recommending my services to your friends and family. If you need any...
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James has been very supportive through the entire journey, and is always available for questions, really appreciate him and his team for making it such a smooth experience for me!
Reply from James Chen
February 9th, 2026 07:08 PM
I’m glad to hear that the journey went smoothly for you, Yi-Chen. Being supportive and available for any questions is something I value highly in my service. It's reassuring to know that this made your experience with Cliffco Mortgage Bankers...
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Top notch service! Quick, efficient and professional! Will recommend to anyone
Reply from James Chen
February 4th, 2026 07:37 PM
I appreciate your high praise, Jason. It's rewarding to know you found the service quick, efficient, and professional. Your recommendation means a great deal to me. If you ever have more questions or need assistance in the future, don't hesitate...
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About
At Cliffco Mortgage Bankers, we value every client who enters our office, gives a call, or sends an email our way. You are never just a number to us. As a privately owned and operated lending institution with established roots in our local communities, we pride ourselves on walking our customers through every step of the mortgage loan process. Our commitment to personalized service has earned us an outstanding reputation among accountants, attorneys, builders, financial planners, real estate professionals, and, most of all, among our valued clients. Branch NMLS# 65328.
Products & Services
Mortgage Loan Officer
FHA Home Loan
Conventional Home Loan
Home Renovation Loan
USDA Loans
Non-QM
Specialities
Jumbo Loan
NQM
Coop and Condo Financing
VA
FHA
USDA
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Positions
- Cliffco Mortgage Bankers - VP of SalesJul 7th, 2023 - Current
Memberships
- AREAA | Asian Real Estate Association of America
- CAREA | Chinese American Real Estate Association
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2002
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 17991
Awards
AREAA Top 10 Origi...
Achievements
- Top Producer
- Rookie of the Year
Hobbies
- Cross Fit
- Hiking
- Bike Riding
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Disclaimer
Uniondale, NY
Cliffco, Inc. is not affiliated with or acting on behalf of the FHA or any government entity. Equal Housing Lender. Cliffco, Inc. Corporate NMLS#65328 (www.nmlsconsumeraccess.org) 70 Charles Lindbergh Blvd, Suite 200, Uniondale, NY 11553 (516) 408-7300. Licensed Mortgage Lender by AK Division of Banking and Securities AK65328, AK65328-1; AL Mortgage Broker/Lender License #23581; AZ Mortgage Banker License 1045708; CA DFPI Financing Law License 60DBO-181882; CO Dept. of Regulatory Agencies Division of Banking; CT Department of Banking MCL-65328; DE Office of the State Bank Commissioner 040096; DC Department of Insurance, Securities, & Banking MLB65328; FL Office of Financial Regulation MLD1245; GA Department of Banking & Finance 65328; IL Department of Financial & Professional Regulation MB.6761824; IN Indiana Department of Financial Institutions 70581; KS State Bank Commissioner of Kansas MC.0026625; KY Department of Financial Institutions MC838985; LA Office of Financial Institutions 65328; MD Office of Financial Regulation; NJ Department of Banking & Insurance; Licensed Mortgage Banker by the NYS Department of Financial Services LMBC109800; NM New Mexico Regulation & Licensing Dept.; NC Commissioner of Banks L-211081; OH Department of Commerce Residential Mortgage Lending Act RM.805200.000; OR Oregon Department of Consumer and Business Services 65328; PA Department of Banking & Securities 45275; SC State Board of Financial Institutions MLS-65328; TN Department of Financial Institutions Mortgage License 65328; TX Department of Savings & Mortgage Lending; VA Bureau of Financial Institutions MC-7742; VT Department of Financial Regulation LL-65328; WA State Department of Financial Institutions CL-65328. This is not a commitment to lend or extend credit. Restrictions may apply. All loans are subject to credit and underwriting approval. Not all loan products are available in all states. Rates may not be available at time of application. Information and/or data are subject to change without notice.