

Jake Smith - Envoy Mortgage
Branch Manager | NMLS # 135512

Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations... Show More
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Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Cooperation, and helped by all staff members throughout the process.
Reply from Jake Smith
July 29th, 2026 08:07 PM
Craig, I appreciate your kind words about the cooperation and help you received from all staff members during the process. It's great to know our team was able to support you effectively. If there's anything else you need, please don't hesitate...
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Jake and his staff were friendly and competent. Answered all my questions and kept me informed throughout the whole settlement process. Highly recommend.
I had detailed questions and Envoy was able to accommodate them through multiple meetings. I enjoyed talking shop with Jake and going through the process. The rates they offered also matched those of my credit union's, so I know I got the best...
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Reply from Jake Smith
July 23rd, 2026 07:22 PM
William, I'm glad to hear that we could address your detailed questions through our meetings. It was enjoyable discussing the process with you, and I'm pleased we could offer competitive rates. If you have any more questions or need further...
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Jake was very helpful in completing all steps in my first mortgage experience!
Reply from Jake Smith
July 17th, 2026 02:19 PM
Krista, I'm grateful for your kind words. It's wonderful to know I could assist you through all the steps of your first mortgage experience. If you have any questions or need further assistance, please feel free to reach out.
Jake and the Envoy team made an otherwise overwhelming home buying experience as easy as possible. I knew exactly what to expect and when a specific item was to be completed. If I had questions, jake and his team responded quickly. I am now...
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Reply from Jake Smith
July 17th, 2026 03:06 PM
Zachary, I'm pleased to hear that you felt supported throughout your home buying journey with me and the Envoy team. It's important to me that you knew what to expect and received timely responses to your questions. I'm grateful for the opportunity...
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The team worked diligently to help us get into our new home
Reply from Jake Smith
July 16th, 2026 08:40 PM
Todd, I'm happy to hear that my team was able to work diligently to assist you in getting into your new home. If there's anything else you need or any questions you have, feel free to reach out.
Jake and his team were prompt in their communication and gave good information. I really apprecaite them walking through the process with us!
Reply from Jake Smith
July 14th, 2026 01:59 PM
Brenden, thank you for your kind words. I'm glad my team and I could provide prompt communication and helpful information throughout the process. If you have any more questions or need further assistance, please feel free to reach out.
jake and Tiffany both were amazing to work with when purchasing my first home. Initially, i was planning on using my best friend to do my loan, but Jake was honestly the better choice and was helpful in ways that even my personal friend could...
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Great customer service, excellent communication, and a smooth, easy experience. Everyone was kind, knowledgeable, and very helpful.
Reply from Jake Smith
July 13th, 2026 01:09 PM
Jesenia, I'm pleased to hear that you had a smooth and easy experience with great customer service and excellent communication. It's wonderful to know that the team's kindness and knowledge made a positive impact. If you ever need further assistance,...
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Jake was a pleasure to work with, he heard our concerns and what we were comfortable paying as a mortgage. He went above and beyond.
Reply from Jake Smith
July 13th, 2026 04:13 PM
Kenneth, thank you for sharing your experience. I'm glad I could address your concerns and work within your comfort zone for the mortgage. If you have any more questions or need assistance in the future, please don't hesitate to reach out.
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About
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit our website. Envoy Mortgage, Ltd. NMLS #6666.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA Streamline Refinance
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Year Started
2002
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 135512
Awards
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952 Echo Lane, Suite 190 Houston, TX, 77024
(877) 232-2461 or (713) 977-8005
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