

Jake Smith - Envoy Mortgage
Branch Manager | NMLS # 135512

Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations... Show More
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8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Staff very well informed and personable.
Reply from Jake Smith
December 17th, 2025 02:57 PM
I appreciate your kind words, Romisha. I'm pleased to know you found my service both informed and personable. If you have any further inquiries or need assistance, feel free to reach out at any time.
Friendly and professional.
Reply from Jake Smith
December 17th, 2025 02:33 PM
It's encouraging to hear that you found my service both friendly and professional, Samuel. I aim to provide a comfortable experience for everyone I work with. Should you have any more questions or need assistance in the future, please don't...
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Knowledgable and friendly. I would highly recommend Envoy to anyone that might ask.
Reply from Jake Smith
December 12th, 2025 03:38 PM
I'm glad to hear that you found my approach both knowledgeable and friendly, Jason. Your willingness to recommend Envoy is genuinely appreciated. If you ever have more questions or need assistance in the future, don't hesitate to get in touch....
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Jake Smith
Reply from Jake Smith
December 10th, 2025 08:48 PM
Thank you, Alex, for your feedback. It's always rewarding to know you've had a positive experience, and I'm grateful for the opportunity to assist you. If you have any further questions or need support in the future, feel free to contact me...
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It was very easy. Jake seems very good at his job and very confident. It made the whole process much easier than expected.
Reply from Jake Smith
December 9th, 2025 02:23 PM
I'm pleased that the process felt easy for you and that my confidence was reassuring, Thomas. Making the experience as smooth as possible is always a priority. Should you have any questions or need more assistance, feel free to reach out.
Jake's knowledge about our refinance gave us confidence in our decision.
Reply from Jake Smith
December 8th, 2025 08:47 PM
It's great to hear that my knowledge helped instill confidence in your refinancing decision, Sharon. Making sure you feel informed and secure in your choices is important to me. If you need any further assistance or have any more questions,...
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This whole experience has been painless. even with the complexity of our closing date moving and stuff, Jake and the team were awesome.
Reply from Jake Smith
December 3rd, 2025 03:20 PM
I'm glad to hear your experience was straightforward, especially considering the challenges with your closing date. It's important to me to provide solid support throughout the process. If you have any more questions or need further assistance,...
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Extremely knowledgable staff, that was always super helpful and pleasant to deal with at every step of the process.
Reply from Jake Smith
December 3rd, 2025 07:31 PM
It’s wonderful to know that you found my knowledge and support helpful throughout the process, Jonathan. Ensuring a positive and pleasant experience is central to my approach. If there's anything further I can do for you moving forward, please...
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I think Jake tried hard to find us the best rate. He also gave us closing estimates on several properties that we didn't end up buying. It was a long process, and he stayed the course.
Reply from Jake Smith
December 1st, 2025 09:54 PM
I'm glad you felt that I was dedicated to finding the best rate for you, Mary, and that I could assist with your closing estimates even for those properties you decided not to purchase. Navigating a lengthy process can be challenging, so I'm...
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Professional loan went smoothly but would have like to have had a bit more personal service to help explain important documents. More of a sit down approach would have been nice.
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About
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit our website. Envoy Mortgage, Ltd. NMLS #6666.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA Streamline Refinance
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Year Started
2002
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 135512
Awards
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952 Echo Lane, Suite 190 Houston, TX, 77024
(877) 232-2461 or (713) 977-8005
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