Jake Heiserman
Branch Manager | NMLS 1638250
My name is Jake Heiserman and I am the Producing Branch Manager of The Heiserman Team. I’ve been racing towards a decade in the mortgage industry, supporting customers on their journey to home ownership. Time flies when you’re having fun an... Show More
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Jake and his team worked so hard to resolve a rather complicated case. He always goes above and beyond & Definitely has an amazing team of professionals working with him. Thank you Silverton
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
I appreciate all that you do, Crystal! Thank you for the amazing feedback!
A better understanding of what documents are needed at the beginning of the process rather than 24hrs before everything must be in.
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
It is always our goal to communicate effectively and to provide the highest customer service experience and we sincerely apologize that we fell short in both regards. Thank you for taking the time to let us know. With your feedback, we will...
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Jake was very helpful and knowledgeable. As a first time home buyer, my wife and I were not as knowledgeable about the process. It felt like we were expected to understand everything, which it would have been nice for some sort of phone call...
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Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Great feedback, Levi! We'll implement change to tie up those loose ends. I appreciate you trusting us to help you obtain your new home!
Jake and team answered all my questions promptly and professionally. Jake explained the loan process and what I should expect along the way. He made sure that I was connected to the right people at the right time to ensure that my closing experience...
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Reply from Jake Heiserman
May 14th, 2026 10:53 PM
I really enjoyed helping you through this process, Beverley! Congratulations on your beautiful new home!
Jake is so easy to work with. Very professional
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Right back at you, Tricia!!!
Easy to work with. Spent time explaining things in detail. Very much appreciated the feedback and ease of discussions.
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you for the feedback, Rachel! I hope your loving your new home!!!
Jake was very friendly and helpful every step of the way.
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you for the positive feedback, Keith! Here to help any time you may need it! :)
Overall it was a good experience. Jake was great about answering questions on time and especially closing on time. There was an unforeseen cost of an additional $1000 at the end since my fiance's employment was changing. No proof of future...
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Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you, Addie! I appreciate being able to help you both and am grateful to have played a part!
Jake kept everyone up to date throughout the process. Smooth transaction!
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you for the positive feedback, Debbie! I look forward to working with you again in the future!
Jake was pleasant to work with and very knowledgeable about various loan options. He kept us informed with updates as the conditions changed which impacted our financing strategy.
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you very much for the feedback, Charles! I enjoyed helping you along the way and am thankful to have played a part in you obtaining your new home! :)
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About
My name is Jake Heiserman and I am the Producing Branch Manager of The Heiserman Team. I’ve been racing towards a decade in the mortgage industry, supporting customers on their journey to home ownership. Time flies when you’re having fun and it’s been nothing short of that! As Producing Branch Manager, I’m on a continuous journey to become the best originator, leader, and manager that I can be! This journey has helped me develop a unique style and skill set to support my clients, real estate partners, and my community as a whole. I feel a strong sense of purpose when helping my clients accurately & conveniently make the largest financial decision in their lifetime.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Residential Purchase
Residential Refinance
Residential Cash Out Refinance
Residential Construction to Permanent Financing
Residential Non-QM Financing
Mortgage Lending
FHA Loans
VA Loans
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Addresses and Serving Areas
Primary Serving Area
Year Started
2021
Time Zone
Central Standard Time (CST)
Licenses
- NMLS 1638250
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Disclaimer
All loans are subject to credit approval.
Vanderbilt Mortgage and Finance, Inc., dba Silverton Mortgage, 1201 Peachtree St NE, Ste 2050, Atlanta, Georgia 30361, 855-815-0291, NMLS #1561, (http://www.nmlsconsumeraccess.org/), AZ Lic. #BK-0902616, Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act license, Georgia
Residential Mortgage (Lic. #6911), MT Lic. #1561, Licensed by the N.J. Department of Banking and Insurance, Licensed by PA Dept. of Banking, Rhode Island Licensed Lender. All information is believed accurate and is subject to change without notice.