Jake Heiserman
Branch Manager | NMLS 1638250
My name is Jake Heiserman and I am the Producing Branch Manager of The Heiserman Team. I’ve been racing towards a decade in the mortgage industry, supporting customers on their journey to home ownership. Time flies when you’re having fun an... Show More
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U guys were always on it when we had to send stuff in
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you so much for the positive feedback, Taylor! I appreciate Mason and yourself trusting me with your business and happy that the home is all yours!!!
Tell people what files they need two weeks prior before closing date and not wait until 2 hours before closing to tell people they need one last piece of paper to send in
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you for the constructive feedback, Mason! I appreciate you allowing me to help!
As an agent I have high expectations for the lender to keep me in the loop. The issue in this transaction is that Jake did not do a good job with communication when my buyer’s appraisal came back. I had to find out from my buyer that the house...
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Reply from The Silverton Admin
September 27th, 2023 03:14 AM
It is always our goal to provide the highest customer service experience and we sincerely apologize that we fell short in that regard. Thank you for taking the time to let us know. With your feedback, we will take measures to do better in the...
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Jake - returned my emails & phone calls promplty. When I did not understand something on the loan approval letter, he took the time to walk through the numbers with me and we figured it out. The underwriting went smoothly and he was a great...
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Reply from Jake Heiserman
May 14th, 2026 10:53 PM
I look forward to working with you again sometime!!!
Jake and summer were very helpful and the process was very simple .
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you very much, Paul!
Jake was great - I would give him a 10 on referrals, so everyone who buys a Summitt home, but I am also loyal to my local l.o.'s - thanks!
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you for the positive feedback, Stephanie! I look forward to working with you again! :)
Fast and furious! Kept in the loop and everyone was super nice, great team of people!
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Inspired by the movie itself (haha)! Thank your for the sincere feedback and we're proud to have helped you obtain your new home! Congratulations, Brian!
Smooth process and quick turnaround.
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
You earned it, Chase! Thank you for allowing me to help and contact me if you ever need assistance!
Jake was very helpful and pleasant to work with.
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you very much, Patty! Might be blushing a little but don't tell!
Jake was always helpful and patient. He responded quickly with answers to my questions. Positive experience.
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Amazing to hear, Gordon! Congratulations to you and thank you for trusting Kurt & I to deliver a hassle free process!
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About
My name is Jake Heiserman and I am the Producing Branch Manager of The Heiserman Team. I’ve been racing towards a decade in the mortgage industry, supporting customers on their journey to home ownership. Time flies when you’re having fun and it’s been nothing short of that! As Producing Branch Manager, I’m on a continuous journey to become the best originator, leader, and manager that I can be! This journey has helped me develop a unique style and skill set to support my clients, real estate partners, and my community as a whole. I feel a strong sense of purpose when helping my clients accurately & conveniently make the largest financial decision in their lifetime.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Residential Purchase
Residential Refinance
Residential Cash Out Refinance
Residential Construction to Permanent Financing
Residential Non-QM Financing
Mortgage Lending
FHA Loans
VA Loans
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Addresses and Serving Areas
Primary Serving Area
Year Started
2021
Time Zone
Central Standard Time (CST)
Licenses
- NMLS 1638250
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Disclaimer
All loans are subject to credit approval.
Vanderbilt Mortgage and Finance, Inc., dba Silverton Mortgage, 1201 Peachtree St NE, Ste 2050, Atlanta, Georgia 30361, 855-815-0291, NMLS #1561, (http://www.nmlsconsumeraccess.org/), AZ Lic. #BK-0902616, Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act license, Georgia
Residential Mortgage (Lic. #6911), MT Lic. #1561, Licensed by the N.J. Department of Banking and Insurance, Licensed by PA Dept. of Banking, Rhode Island Licensed Lender. All information is believed accurate and is subject to change without notice.