Jake Heiserman
Branch Manager | NMLS 1638250
My name is Jake Heiserman and I am the Producing Branch Manager of The Heiserman Team. I’ve been racing towards a decade in the mortgage industry, supporting customers on their journey to home ownership. Time flies when you’re having fun an... Show More
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Jake is a great advocate for all of the clients he serves. Top notch service! Keep up the great work, Jake!
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
I am grateful for your feedback, Laura. Thank you so much for taking the time to share! :)
Jake was awesome to work with, very flexible with his time, very quock to respond, and made every effort to make sure we were set up with the best situation possible
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
This made my day, Ryan! Thank you for taking the time to complete this survey. Grateful for the feedback and excited to continue providing the best service I can!! As you know, the team & I are here to help whenever you, your friends, family,...
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Jake was always there for us through the process, he answered all our questions and doesn't matter the time or the day.
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
You sure know how to make someone's morning brighter, especially on a somewhat gloomy day like today. Thank you so much for the kind feedback, Gisselle! Always here for y'all now and in the future!
Outstanding communication. His group outlined in detail the client's next steps and reached out to see if there was anything he wanted me to help with.
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
So kind, Fiona. I appreciate you taking time out of your day to send us feedback and I am very thankful for it!! :)
Jake worked with my clients to present them with the best mortgage options for them and to make sure that everything on the lending side was in place and ready for a timely close.
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you for taking the time to leave this feedback, Reynaldo! Congratulations and I hope to work with you again in the future!
Poor communication
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you for your transparent feedback, Neal. I gave you a call and shot you a text this morning. Let's get together and discuss this so I understand where the communication breakdown happened. We have a history of delivering top notch service...
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Communication
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you very much, Nick! Grateful that Lauren & yourself trusted us to get the job done as seamlessly as possible! Enjoy your new home and always here to help you, friends, family, etc. in the future!
Thr customer service!!
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you, Keasha!
Jake amd tge team were very communicative and explained the whole process to us preemptively to limit the unknown on our part. We appreciated that so much as first time home buyers; they even explained when and why there would be "quiet periods"...
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Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you so very much, Lauren! This survey response has me smiling from ear to ear! The team & I are grateful you allowed us to help make this happen. Congratulations on your new home!! :)
Jake was very accommodating and answered questions promptly, even after hours and on weekends. He did not take offense when actively shopping around for rates.
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you, Jason. I appreciate the kind & thorough feedback. I appreciate your faith in the team & I to bring it all together!!
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About
My name is Jake Heiserman and I am the Producing Branch Manager of The Heiserman Team. I’ve been racing towards a decade in the mortgage industry, supporting customers on their journey to home ownership. Time flies when you’re having fun and it’s been nothing short of that! As Producing Branch Manager, I’m on a continuous journey to become the best originator, leader, and manager that I can be! This journey has helped me develop a unique style and skill set to support my clients, real estate partners, and my community as a whole. I feel a strong sense of purpose when helping my clients accurately & conveniently make the largest financial decision in their lifetime.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Residential Purchase
Residential Refinance
Residential Cash Out Refinance
Residential Construction to Permanent Financing
Residential Non-QM Financing
Mortgage Lending
FHA Loans
VA Loans
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Addresses and Serving Areas
Primary Serving Area
Year Started
2021
Time Zone
Central Standard Time (CST)
Licenses
- NMLS 1638250
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Disclaimer
All loans are subject to credit approval.
Vanderbilt Mortgage and Finance, Inc., dba Silverton Mortgage, 1201 Peachtree St NE, Ste 2050, Atlanta, Georgia 30361, 855-815-0291, NMLS #1561, (http://www.nmlsconsumeraccess.org/), AZ Lic. #BK-0902616, Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act license, Georgia
Residential Mortgage (Lic. #6911), MT Lic. #1561, Licensed by the N.J. Department of Banking and Insurance, Licensed by PA Dept. of Banking, Rhode Island Licensed Lender. All information is believed accurate and is subject to change without notice.