Jake Heiserman
Branch Manager | NMLS 1638250
My name is Jake Heiserman and I am the Producing Branch Manager of The Heiserman Team. I’ve been racing towards a decade in the mortgage industry, supporting customers on their journey to home ownership. Time flies when you’re having fun an... Show More
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Better communication. it was hard getting a clear answer to the specific question I would ask
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you for your feedback. We’re truly sorry to hear about your experience. We strive to provide exceptional service, and we appreciate the opportunity to learn and improve from your insights.
The process was straightforward, with everything completed ahead of the closing day, ensuring the final day went smoothly.
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Grateful for your trust & efforts, Nate! Congratulations to Brooke and yourself on your long time goal of obtaining a new home! I know y'all will love it and now we'll get your current one sold!
Jake is always happy to help, never have to wait long for an answer or reply and closings are always smooth and on time!
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you so much for the feedback, Tricia! Happy to be a reliable resource for our mutual clients, co-op partners, and yourself!!
Response time was great.
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you so much for the kind feedback, Angela. Congratulations again! - grateful we had the opportunity to work together and help you!
Jake was very easy to work with from the very beginning and communicated very well throughout the loan process.
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you so much, Jeff! This is a great way to start off the week in a positive manner - thanks for the boost!
Very easy to work with. Jake and his team were very friendly and helpful. They made our borrowing experience more enjoyable .
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Just for you to know - this brought a big smile to my face! Thank you for sharing some warm & fuzzies with me (haha)!
Was always very attentive and answered any questions I had
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you very much for taking the time & energy to complete this, Mark. I am grateful for your feedback and that Summer, Drew, and myself were able to help you accomplish this goal!
Jake is very responsive and super helpful. He is fantastic as his job and truly the best!
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Talk about making my night. Sheesh - thank you so much! I appreciate you taking your precious time to fill this out and am grateful for the feedback! Don't forget to shout it from the rooftops (haha)!
Very easy to work with and the transaction went smooth
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you so much for taking the time to fill this out, Trinity! I appreciate your teamwork and collaboration!!
Great communication from Jake and everything was ready well in advance to closing!
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you very much, Charles. I am grateful for your feedback. I enjoyed playing a part in it all and am hopeful we can work together sometime!!
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About
My name is Jake Heiserman and I am the Producing Branch Manager of The Heiserman Team. I’ve been racing towards a decade in the mortgage industry, supporting customers on their journey to home ownership. Time flies when you’re having fun and it’s been nothing short of that! As Producing Branch Manager, I’m on a continuous journey to become the best originator, leader, and manager that I can be! This journey has helped me develop a unique style and skill set to support my clients, real estate partners, and my community as a whole. I feel a strong sense of purpose when helping my clients accurately & conveniently make the largest financial decision in their lifetime.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Residential Purchase
Residential Refinance
Residential Cash Out Refinance
Residential Construction to Permanent Financing
Residential Non-QM Financing
Mortgage Lending
FHA Loans
VA Loans
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Addresses and Serving Areas
Primary Serving Area
Year Started
2021
Time Zone
Central Standard Time (CST)
Licenses
- NMLS 1638250
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Disclaimer
All loans are subject to credit approval.
Vanderbilt Mortgage and Finance, Inc., dba Silverton Mortgage, 1201 Peachtree St NE, Ste 2050, Atlanta, Georgia 30361, 855-815-0291, NMLS #1561, (http://www.nmlsconsumeraccess.org/), AZ Lic. #BK-0902616, Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act license, Georgia
Residential Mortgage (Lic. #6911), MT Lic. #1561, Licensed by the N.J. Department of Banking and Insurance, Licensed by PA Dept. of Banking, Rhode Island Licensed Lender. All information is believed accurate and is subject to change without notice.