New American Funding - Jacob Fragoso

Name: Consumer Direct | Santa Ana
Address: 1 MacArthur Place Suite 800, Santa Ana, California, 92707
Telephone: +1-760-927-0880
Rating: 4.85

Sr. Loan Officer | NMLS # 2076839

Consumer Direct | Santa Ana

4.85

(103)

My name is Jacob Fragoso, and I am proud to work with the community on behalf of New American Funding. As a highly-skilled Sr. Loan Officer, NMLS #2076839, my goal is to provide the best customer service possible along with knowledgeable, u... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(760) 927-0880

Santa Ana, CA

https://www.newamericanfunding.com/mortgage_loans/jacobfragoso/

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4.85

(103)

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4.85

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He was easy to reach and always answered any questions we had in a professional manner.

Reply from Jacob Fragoso

August 1st, 2024 11:31 PM

I'm thrilled to hear that you had a positive experience, Jasmine. Making myself readily available for all client inquiries is a priority, so I'm glad I was able to assist you effectively. Thank you for taking the time to leave a review and...

Jacob was very helpful throughout the entire process. He was able to answer almost any question I had. I highly recommend him for first time home buyers.

Reply from Jacob Fragoso

July 31st, 2024 04:33 PM

I'm really appreciative of your positive feedback, James. It was a pleasure to support you throughout the entire process. As a representative of New American Funding, it's my goal to ensure our customers, especially first-time home buyers,...

Jacob is great!

Reply from Jacob Fragoso

July 30th, 2024 05:46 PM

Thank you for taking the time to leave a review, Jorge! I'm thrilled to hear that you had a positive experience with me at New American Funding. It's my goal to provide a 5-star service to each and every customer. Thank you once again for your...

Jacob Fragoso did a great job and I referred my brother to NAF based on my interaction with him. My loan documents were not submitted by the time we were supposed to close on Monday, July 15th as there was a hold up with some of the documents....

Reply from Jacob Fragoso

July 24th, 2024 03:48 PM

I appreciate your feedback, Joab. I'm glad to hear that you had a positive experience working with me. It was a pleasure assisting you with your loan process, though I apologize for the hiccup regarding the delayed documents. Your experience...

Very easy to talk to answered all questions very professional

Reply from Jacob Fragoso

July 23rd, 2024 10:02 PM

I'm thrilled to hear that you had a positive experience with me at New American Funding, Heather. Your 4.83 rating is greatly appreciated! I'm glad I could assist by answering all your questions and providing professional service. If you have...

After talking to friends whom are homeowners and the stress they apparently endured during the process, I'm happy to say that Jacob made this experience one of the most easiest one could expect. He was very profesional at all times, but the...

Reply from Jacob Fragoso

July 2nd, 2024 03:57 PM

I'm delighted that your experience with New American Funding was so positive, Juan! I strive to make the mortgage process as stress-free and enjoyable as possible for all my clients, so hearing that I was able to do that for you genuinely makes...

Awesome communication

Reply from Jacob Fragoso

July 1st, 2024 09:55 PM

I'm glad to hear that you had such a great experience, Colton. Communication is a key value here at New American Funding and I'm happy to know that it was reflected in our interactions. Thank you for the excellent rating and your positive comments....

They missed the mark on a crucial deadline for loan availability and dropped the ball with communication. This created too much unnecessary stress for me and my client. I called on Friday before the deadline to see if anything else was needed...

Reply from Jacob Fragoso

June 28th, 2024 04:15 PM

Lori, I sincerely apologize for the stress and inconvenience we caused you during your loan process. I understand how crucial deadlines are, especially in this industry, and I'm sorry we fell short on this occasion. I take your feedback seriously...

Very helpful in every way possible did and excellent job

Reply from Jacob Fragoso

June 18th, 2024 09:49 PM

I'm really glad to hear that you found my assistance helpful, Omar. Your positive feedback means a lot! Knowing you're satisfied with the job I've done truly makes my day. If you need any more help in the future, don't hesitate to reach out....

What a great and HONEST guy!

Reply from Jacob Fragoso

June 5th, 2024 06:18 PM

I'm glad to hear such positive feedback, Eric! It was a pleasure helping you with your financing needs. Honesty is a core value at New American Funding, and I'm happy I could uphold that for you. Looking forward to assisting you again in the...