

Top 5%
Ian McLellan - Northpointe Bank
Loan Officer | NMLS# 823863

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Ian is out to get your deposit than hold it over your head if prices go down. He is not a nice person. Likes to say stuff like, “it seems you don’t understand math” when you ask him to beat competitor pricing. Beware.
Reply from Owner
December 28th, 2022 12:00 AM
At this time both your loan officer and their supervisor have been in touch regarding your concerns. The policies in question are disclosed clearly and at multiple times as well as being discussed before and at the time of application. We make...
read more
It was an absolute pleasure working with Ian and Northpointe Bank. I've taken several mortgages or refinancing loans and Ian was one of the best I've ever worked with. He was always super responsive and helpful and worked hard to move our loan...
read more
Ian was extremely on top of things throughout the process. It didn't matter what time of day or even on the weekend, he was always there to help guide and answer any questions.
I was looking to refinance my home loan as part of a divorce. Ian was extremely responsive and patient, answering all my questions and going the extra mile to ensure that everything during the process went smoothly. I won't forget how hard...
read more
Ian was great to work with from start to finish. Highly recommend his services. Northpointe and Ian offered the best rate and lock timeframe I was able to find.
Ian was great to work with throughout my refinance! I got quotes from a few others before meeting with Ian, and right away realized that Ian was the one! He listened to my needs and concerns, and then shared his thoughts and put the plan together...
read more
Ian was very helpful and flexible during our loan application. He was able to answer all of our question in a very descriptive and timely manner. Northpointe was also able to give us a very good rate. Definitely would recommend and use again!...
read more
We were in a time crunch to move into a new home with the sale of our home closing sooner than expected. Ian was very helpful with getting us clear to close in time.
Ian was always very quick to respond if we actually didn’t get him on the phone immediately, which was not often. Ian explained everything clearly and made sure we understood everything. The whole process moved very smoothly as Ian always notified...
read more
Ian was extremely helpful throughout the process. He was always available for questions, never pressured me, provided me with clear explanations of the process and best of all got me a great loan.
481–490 of 916
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Memberships
- YMCA
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1988
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 823863
Awards
Northpointe Bank T...
Achievements
- Scotsman Guide Rankings 2014-2026
- Northpointe Bank Top Performer 2024-2025
- Top 500 Performer in Customer Satisfaction Experience.com
Hobbies
- Traveling
- Sports
- Walking
View All
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender