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Ian McLellan - Northpointe Bank
Loan Officer | NMLS# 823863

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Ian was so easy to work with and such a great communicator. We also go the best rate we've seen in the area. I have tried to work with other lenders but Ian is so responsive by email and gives clear information that I would only want to work...
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I worked with Ian McLellan at Northpointe Bank on a refinance with a cash-out option. He was able to get me the best rate. He was great to work with. His friendly, knowledgeable, helpful, understanding, and patient. He responded promptly to...
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We had used Northpointe after a previous home’s mortgage was sold to them by a previous broker. That ended up as a good thing, as when we began looking for a new home after selling, Ian reached out to us as a former customer. The rates quoted...
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Ian was wonderful. I was able to get all the information about rate lock options and loan processing way ahead of time before locking the interest rate. Northpointe Bank's rates are very competitive. Definitely recommend!!
Everybody on the team was professional and on top of their game.All requested documents were well timed and well received. Communication was just right, no more, no less.All my inquiries were answered timely.
Ian was always very quick to respond to emails or answer calls, and his level of knowledge was comforting throughout the process. Honestly the process felt too easy at certain points, which ironically made me worry at times (considering this...
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Ian was proactive from the start. He got me locked into a great rate and provided updates almost immediately upon completion of items. I would recommend him to anyone looking to get a new loan or refinance an existing mortgage. 10/10 service!...
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Ian provided us with multiple different options for our loan and advised us on the best option for us. We were notified of every step along the process with detailed notes on next steps. Highly recommend!
Although we ended up with a different mortgage provider because we stumbled onto a lower rate with a local bank, I won't hesitate to reach out to Ian when we pursue a refinance with major renovations within the next few years.
Ian was great to deal with. His response time was amazing and he kept the entire process super simple for us. We really appreciated his willingness to get on the phone to explain things when necessary.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Memberships
- YMCA
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1988
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 823863
Awards
Northpointe Bank T...
Achievements
- Scotsman Guide Rankings 2014-2026
- Northpointe Bank Top Performer 2024-2025
- Top 500 Performer in Customer Satisfaction Experience.com
Hobbies
- Traveling
- Sports
- Walking
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Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender