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Ian McLellan - Northpointe Bank

Name: Northpointe Bank
Address: 5303 28th St. Court SE, Grand Rapids, Michigan, 49546
Telephone: +1-616-974-8469
Rating: 4.92

Loan Officer | NMLS# 823863

Northpointe Bank

4.92

(916)

Mortgage

Mortgage Loan Officer

Contact Info

(616) 974-8469

Grand Rapids, MI

https://www.northpointe.com/home-lending/get-started/ian-mclellan/

Location & Business Hours

Business Hours

Thu

8 AM to 6:30 PM(Open now)

Fri

8 AM to 6:30 PM

Sat

closed

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4.92

(916)

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Experience.com

4.82

(314)

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4.98

(593)

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Ian was prompt at responding to all our questions , he helped us secure a great reginancing rate below the market average in a tough market, and helped us move along the refi process without any issues. I would recommend Ian at Northpointe...

Reply from Ian McLellan

August 25th, 2025 05:37 PM

I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.

Ian was fantastic to work with and got us a lower rate than we expected and even helped us close ahead of schedule! He was always available to answer questions and made everything feel smooth and stress-free. Overall a very positive experience!...

Easy, great rates, overall smooth

Reply from Ian McLellan

August 21st, 2025 12:38 PM

Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.

Ian clearly explained the process, fees and recommended locking the intersest rate which proved to be very favorable.

Reply from Ian McLellan

August 21st, 2025 12:28 PM

Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.

Most recently, Ian served as our loan officer for a primary residence mortgage, and the entire process was seamless. We closed on time, communication via email was quick and easy, and—as always—he provided prompt, thorough responses to all...

Service was efficient

Reply from Ian McLellan

August 14th, 2025 06:23 PM

Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.

Ian would actually answer the phone. This one simple thing is why he won my business.

Reply from Ian McLellan

August 14th, 2025 01:43 PM

Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.

Easy to communicate by email and got always timely responses to my inquiries. Easy ways to provide the documentation. The loan officer and team worked to keep everything on schedule. There were no issues with their paperwork at closing.

Reply from Ian McLellan

August 14th, 2025 01:31 PM

I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.

Everything was completed in a timely manner and my questions were answered clearly.

Reply from Ian McLellan

August 14th, 2025 01:14 PM

I really appreciate the feedback and am looking forward to working with you again.

I can't recommend Ian enough. I found him through one of the online mortgage loan aggregators, and he quickly responded, and every time I called after that, he *actually* picked up the phone, or responded to emails promptly with the exception...

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About

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans

Adjustable-Rate Mortgages (ARMs)