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Heather Roberts

Name: First Horizon Bank
Address: 3618 Roosevelt Blvd, Key West, Florida, 33040
Telephone: +1-305-879-1092
Rating: 4.98

Vice President | Mortgage Loan Executive

First Horizon Bank - Key West, FL

4.98

(521)

Mortgage

Mortgage Loan Officer

Contact Info

(305) 296-0016

Key West, FL

https://www.firsthorizon.com/mortgage/Heather-Roberts

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4.98

(521)

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Heather Robert's and her staff are extremely professional, knowledgeable, and helpful. They truly made the purchase of our home as painless as possible. I highly recommend their services if you are in the market for buying a home!

Heather went above and beyond to help us finance our first home. She actually cares and works day and night when I had questions. I felt like she guided me the right way, looked out for as a first time homebuyer and I’ll say it again, she really...

Reply from Heather Roberts

June 12th, 2024 02:24 PM

Hi Lyndsay! I'm delighted to hear that I could make your first home buying experience a positive one. Helping you navigate through the process and answering all your questions, day or night, is part of my commitment to providing exceptional...

Reply from Heather Roberts

June 12th, 2024 02:24 PM

I'm thrilled to hear that you had such a positive experience, Christopher! It was our pleasure to assist you in the purchase of your home. Our team at First Horizon Bank always strives to provide top-notch, professional service, and your kind...

Heather was very straightforward She did what she said she was going to do and the process was relatively easy

Reply from Heather Roberts

June 12th, 2024 04:53 PM

Hi Scott, thank you so much for the positive feedback and fantastic rating! I'm delighted to hear that you found our process at First Horizon Bank straightforward and easy. I'm here to ensure that your banking experience is smooth and efficient....

Very professional Thank you so much for everything

Reply from Heather Roberts

June 12th, 2024 04:54 PM

I'm absolutely delighted to hear you had a positive experience, Suleyman. It was a pleasure assisting you at First Horizon Bank. Your feedback means a lot to me and I appreciate you taking the time to share it. I'm always here if you need any...

Process was always in motion even on weeekends!

Reply from Heather Roberts

May 8th, 2024 11:47 PM

I'm thrilled to hear such kind words, Christopher! Ensuring the process stays in motion, even on weekends, is a top priority for us at First Horizon Bank. I'm glad you appreciated that. Your 5-star rating is greatly appreciated and it was my...

Thank you!

Reply from Heather Roberts

May 8th, 2024 11:47 PM

I'm thrilled to hear that your experience with the refinance process at First Horizon Bank was a positive one. Your satisfaction is my top priority, so you taking the time to leave a 5-star review means the world to me. If there's anything...

Heather was terrific - worked fast and effectively, making it one of the best experiences I ever had dealing with lenders. She gets difficult things done and makes it look easy!

Reply from Heather Roberts

May 8th, 2024 11:48 PM

I'm so glad to hear that you had a positive experience, Norma! It was my pleasure to assist you and I'm thrilled that I was able to make the process smooth and easy for you. Your kind words mean a lot to me and I'm really grateful for your...

Heather and her staff work like well-oiled machines. They never skip a beat and seem to work 24/7 to deliver a fantastic service and results.

Reply from Heather Roberts

May 8th, 2024 11:48 PM

I'm thrilled to hear such positive feedback, Jeffrey! It's a pleasure to know that you see the dedication and hard work my team and I put into providing the best service. We truly strive to be that "well-oiled machine" that you mentioned. Remember,...

Everything was essy to.understand and access online. If I had questions, Heather was there to answer them quickly, most of the time on the same day :)

Reply from Heather Roberts

May 8th, 2024 11:49 PM

I'm delighted to hear that you found our online system easy to navigate and understand. It was my pleasure to assist you with your questions and make your loan process as smooth as possible. Your satisfaction is my top priority, and I'm thrilled...

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About

My name is Heather Roberts and I am a Vice President/Mortgage Loan Executive for First Horizon Bank in the Key West area. First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life. Contact me today!

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

Medical Professional Mortgages

Fixed Rate Mortgages

DSCR Loans

Self-Employed Mortgages