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Heather Roberts

Name: First Horizon Bank
Address: 3618 Roosevelt Blvd, Key West, Florida, 33040
Telephone: +1-305-879-1092
Rating: 4.98

Vice President | Mortgage Loan Executive

First Horizon Bank - Key West, FL

4.98

(521)

Mortgage

Mortgage Loan Officer

Contact Info

(305) 296-0016

Key West, FL

https://www.firsthorizon.com/mortgage/Heather-Roberts

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4.98

(521)

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Heather was always available to answer questions, no matter what time of day it was.

Reply from Heather Roberts

May 8th, 2024 11:44 PM

Thank you so much for your glowing review, Kelli! I'm delighted to hear that you were satisfied with my availability and service. At First Horizon Bank, we're committed to being there for our customers whenever they need us. Your review made...

This is our second time working with Heather. She has exceeded our expectations both times, working diligently to make sure we were able to get the best rates possible and answering any questions we had with an incredible response time. After...

Reply from Heather Roberts

May 8th, 2024 11:44 PM

Hi Lindsey! I'm thrilled to hear that you had such a positive experience for the second time around. It's always a pleasure working with you and making sure you're getting the best rates for your home purchase. Your trust means a lot to me...

Heather’s knowledge and experience are like no other. As first time home buyer’s, the process felt challenging at times. However Heather was there with us every step of the way to take the time and explain in detail. I can say with certainty,...

Reply from Heather Roberts

May 8th, 2024 11:45 PM

Hi Lindsey, Thank you so much for your kind review and the stellar rating! It was a pleasure to assist you through the process of buying your first home. I'm thrilled to hear that you felt supported every step of the way. I always strive to...

Heather was a great help throughout the process. She was always friendly and would help us with any questions we had. Thank you Heather!

Reply from Heather Roberts

May 8th, 2024 11:46 PM

I'm delighted to hear that you had such a positive experience, Kristin. It was my pleasure to assist you throughout the process. Helping you was as enjoyable for me as it was for you. Thank you for choosing First Horizon Bank and for your kind...

Although the process is very overwhelming and stressful, they answer all our questions, very fast. And they just make everything easier

Reply from Heather Roberts

June 12th, 2024 02:03 PM

I'm thrilled to hear that you had a positive experience with your loan process! Achieving our customer's expectations within a tight timeframe is always one of our primary goals at First Horizon Bank. Your feedback is so appreciated, and it...

The online loan process was very fast, easy, and efficient. And there was always someone available to speak to you if you had questions.

Easy and efficient. Online process was easy plus was also able to speak to someone quickly when I had questions

Reply from Heather Roberts

June 12th, 2024 02:03 PM

I'm delighted to hear that you found the online process easy and efficient, Melissa. It was my pleasure to assist you with your questions. I'm glad to have been able to make your experience with First Horizon Bank a positive one. Please feel...

Heather, Daniel and I cannot thank you enough for helping us achieve our dream of owning a home and in Key West to top it off. When everything seemed like it was lost for us, you came to our rescue and within 30 days we had keys in our hands....

My partner and I came to Heather as our last hope in getting the loan for the house we had under contract for almost two months. We exhausted all avenues locally and our dream was crashing very rapidly. From our first phone meeting, the loan...

Reply from Heather Roberts

June 12th, 2024 02:04 PM

Hi Oscar, It's great to hear such positive feedback about your experience with me at First Horizon Bank. I'm thrilled that we were able to get your loan processed and help you achieve your dream of homeownership. Your determination and patience...

Heather Robert's and her staff are extremely professional, knowledgeable, and helpful. They truly made the purchase of our home as painless as possible. I highly recommend their services if you are in the market for buying a home!

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About

My name is Heather Roberts and I am a Vice President/Mortgage Loan Executive for First Horizon Bank in the Key West area. First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life. Contact me today!

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