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Heather Roberts
Vice President | Mortgage Loan Executive

My name is Heather Roberts and I am a Vice President/Mortgage Loan Executive for First Horizon Bank in the Key West area. First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient servi... Show More
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Everything was very professional.
Reply from Heather Roberts
April 18th, 2024 06:02 PM
Thank you, Aizhan, for your wonderful review. I'm pleased to hear that you found our services at First Horizon Bank professional. We always strive to maintain the highest standards for our valued clients like you. Your feedback truly means...
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Heather Roberts and her team were amazing every step of the way with assisting with our closing process.
Reply from Owner
April 16th, 2025 01:35 PM
I'm thrilled to hear that you had such a positive experience with our team during your closing process. It was a pleasure assisting you, and I greatly appreciate your kind words.
Heather and her team made the whole process of closing on our house easy and really helped with my nervousness of being a first time homeowner.
Reply from Heather Roberts
April 18th, 2024 06:03 PM
I truly appreciate your kind words, Christopher. It was a pleasure helping you through your home-buying process and I'm delighted to hear that we could make it easier for you. Please don't hesitate to reach out if you need any further assistance....
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Heather Roberts is such a pleasure to work with. The start to finish process was flawless
Reply from Heather Roberts
April 18th, 2024 06:03 PM
I'm incredibly grateful for your kind words, Steven. I'm pleased to hear that the process was flawless for you - that's always the experience we aim to deliver at First Horizon Bank. It was truly a pleasure to work with you, and I look forward...
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Very easy and seamless process, we received super fast responses to our questions and needs. Thank you!
Reply from Heather Roberts
April 18th, 2024 06:04 PM
I'm truly glad to hear about your positive experience, Marcos. It's heartening to know that you found our process easy and seamless. At First Horizon Bank, we strive for swift and clear communication to meet our customers' needs. Your feedback...
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Communication was great! Constant updates from everyone kept our minds at ease and made us feel well taken care of.
Reply from Heather Roberts
April 18th, 2024 06:04 PM
Thank you so much for your positive feedback, Emily. I'm delighted to hear that you appreciated our communication and felt well taken care of. This is always our goal at First Horizon Bank. Don't hesitate to reach out if you need anything else...
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The process went much easy than with other companies. Heather was great in explaining and answering all questions. We were happy to work with First Horizon company. Thank you!
Reply from Heather Roberts
April 18th, 2024 06:05 PM
I'm so glad to hear that you found the process straightforward and easy, Olga. It was my pleasure to assist and answer all your questions. We at First Horizon Bank take pride in our customer service and I'm happy to know that we lived up to...
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Heather and her amazing team helped us buy a dream home. From the start Heather made sure the process was easy to understand and worked with us to make sure everything came together to obtain a quick closing helping secure the deal for the...
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Reply from Heather Roberts
April 18th, 2024 06:05 PM
I am truly grateful for your kind review, John! It was a pleasure assisting you in buying your dream home. Your satisfaction is the most significant part of my job, and it was a delight to help you navigate the process and close quickly. Please...
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Heather and her team made the process so easy for us. Always ready to explain and simplify the process. Always quick to reply 7 days a week to our questions. Moved this project to a quick fuss free closing. Thank you so much!
Reply from Heather Roberts
May 8th, 2024 11:43 PM
I'm thrilled to hear that you had such a positive experience with me and my team at First Horizon Bank, Bill! It's our goal to make the process as easy and hassle-free as possible for our clients. Knowing that we were able to achieve that for...
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Heather Roberts has received a review with 5 star rating from Kj M
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About
My name is Heather Roberts and I am a Vice President/Mortgage Loan Executive for First Horizon Bank in the Key West area. First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life. Contact me today!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Medical Professional Mortgages
Fixed Rate Mortgages
DSCR Loans
Self-Employed Mortgages
Specialities
Adjustable Rate Loans
Fixed-Rate Mortgage
First Time Homebuyers
VA
FHA
Conventional
Florida Bond Loans
Hometown Heroes
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Positions
- First Horizon Bank - Vice PresidentApr 1st, 2004 - Current
Memberships
- Key West Chamber of Commerce
- Habitat for Humanity Finance Committee
- Key West Association of Realtors Affiliate
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 472329
Gallery





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Achievements
- 2024 Scotsman Guide Top Originator
- 2023 Scotsman Guide Top Originator
- 2023 First Horizon President's Circle
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Hobbies
- Little League
- Spending time with friends and family
- Attending Concerts
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Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.