Top 5%

Heather Roberts

Name: First Horizon Bank
Address: 3618 Roosevelt Blvd, Key West, Florida, 33040
Telephone: +1-305-879-1092
Rating: 4.98

Vice President | Mortgage Loan Executive

First Horizon Bank - Key West, FL

4.98

(521)

Mortgage

Mortgage Loan Officer

Contact Info

(305) 296-0016

Key West, FL

https://www.firsthorizon.com/mortgage/Heather-Roberts

Search Reviews

Write a Review

4.98

(521)

Filter by Date

Range

Filter by Rating

5 Star

99%

4 Star

3 Star

2 Star

1 Star

Heather worked with me throughout my first purchase of a home. The whole process felt like she genuinely cared. Very hard to find with banks nowadays. Samantha of the reviewers as well very kind, understanding, and helpful. Great team.

Reply from Owner

August 7th, 2025 12:00 AM

I am absolutely delighted to hear such positive feedback, Adam. Knowing that I was able to make your first home buying experience enjoyable truly makes my day. It's always been my main aim to show genuine care to all clients, and I'm glad I...

Everything was easier than the last time I bought a home, thank you.

Reply from Heather Roberts

April 18th, 2024 05:48 PM

I'm thrilled to hear that your experience with First Horizon Bank was a smooth and positive one, Kyle. It is always my goal to make the home-buying process as simple as possible for my clients. Thank you for taking the time to leave a 5-star...

From the very beginning Heather and her team was very easy to talk and explained every step, was always available when we had a question or in doubt of something, she was excellent, thank you Heather

Reply from Heather Roberts

June 12th, 2024 01:54 PM

Hi Clementina, hearing such a glowing review truly made my day! I'm thrilled to hear that you found the loan process smooth and that I could assist in making your home buying a breeze. Your kind words mean a lot to me. I always strive to keep...

Easy of contact with staff . Explained answers quickly and concisely.

Reply from Heather Roberts

June 12th, 2024 01:55 PM

Hi Polly, hearing such a glowing review truly made my day! I'm thrilled to hear that you found the loan process smooth and that I could assist in making your home buying a breeze. Your kind words mean a lot to me. I always strive to keep my...

Process was easy and everything went nice and smooth and fast I would definitely use HEATHER ROBERTS, for any other purchase

Reply from Heather Roberts

June 12th, 2024 01:55 PM

Hi Carlos, hearing such a glowing review truly made my day! I'm thrilled to hear that you found the loan process smooth and that I could assist in making your home buying a breeze. Your kind words mean a lot to me. I always strive to keep my...

Heather made the whole process a breeze from start to finish. Her guidance was invaluable, and she was always there to answer my questions. I'm now happily settled into my new home. Highly recommend!

Reply from Owner

January 8th, 2025 04:27 PM

Thank you so much for your kind words, Filip. I'm delighted to hear that you found value in our collaboration at First Horizon Bank. It was a pleasure guiding you through the process and making it as smooth and easy as possible. I'm thrilled...

Heather is super responsive, and that made the whole approval process, which can be sometimes pretty challenging, very easy.

Reply from Heather Roberts

April 18th, 2024 06:06 PM

I'm thrilled to hear that you found the approval process easy with my assistance, Filip. Your words mean a lot to me. At First Horizon Bank, we always aim for efficient and responsive communication with our clients. It's rewarding to know that...

Heather made the whole process a breeze from start to finish. Her guidance was invaluable, and she was always there to answer my questions. I'm now happily settled into my new home. Highly recommend!

Reply from Owner

August 7th, 2025 12:00 AM

Highly recommend Heather and her team! They are wonderful to work with. They have excellent communication and problem solving skills. Definitely would use them again for our mortgage needs.

Reply from Owner

January 8th, 2025 04:27 PM

Thank you so much for your kind words, Annaliese. Our team at First Horizon Bank aims to provide the best service to our customers, and your satisfaction is our top priority. Your positive feedback about our communication and problem-solving...

Heather and her team have excellent communication. Heather and her team made the process as painless as possible. They were always available for questions and great at problem solving.

Reply from Heather Roberts

April 18th, 2024 06:07 PM

Thank you so much for your kind words, Annaliese. I'm delighted to hear that you had such a positive experience interacting with our team. It's always our goal to make the process as smooth as possible for our customers, and I'm glad we were...

311–320 of 521

About

My name is Heather Roberts and I am a Vice President/Mortgage Loan Executive for First Horizon Bank in the Key West area. First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life. Contact me today!

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

Medical Professional Mortgages

Fixed Rate Mortgages

DSCR Loans

Self-Employed Mortgages