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Heather Roberts - Vice President | Mortgage Loan Executive in Key West, FL
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Heather Roberts

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Vice President | Mortgage Loan Executive

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My name is Heather Roberts and I am a Vice President/Mortgage Loan Executive for First Horizon Bank in the Key West area. First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient servi... Show More
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Reviews from Web
  • Encompass
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    Sonja S
    Saint Augustine, FL
    Posted on April 18th, 2024 09:13 PM
    Heather was very responsive and pleasant to work with, the whole process went very smooth, I appreciate all of her hard work and would definitely recommend her to others.
    Reply from Heather Roberts
    April 19th, 2024 12:51 AM
    I am sincerely grateful for your kind review, Sonja! It was a pleasure working with you and I'm glad to hear that you found the process smooth. At First Horizon Bank, we strive to provide the best service possible. Your recommendation means...
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    Jessica M C
    Key West, FL
    Posted on April 18th, 2024 05:28 PM
    She is awesome!!!
    Reply from Heather Roberts
    April 18th, 2024 05:46 PM
    Thank you so much, Jessica, for the outstanding rating and wonderful feedback. It makes me incredibly happy to know that you appreciate the service I provided. Here at First Horizon Bank, we always strive to offer the highest quality of service...
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    Joseph F
    Key West, FL
    Posted on April 11th, 2024 02:14 PM
    As first time home buyers, Heather was there to guide us step by step throughout the process as well as answering any questions we had. Highly recommend.
    Reply from Heather Roberts
    April 18th, 2024 05:46 PM
    I'm truly grateful for your kind words, Joseph. It was my pleasure to help guide you through your first home-buying process. Knowing you felt supported and well-informed is the best feedback I could hope for. If you have any more questions...
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    Christina F
    Posted on April 8th, 2024 10:32 PM
    I am so happy I chose First Horizon Mortgage with Heather Roberts. She and Anisa communicated effectively and supported us as first time buyers. Thank you!!
    Reply from Owner
    January 8th, 2025 04:27 PM
    I'm delighted to hear that you had such a positive experience with us at First Horizon Bank, Christina! As a Mortgage Advisor, it's always incredibly fulfilling to support first time home buyers like yourself. Your kind words mean a lot to...
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    Christina A F
    Key West, FL
    Posted on April 8th, 2024 10:29 PM
    I really appreciated the friendliness and communication from Heather and Anisa. As first time buyers, they supported us throughout the process! Thank you!
    Reply from Heather Roberts
    April 18th, 2024 05:46 PM
    I'm so pleased to hear that you had a positive experience with us at First Horizon Bank. It was truly a pleasure guiding you through your first time buying process. We always strive to provide top-notch service and communication. Your kind...
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    Thomas H
    Key West, FL
    Posted on April 4th, 2024 01:10 PM
    The document signing and upload process was easy. The loan officer promptly responded to inquiries and was delightful to work with.
    Reply from Heather Roberts
    April 18th, 2024 05:47 PM
    Thank you so much for your kind review, Thomas. I'm delighted to hear you found the document signing and upload process easy and efficient. At First Horizon Bank, we're always here to assist and answer any inquiries promptly. It was a pleasure...
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    Ronald B
    Posted on March 20th, 2024 05:57 PM
    Heather Roberts has received a review with 5 star rating from Ronald B
    Reply from Owner
    January 8th, 2025 04:27 PM
    I'm incredibly grateful for your kind words! This feedback is truly rewarding, and I am thrilled toknow that our team's dedication and professionalism have left a positiveimpression on you. At First Horizon Bank, our priority is to provide...
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    Ronald P B
    Key West, FL
    Posted on March 20th, 2024 05:57 PM
    Heather was a delight to work with from the start to the finish. I will certainly refer her to friends.
    Reply from Heather Roberts
    April 18th, 2024 05:47 PM
    Thank you so much for your kind words, Ronald. I'm thrilled to hear that you had a positive experience working with me. Your satisfaction is my utmost priority and I aim to provide the best service to all my clients. Your recommendation means...
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    Adam G
    Posted on March 19th, 2024 05:39 AM
    Heather worked with me throughout my first purchase of a home. The whole process felt like she genuinely cared. Very hard to find with banks nowadays. Samantha of the reviewers as well very kind, understanding, and helpful. Great team.
    Reply from Owner
    January 8th, 2025 04:27 PM
    I am absolutely delighted to hear such positive feedback, Adam. Knowing that I was able to make your first home buying experience enjoyable truly makes my day. It's always been my main aim to show genuine care to all clients, and I'm glad I...
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    Adam G
    Key West, FL
    Posted on March 19th, 2024 05:35 AM
    Heather worked with me throughout the whole process and gave plenty of guidance. Very happy I ended up with first horizon all thanks to Heather and Samantha.
    Reply from Heather Roberts
    April 18th, 2024 05:48 PM
    I'm thrilled to hear your positive feedback, Adam. It was a pleasure working with you throughout the process at First Horizon Bank. Support and guidance are essential elements of what we aim to offer, and I'm glad I, along with Samantha, could...
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    About
    My name is Heather Roberts and I am a Vice President/Mortgage Loan Executive for First Horizon Bank in the Key West area. First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life. Contact me today!
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Mortgage Refinance
    Medical Professional Mortgages
    Fixed Rate Mortgages
    DSCR Loans
    Self-Employed Mortgages
    Specialities
    Adjustable Rate Loans
    Fixed-Rate Mortgage
    First Time Homebuyers
    VA
    FHA
    Conventional
    Florida Bond Loans
    Hometown Heroes
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    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Positions
    • First Horizon Bank - Vice President
      Apr 1st, 2004 - Current
    Memberships
    • Key West Chamber of Commerce
    • Habitat for Humanity Finance Committee
    • Key West Association of Realtors Affiliate
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    Addresses and Serving Areas

    Year Started

    2000

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 472329
    Gallery
    Heather Roberts - Gallery Photo
    Heather Roberts - Gallery Photo
    Heather Roberts - Gallery Photo
    Heather Roberts - Gallery Photo
    Heather Roberts - Gallery Photo
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    +7
    Achievements
    • 2024 Scotsman Guide Top Originator
    • 2023 Scotsman Guide Top Originator
    • 2023 First Horizon President's Circle
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    Hobbies
    • Little League
    • Spending time with friends and family
    • Attending Concerts
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    Disclaimer
    Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.