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Heather Roberts
Vice President | Mortgage Loan Executive

My name is Heather Roberts and I am a Vice President/Mortgage Loan Executive for First Horizon Bank in the Key West area. First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient servi... Show More
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Heather was very responsive and pleasant to work with, the whole process went very smooth, I appreciate all of her hard work and would definitely recommend her to others.
Reply from Heather Roberts
April 19th, 2024 12:51 AM
I am sincerely grateful for your kind review, Sonja! It was a pleasure working with you and I'm glad to hear that you found the process smooth. At First Horizon Bank, we strive to provide the best service possible. Your recommendation means...
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She is awesome!!!
Reply from Heather Roberts
April 18th, 2024 05:46 PM
Thank you so much, Jessica, for the outstanding rating and wonderful feedback. It makes me incredibly happy to know that you appreciate the service I provided. Here at First Horizon Bank, we always strive to offer the highest quality of service...
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As first time home buyers, Heather was there to guide us step by step throughout the process as well as answering any questions we had. Highly recommend.
Reply from Heather Roberts
April 18th, 2024 05:46 PM
I'm truly grateful for your kind words, Joseph. It was my pleasure to help guide you through your first home-buying process. Knowing you felt supported and well-informed is the best feedback I could hope for. If you have any more questions...
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I am so happy I chose First Horizon Mortgage with Heather Roberts. She and Anisa communicated effectively and supported us as first time buyers. Thank you!!
Reply from Owner
January 8th, 2025 04:27 PM
I'm delighted to hear that you had such a positive experience with us at First Horizon Bank, Christina! As a Mortgage Advisor, it's always incredibly fulfilling to support first time home buyers like yourself. Your kind words mean a lot to...
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I really appreciated the friendliness and communication from Heather and Anisa. As first time buyers, they supported us throughout the process! Thank you!
Reply from Heather Roberts
April 18th, 2024 05:46 PM
I'm so pleased to hear that you had a positive experience with us at First Horizon Bank. It was truly a pleasure guiding you through your first time buying process. We always strive to provide top-notch service and communication. Your kind...
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The document signing and upload process was easy. The loan officer promptly responded to inquiries and was delightful to work with.
Reply from Heather Roberts
April 18th, 2024 05:47 PM
Thank you so much for your kind review, Thomas. I'm delighted to hear you found the document signing and upload process easy and efficient. At First Horizon Bank, we're always here to assist and answer any inquiries promptly. It was a pleasure...
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Heather Roberts has received a review with 5 star rating from Ronald B
Reply from Owner
January 8th, 2025 04:27 PM
I'm incredibly grateful for your kind words! This feedback is truly rewarding, and I am thrilled toknow that our team's dedication and professionalism have left a positiveimpression on you. At First Horizon Bank, our priority is to provide...
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Heather was a delight to work with from the start to the finish. I will certainly refer her to friends.
Reply from Heather Roberts
April 18th, 2024 05:47 PM
Thank you so much for your kind words, Ronald. I'm thrilled to hear that you had a positive experience working with me. Your satisfaction is my utmost priority and I aim to provide the best service to all my clients. Your recommendation means...
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Heather worked with me throughout my first purchase of a home. The whole process felt like she genuinely cared. Very hard to find with banks nowadays. Samantha of the reviewers as well very kind, understanding, and helpful. Great team.
Reply from Owner
January 8th, 2025 04:27 PM
I am absolutely delighted to hear such positive feedback, Adam. Knowing that I was able to make your first home buying experience enjoyable truly makes my day. It's always been my main aim to show genuine care to all clients, and I'm glad I...
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Heather worked with me throughout the whole process and gave plenty of guidance. Very happy I ended up with first horizon all thanks to Heather and Samantha.
Reply from Heather Roberts
April 18th, 2024 05:48 PM
I'm thrilled to hear your positive feedback, Adam. It was a pleasure working with you throughout the process at First Horizon Bank. Support and guidance are essential elements of what we aim to offer, and I'm glad I, along with Samantha, could...
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About
My name is Heather Roberts and I am a Vice President/Mortgage Loan Executive for First Horizon Bank in the Key West area. First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life. Contact me today!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Medical Professional Mortgages
Fixed Rate Mortgages
DSCR Loans
Self-Employed Mortgages
Specialities
Adjustable Rate Loans
Fixed-Rate Mortgage
First Time Homebuyers
VA
FHA
Conventional
Florida Bond Loans
Hometown Heroes
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Positions
- First Horizon Bank - Vice PresidentApr 1st, 2004 - Current
Memberships
- Key West Chamber of Commerce
- Habitat for Humanity Finance Committee
- Key West Association of Realtors Affiliate
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 472329
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Achievements
- 2024 Scotsman Guide Top Originator
- 2023 Scotsman Guide Top Originator
- 2023 First Horizon President's Circle
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Hobbies
- Little League
- Spending time with friends and family
- Attending Concerts
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Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.