Heather Roberts's Cover Image
Heather Roberts - Vice President | Mortgage Loan Executive in Key West, FL
Top 5%

Heather Roberts

ClaimedPro

Vice President | Mortgage Loan Executive

Company Logo
My name is Heather Roberts and I am a Vice President/Mortgage Loan Executive for First Horizon Bank in the Key West area. First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient servi... Show More
Company Logo
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
99%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
    D
    Dwayne M B
    Key West, FL
    Posted on January 19th, 2024 12:20 AM
    Personal attention by Heather and Sam to ensure everything remained on schedule.
    Reply from Heather Roberts
    April 18th, 2024 06:07 PM
    I'm sincerely delighted to hear that you appreciated the personal attention and prompt service. It's always our priority to keep everything on schedule and ensure a smooth process for our valued clients like you, Dwayne. Your high rating means...
    read more
  • google
    A
    Annaliese F
    Posted on January 19th, 2024 12:00 AM
    Highly recommend Heather and her team! They are wonderful to work with. They have excellent communication and problem solving skills. Definitely would use them again for our mortgage needs.
    Reply from Owner
    August 7th, 2025 12:00 AM
    Thank you so much for your kind words, Annaliese. Our team at First Horizon Bank aims to provide the best service to our customers, and your satisfaction is our top priority. Your positive feedback about our communication and problem-solving...
    read more
  • Encompass
    E
    Eric L H
    Key West, FL
    Posted on January 11th, 2024 01:26 PM
    Heather is what made it great! The process was simple compared to previous mortgage transactions I've done.
    Reply from Heather Roberts
    April 18th, 2024 06:08 PM
    Thank you so much for your kind words and 5-star rating, Eric. I'm thrilled to hear that your mortgage transaction with First Horizon Bank was a smooth and simple process. It was a pleasure working with you and I strive to make every interaction...
    read more
  • google
    S
    Sully P
    Posted on January 8th, 2024 12:00 AM
    Your incredible organization skills made the entire loan process run so smoothly. Thank you for being so WONDERFUL!!!! Thank you for making our home buying such a breeze! From start to finish, you were great at answering our questions and keeping...
    read more
    Reply from Heather Roberts
    September 19th, 2024 03:12 PM
    I'm incredibly grateful for your kind words! This feedback is truly rewarding, and I am thrilled toknow that our team's dedication and professionalism have left a positiveimpression on you. At First Horizon Bank, our priority is to provide...
    read more
  • google
    C
    Chabely R
    Posted on January 8th, 2024 12:00 AM
    Heather went above and beyond to make my experience a very smooth home buying process, she’s very knowledgeable and very professional, I fully recommend her 👏🏼👏🏼 Thank you Heather, I’ve been a homeowner for 4 years already but I’ll be forever...
    read more
    Reply from Heather Roberts
    September 19th, 2024 03:13 PM
    I'm incredibly grateful for your kind words! This feedback is truly rewarding, and I am thrilled toknow that our team's dedication and professionalism have left a positiveimpression on you. At First Horizon Bank, our priority is to provide...
    read more
  • google
    D
    Diego G
    Posted on January 4th, 2024 03:32 PM
    I was referred to Heather through friends who previously used her services and she met/exceeded my expectations. Great communication, pleasant, efficient, knowledgeable and got us to closing on time. Many thanks to Heather and her team!
    Reply from Owner
    January 8th, 2025 04:27 PM
    I'm delighted to hear that you had such a positive experience with our team at First Horizon Bank, Diego. Your kind words truly mean the world to us. It was a pleasure to assist you in reaching your financial goals and ensuring a smooth, timely...
    read more
  • Encompass
    R
    Raquel G
    Key West, FL
    Posted on January 4th, 2024 03:27 PM
    Ms. Roberts kept in constant communication every step of the way, answered all questions pleasantly/timely and got us to closing within our desired dates. We would definitely recommend her to friends!
    Reply from Heather Roberts
    June 12th, 2024 01:56 PM
    I sincerely appreciate your kind words and the time you took to share such a positive experience, Raquel. It was truly a pleasure to work with you, and I'm delighted that I was able to meet your expectations, especially with regard to communication...
    read more
  • Encompass
    K
    Kelly M
    Sugarloaf Key, FL
    Posted on January 4th, 2024 02:37 PM
    I have purchased three homes with Heather and her team are always exceptional!
    Reply from Heather Roberts
    April 18th, 2024 06:09 PM
    I'm absolutely thrilled to hear that you've had such positive experiences with us, Kelly! It's always a pleasure helping you with your home purchases and your trust in our team means the world to us. We look forward to continuing to provide...
    read more
  • Encompass
    N
    Nicholas J M
    Corpus Christi, TX
    Posted on January 4th, 2024 02:22 PM
    Heather and her team are very responsive and extremely knowledgeable. They do an excellent job keeping you informed and answering all of your questions in a professional time and manner.
    Reply from Heather Roberts
    June 12th, 2024 01:57 PM
    I'm incredibly grateful for your kind words, Nicholas! This feedback is truly rewarding and I am thrilled to know that our team's dedication and professionalism have left a positive impression on you. At First Horizon Bank, our priority is...
    read more
  • google
    D
    Diego G
    Posted on January 4th, 2024 12:00 AM
    I was referred to Heather through friends who previously used her services and she met/exceeded my expectations. Great communication, pleasant, efficient, knowledgeable and got us to closing on time. Many thanks to Heather and her team!
    Reply from Owner
    August 7th, 2025 12:00 AM
    I'm delighted to hear that you had such a positive experience with our team at First Horizon Bank, Diego. Your kind words truly mean the world to us. It was a pleasure to assist you in reaching your financial goals and ensuring a smooth, timely...
    read more
  • 321–330 of 521
    About
    My name is Heather Roberts and I am a Vice President/Mortgage Loan Executive for First Horizon Bank in the Key West area. First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life. Contact me today!
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Mortgage Refinance
    Medical Professional Mortgages
    Fixed Rate Mortgages
    DSCR Loans
    Self-Employed Mortgages
    Specialities
    Adjustable Rate Loans
    Fixed-Rate Mortgage
    First Time Homebuyers
    VA
    FHA
    Conventional
    Florida Bond Loans
    Hometown Heroes
    View All
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Positions
    • First Horizon Bank - Vice President
      Apr 1st, 2004 - Current
    Memberships
    • Key West Chamber of Commerce
    • Habitat for Humanity Finance Committee
    • Key West Association of Realtors Affiliate
    • View All
    Addresses and Serving Areas

    Year Started

    2000

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 472329
    Gallery
    Heather Roberts - Gallery Photo
    Heather Roberts - Gallery Photo
    Heather Roberts - Gallery Photo
    Heather Roberts - Gallery Photo
    Heather Roberts - Gallery Photo
    View all
    +7
    Achievements
    • 2024 Scotsman Guide Top Originator
    • 2023 Scotsman Guide Top Originator
    • 2023 First Horizon President's Circle
    • View All
    Hobbies
    • Little League
    • Spending time with friends and family
    • Attending Concerts
    • View All
    Disclaimer
    Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.