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Heather Roberts - Vice President | Mortgage Loan Executive in Key West, FL
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Heather Roberts

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Vice President | Mortgage Loan Executive

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My name is Heather Roberts and I am a Vice President/Mortgage Loan Executive for First Horizon Bank in the Key West area. First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient servi... Show More
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Reviews from Web
  • Encompass
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    Carol S
    Key West, FL
    Posted on January 24th, 2025 04:20 PM
    This entire process was made so easy and was an absolute pleasure! I can’t say enough about how amazing the service we received was and want to thank everyone who helped us make this possibl!
    Reply from Heather Roberts
    January 26th, 2025 02:43 AM
    Hello Carol, I'm thrilled to hear about your positive experience with us at First Horizon Bank! It's always our aim to make the process as smooth and easy as possible for our valued customers like you. Your kind words are greatly appreciated...
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    Sally C
    Big Pine Key, FL
    Posted on January 24th, 2025 03:04 PM
    The people-- Heather and Anesia's Accessibility and willingness to anwer any questions and as the unexpected popped up to work with us to find the creative solution AND to keep the process moving and let nothing linger.
    Reply from Heather Roberts
    January 26th, 2025 02:43 AM
    Hi Sally, I'm so thrilled to hear that you had such a positive experience with us at First Horizon Bank! Anisa and I always strive to provide our customers with clear communication and effective solutions. Your feedback is greatly appreciated...
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    James D H
    Stuart, FL
    Posted on January 10th, 2025 06:00 PM
    Heather is great! Very personable and professional! The rest of the team was excellent. Thanks again
    Reply from Heather Roberts
    January 16th, 2025 03:34 AM
    Glad to hear you had a positive experience, James! Your kind words mean a lot - it's always my goal to provide top-notch service. It's great to know I hit the mark with you. The team at First Horizon Bank is thrilled to hear such good feedback....
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    Carli P M
    Key West, FL
    Posted on January 9th, 2025 06:06 PM
    HEATHER!! You are a goddess and I cant thank you enough for all you have done to help me throughout this process!
    Reply from Heather Roberts
    January 16th, 2025 03:34 AM
    I'm absolutely delighted to hear that you had a positive experience with me at First Horizon Bank, Carli! It was genuinely a pleasure to assist you throughout the process. Feedback like yours makes my day and motivates me to continue making...
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    Paula S
    Posted on January 8th, 2025 01:49 AM
    Heather Roberts is the best! She honestly tries to help people when it comes to first time home owners. She gives advice on how to increase your credit score and even tipped me off on upcoming affordable housing which I am currently under contract!...
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    Reply from Owner
    January 8th, 2025 01:57 PM
    Thank you for reaching out to us! We are so glad to hear of your experience. Please don't hesitate to reach out to us if you have questions or concerns. ^Diana
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    Karl M S
    Key West, FL
    Posted on January 1st, 2025 01:52 PM
    The ease of submitting documentation and follow-up from Heather and her team made this a truly easy process.
    Reply from Heather Roberts
    January 16th, 2025 03:35 AM
    I'm thrilled to hear you had such a positive experience, Karl! My team and I at First Horizon Bank strive to make the process as seamless as possible and I'm glad to know we achieved this during your time with us. Your feedback means a lot....
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    Alexia D
    Key West, FL
    Posted on December 31st, 2024 04:26 PM
    Heather was amazing! She made this process very smooth and I am forever grateful for her help!
    Reply from Heather Roberts
    January 16th, 2025 03:35 AM
    I'm so pleased to hear that you had a great experience, Alexia! It was my pleasure to assist you and I'm glad to know that I was able to make the process smooth for you. Your kind words are greatly appreciated, and I look forward to continuing...
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    David G
    Posted on December 19th, 2024 01:43 PM
    Heather Roberts has received a review with 5 star rating from David G
    Reply from Owner
    January 16th, 2025 03:35 AM
    I'm extremely pleased to hear that you had a positive experience with me at First Horizon Bank, David. Your 5-star feedback means a lot to me. I strive to provide the best service and your comments reassure me that we're on the right track....
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    David G G
    Key West, FL
    Posted on December 19th, 2024 01:43 PM
    Heather made everything easy for us and was super helpful throughout the process
    Reply from Heather Roberts
    December 19th, 2024 03:02 PM
    I'm thrilled to hear that you found the process easy and helpful, David. It was my pleasure to assist you and I'm always here should you need anything else. Your positive feedback means the world to me and to the entire team at First Horizon...
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    Mandy J F
    Key West, FL
    Posted on December 17th, 2024 08:58 PM
    thank you very much for helping me to get this home
    Reply from Heather Roberts
    December 19th, 2024 03:02 PM
    Hi Mandy, it was truly my pleasure to assist you. I'm delighted to hear you're happy with your experience at First Horizon Bank. It's always a joy to help someone find their perfect home. Should you ever need future assistance, don't hesitate...
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    About
    My name is Heather Roberts and I am a Vice President/Mortgage Loan Executive for First Horizon Bank in the Key West area. First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life. Contact me today!
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Mortgage Refinance
    Medical Professional Mortgages
    Fixed Rate Mortgages
    DSCR Loans
    Self-Employed Mortgages
    Specialities
    Adjustable Rate Loans
    Fixed-Rate Mortgage
    First Time Homebuyers
    VA
    FHA
    Conventional
    Florida Bond Loans
    Hometown Heroes
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    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Positions
    • First Horizon Bank - Vice President
      Apr 1st, 2004 - Current
    Memberships
    • Key West Chamber of Commerce
    • Habitat for Humanity Finance Committee
    • Key West Association of Realtors Affiliate
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    Addresses and Serving Areas

    Year Started

    2000

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 472329
    Gallery
    Heather Roberts - Gallery Photo
    Heather Roberts - Gallery Photo
    Heather Roberts - Gallery Photo
    Heather Roberts - Gallery Photo
    Heather Roberts - Gallery Photo
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    +7
    Achievements
    • 2024 Scotsman Guide Top Originator
    • 2023 Scotsman Guide Top Originator
    • 2023 First Horizon President's Circle
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    Hobbies
    • Little League
    • Spending time with friends and family
    • Attending Concerts
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    Disclaimer
    Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.