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Heather Roberts

Name: First Horizon Bank
Address: 3618 Roosevelt Blvd, Key West, Florida, 33040
Telephone: +1-305-879-1092
Rating: 4.98

Vice President | Mortgage Loan Executive

First Horizon Bank - Key West, FL

4.98

(521)

Mortgage

Mortgage Loan Officer

Contact Info

(305) 296-0016

Key West, FL

https://www.firsthorizon.com/mortgage/Heather-Roberts

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4.98

(521)

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We recently closed on our first home, and we couldn't have done it without Heather. From start to finish, she was beyond helpful, guiding us through every step of the process with invaluable advice and incredible patience. It's clear that she...

Reply from Heather Roberts

December 10th, 2024 03:16 PM

Hi Lauren, I cannot express how happy I am to hear your positive feedback. It was truly a pleasure helping you throughout the home buying journey. I'm thrilled to hear that you felt supported each step of the way and that you appreciated the...

True Expert in her Field!!!!!

Reply from Heather Roberts

December 10th, 2024 03:17 PM

I'm truly humbled by your review, Jay! It's always a pleasure to provide the best service possible. I'm thrilled to hear that you had a positive experience with us at First Horizon Bank. Your satisfaction is the utmost importance to me. Thank...

Her ease in explaining the process and our options.

Reply from Heather Roberts

December 10th, 2024 03:17 PM

I'm glad to hear that you found the process and your options easy to understand, Debra. Clear communication is a priority for me and it's wonderful to know that it made a positive impact on your experience. I'm here for you whenever you have...

Heather Roberts has received a review with 5 star rating from Jeff B

Reply from Owner

January 8th, 2025 04:27 PM

So happy to hear your positive feedback, Jeff! I'm delighted you had a 5-star experience with me at First Horizon Bank. Your satisfaction is my top priority. If there's anything else you need in the future, don't hesitate to reach out. Have...

Heather and Anissa were great. Excellent communication throughout the process.

Reply from Heather Roberts

November 6th, 2024 01:11 AM

Thank you so much for the stellar rating and positive feedback, Jeffrey! I'm thrilled to hear that you had a great experience with Anissa and me. Your comments about our communication skills are much appreciated. We always aim to keep our clients...

Very easy to work with and the process was very smooth

Reply from Owner

October 28th, 2024 08:28 PM

Angie, Thank you for reaching out to us and sharing this! We appreciate your support. ^Henley

Very easy and smooth! I like the upload process!

Reply from Heather Roberts

November 6th, 2024 01:12 AM

I'm overjoyed to hear that you found our process smooth and easy, Angela! Your satisfaction is our top priority at First Horizon Bank. Thank you for the wonderful 5-star review. We're always here to ensure your banking experience is positive....

Heather is the best!

Reply from Heather Roberts

October 26th, 2024 02:16 AM

I appreciate the glowing review, Michael! It's always rewarding to hear that my efforts are making a positive impact. I strive to provide the best service to all our customers at First Horizon Bank. Thank you again for your feedback and the...

This was the easiest real estate transaction.I've done so far

Reply from Heather Roberts

October 26th, 2024 02:16 AM

I'm so pleased to hear you found the real estate transaction with First Horizon Bank straightforward and easy, Eric. It was a pleasure working with you and I'm here should you need any further assistance. Thank you for the wonderful 5-star...

Heather and her team made this process effortless and supportive. No matter our question, it was answered promptly. We would definitely recommend future clients.

Reply from Heather Roberts

October 26th, 2024 02:16 AM

I'm so glad to hear that you had a positive experience, David. It's always my goal to make the process as smooth and supportive as possible for my clients at First Horizon Bank. I'm thrilled that you felt your questions were promptly answered....

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About

My name is Heather Roberts and I am a Vice President/Mortgage Loan Executive for First Horizon Bank in the Key West area. First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life. Contact me today!

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

Medical Professional Mortgages

Fixed Rate Mortgages

DSCR Loans

Self-Employed Mortgages