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Heather Roberts
Vice President | Mortgage Loan Executive

My name is Heather Roberts and I am a Vice President/Mortgage Loan Executive for First Horizon Bank in the Key West area. First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient servi... Show More
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It was a pleasure working wolith aheathed and the First Horizon team
Reply from Heather Roberts
May 20th, 2025 06:41 PM
I'm delighted to hear that you had a positive experience working with me and the First Horizon Bank team. It was a pleasure assisting you. Thank you for your kind words.
Heather was always available . She also helped us " emotionally" through the stress ! LOL
Reply from Heather Roberts
May 20th, 2025 06:42 PM
I'm glad I could be there for you throughout the process. It was a pleasure assisting you, and I'm happy I could help ease any stress along the way.
The kindness and professionalism of Heather and her team is unsurpassed. If you want to buy a home and want someone who will get the job done well, quickly and treat you with respect go with Heather Roberts at First Horizon!
Reply from Owner
May 20th, 2025 06:42 PM
I'm thrilled to hear that you had such a positive experience with our team at First Horizon Bank. It was a pleasure assisting you in your home-buying journey. Thank you for your kind words and recommendation.
The kindness and professionalism was amazing. I bought a home in another state and all the parties involved (listing agent, my agent and attorney) were also impressed with Heather and her team.
Reply from Heather Roberts
May 20th, 2025 06:42 PM
I'm thrilled to hear that you found the experience both kind and professional. It was a pleasure assisting you with your home purchase, and I'm glad to hear that others involved were also impressed. Thank you for your great feedback.
I was promised a better experience than going through a “big box company” and was excited the First Horizon has multiple locations locally. We closed on our home in April and I’ve already received notice that First Horizon has sold our mortgage...
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THE BEST loan officer in Key West! My fiancé and I were first time home buyers when Heather helped us in purchasing our first home! Not only was Heather super helpful throughout the entire purchasing process, but she was so reassuring and quick...
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Reply from Owner
May 6th, 2025 09:48 PM
Hi Caitlyn, Thank you for taking the time our to share this experience with us. We are glad to hear that Heather was able to assist you with your banking needs. We appreciate your sentiments and will pass along the information with that financial...
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Heather and her team were professional, responsive and quick to help us with any questions or concerns we had! As first time homebuyers, they made the process a little less stressful with the ease of their communication and services!
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Reply from Heather Roberts
May 20th, 2025 06:43 PM
I'm thrilled to hear that our team's professionalism and responsiveness made your first homebuying experience smoother. It was a pleasure assisting you, and I appreciate your kind words about our communication and services. Thank you for choosing...
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If you want a personalized experience with a lender that is knowledgeable about the Key West real estate market go see Heather Roberts at first Horizon Bank. Knowing that my options were limited in this market, she even went as far as sending...
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Super smooth easy process
Reply from Heather Roberts
May 20th, 2025 06:44 PM
I'm thrilled to hear that the process was super smooth and easy for you. It was a pleasure assisting you, and I appreciate your feedback.
The incredible people working together and with me! It was truly a pleasure!
Reply from Heather Roberts
May 20th, 2025 06:44 PM
I'm thrilled to hear that you had a positive experience with us at First Horizon Bank. It was a pleasure working with you, and your feedback is greatly appreciated.
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About
My name is Heather Roberts and I am a Vice President/Mortgage Loan Executive for First Horizon Bank in the Key West area. First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life. Contact me today!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Medical Professional Mortgages
Fixed Rate Mortgages
DSCR Loans
Self-Employed Mortgages
Specialities
Adjustable Rate Loans
Fixed-Rate Mortgage
First Time Homebuyers
VA
FHA
Conventional
Florida Bond Loans
Hometown Heroes
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Positions
- First Horizon Bank - Vice PresidentApr 1st, 2004 - Current
Memberships
- Key West Chamber of Commerce
- Habitat for Humanity Finance Committee
- Key West Association of Realtors Affiliate
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 472329
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Achievements
- 2024 Scotsman Guide Top Originator
- 2023 Scotsman Guide Top Originator
- 2023 First Horizon President's Circle
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Hobbies
- Little League
- Spending time with friends and family
- Attending Concerts
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Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.