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Heather Roberts

Name: First Horizon Bank
Address: 3618 Roosevelt Blvd, Key West, Florida, 33040
Telephone: +1-305-879-1092
Rating: 4.98

Vice President | Mortgage Loan Executive

First Horizon Bank - Key West, FL

4.98

(521)

Mortgage

Mortgage Loan Officer

Contact Info

(305) 296-0016

Key West, FL

https://www.firsthorizon.com/mortgage/Heather-Roberts

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4.98

(521)

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Even though I felt overwhelmed the team made it seem like this was any other day and allowed me to trust the process.

Reply from Heather Roberts

May 20th, 2025 06:45 PM

I'm glad to hear that we were able to make the process feel manageable for you. It was a pleasure assisting you, and I appreciate your trust in us at First Horizon Bank.

Heather and her team went above and beyond even alerting me to the perfect Home that became available , that I could afford and met all of my priorities in living here in Key West. It ultimately was the home I closed on yesterday. The service...

Reply from Heather Roberts

April 16th, 2025 02:21 PM

I'm thrilled to hear that you had such a positive experience with our team and that we could assist you in finding your perfect home in Key West. It was a pleasure to work with you, and I appreciate your kind words and recommendations. Congratulations...

Very responsive and efficient process.

Reply from Heather Roberts

April 16th, 2025 01:30 PM

I'm glad to hear that you found the process responsive and efficient. It was a pleasure assisting you, and I appreciate your feedback.

.... ... ..

Reply from Heather Roberts

April 16th, 2025 01:30 PM

We appreciate your feedback. If there's anything specific we can assist with, please let us know.

Heather Roberts has received a review with 5 star rating from Meghan M

Reply from Owner

April 8th, 2025 12:31 PM

Meghan Mullen, we are so happy to hear of your experience! We value your feedback and make it our goal to deliver the best customer service possible. Please don't hesitate to reach out to us by calling us at ~~************~~ (Monday-Friday 8am...

Heather went above and beyond with every little question I had. I would highly recommend any buyer in the Key West market to untilize her and her team. The attention to detail and prompt response was key.

Reply from Heather Roberts

April 10th, 2025 01:06 AM

I'm thrilled to hear that you had such a positive experience, Meghan. It was a pleasure to assist you, and I appreciate your recommendation. If you have any more questions or need further assistance, please don't hesitate to reach out.

Heather and Sam were awesome Answered every question and were patient with us along the way. Made buying our home as painless as possibl.

Reply from Heather Roberts

April 10th, 2025 01:07 AM

I'm thrilled to hear that you found the home-buying process smooth and that Sam and I could answer all your questions. It was a pleasure assisting you, and we appreciate your positive feedback.

Heather was exceptional during our refinance. She let me know what was going on throughout the process and made it alot easier than previous refinances I have been through. I highly recommend her if you are looking for a mortgage or a refinance....

Reply from Heather Roberts

April 10th, 2025 01:07 AM

I'm thrilled to hear that your refinance experience was smooth and that I could keep you informed throughout the process. Thank you for your kind words and recommendation. It was a pleasure assisting you with your refinance at First Horizon...

Heather explained everything & made the whole process easy

Reply from Heather Roberts

April 10th, 2025 01:07 AM

I'm thrilled to hear that I could make the process easy for you and that my explanations were helpful. Thank you for your positive feedback!

Very easy process!

Reply from Heather Roberts

April 10th, 2025 01:08 AM

I'm glad to hear that you found the process very easy, Jeff. It was a pleasure assisting you, and I appreciate your feedback.

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About

My name is Heather Roberts and I am a Vice President/Mortgage Loan Executive for First Horizon Bank in the Key West area. First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life. Contact me today!

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

Medical Professional Mortgages

Fixed Rate Mortgages

DSCR Loans

Self-Employed Mortgages