Heather Castaneda NMLS # 2163208
Mortgage Loan Originator
As an industry-leading reverse mortgage lender, we bring a proven track record of never taking our customer’s trust for granted. With our recent acquisition of certain assets of American Advisors Group (AAG), we brought the industry’s top r... Show More
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9:30 AM to 5:30 PM
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closed
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closed
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We had two levels of experience. The first level was disappointing early in the application process but turned around on a second application as the underwriters evaluated information logically taking into consideration our financial history...
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Reply from Heather Castaneda NMLS # 2163208
April 23rd, 2025 04:37 PM
David, I am so happy you stuck with the process. It really paid off in the end. It was great to work with you. I know you and Odalis can breathe more easy now that the loan is complete and you are in a better position financially. Best wishes...
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Heather Castenada.
Reply from Heather Castaneda NMLS # 2163208
April 21st, 2025 02:17 PM
Hi Mark. Congratulations on completing your loan! Best wishes to you and Katchen. Thank you!
Heather was always avail. If I had
Reply from Heather Castaneda NMLS # 2163208
April 17th, 2025 02:17 PM
Karen, it was a pleasure to work with you. I'm glad I could be of assistance throughout your loan process. It's important to me that I answer all of your questions, so you feel comfortable with the process.
Heather was very patient and professional and easy to talk too answering all of my questions and concerns.
Reply from Heather Castaneda NMLS # 2163208
April 4th, 2025 07:09 PM
Thank you for your kind words and for choosing Finance of America - Reverse Mortgage. I'm happy to have had the opportunity to assist you and address all your questions and concerns. I know you felt more confident in your decision once you...
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Heather Castenada who was always available from beginning to end and then followed up to make sure all was good.
Reply from Heather Castaneda NMLS # 2163208
March 28th, 2025 05:22 PM
Alan, thank you for your comments! I am so happy Finance of America was able to complete your HS2 loan. It was a pleasure to work with you and Nancy. If you have any questions or need assistance, please reach out. Best wishes to you both!
Very impressed with Heather Castaneda and Sabrina Gonzales. They were extremely professional, knowledgeable and responsive.
Reply from Heather Castaneda NMLS # 2163208
March 26th, 2025 07:52 PM
Thank you Kit for your kind words. It was a pleasure to work with you too! I wish you and John well. If you have questions, please don't hesitate to reach out to me.
Communication
Reply from Heather Castaneda
March 11th, 2025 02:28 AM
Warren, thank you so much for your feedback and for taking the time to leave a review. I'm glad to hear that you found the communication aspect of the service valuable. It's really important to me that all my clients feel informed and supported...
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I personally would not have continued with this reverse mortgage if not for Heather. She couldn't have been more helpful or pleasant. But your process is absolutely gruesome. It wasn't as hard to actually purchase our home or take as long....
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Reply from Heather Castaneda
February 26th, 2025 02:18 PM
Thank you for your honest feedback, Wanda. I'm truly glad to hear that I could assist you through the challenging process, though I completely understand your frustrations with the delays and requests. Your experience is important to me, and...
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Heather was really great, but everything at FOA was extremely slow and Heather was constantly calling to find out what was causing the hold up. I thought that they made it extremley difficut at FOA, especially the trust and the two appraisals....
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Heather was very detailed and provided all the information we needed. Always on top of the process and ready to answer our questions.
Reply from Heather Castaneda
February 25th, 2025 04:47 PM
Rodger, Congratulations on finalizing your reverse mortgage! It was a pleasure to work with you! You always responded so quickly to requests for information. It helped make the process go quicker. If you have any questions, please feel free...
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About
As an industry-leading reverse mortgage lender, we bring a proven track record of never taking our customer’s trust for granted. With our recent acquisition of certain assets of American Advisors Group (AAG), we brought the industry’s top retail and wholesale platforms under one roof, firmly establishing Finance of America as the undisputed industry leader.
Products & Services
Mortgage Loan Officer
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Loan Professional
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Positions
- Finance of America - Reverse Mortgage ProfessionalSep 7th, 2021 - Current
Year Started
2021
Time Zone
Eastern Standard Time (EST)
Licenses
- AZ,CA,CO,FL,HI,MA,NM,TX,VA,WA
- NMLS # 2163208
Disclaimer
These materials are not from HUD or FHA and were not approved by HUD or a
government agency.
Finance of America Reverse LLC is Licensed Mortgage Banker in the State of New
York, but this site is not authorized by the New York State Department of Financial
Services. No mortgage solicitation activity or loan applications for properties located in
the State of New York can be facilitated through this site
Finance of America is a division of Finance of America Reverse LLC which is licensed
nationwide | Equal Housing Opportunity | NMLS ID # 2285 (www.nmlsconsumeraccess.org) | 8023 East 63rd Place, Suite 700 | Tulsa, OK 74133
|AZ Mortgage Banker License #0921300 | Licensed by the Department of Business
Financial Protection and Innovation under the California Residential Mortgage Lending
Act | Georgia Residential Mortgage Licensee #23647 | Kansas Licensed Mortgage
Company | Massachusetts Lender/Broker License MC2285: Finance of America
Reverse LLC | Licensed by the N.J. Department of Banking and Insurance | Licensed
Mortgage Banker -- NYS Department of Financial Services| Rhode Island Licensed
Lender | Not all products and options are available in all states | Terms subject to
change without notice | For licensing information go to: www.nmlsconsumeraccess.org
The company does not do business as Finance of America in CA, NM, NY, and OK.