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Guild Mortgage - Heather Case
Loan Officer | NMLS# 1452909
Welcome to Guild Mortgage Company. With access to a wide variety of home loan products, we'll be able to help you find the mortgage that best fits your dreams and budget. We will work with you every step of the way to ensure a smooth and ti... Show More
Location & Business Hours
Business Hours
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8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
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Reviews from Web
Heather and her team were all outstanding! Super informative through every step of the home buying process. I will use guild again in the future. Great experience!
Reply from Heather Case
August 6th, 2026 03:23 PM
Emily, we loved working with you! Buying a home comes with a lot to learn, so we’re glad you always felt informed and supported. We’ll be here whenever the next move comes along!
Heather and her team were fantastic to work with from start to finish. They were responsive, professional, and always provided quick, accurate updates. Whenever there was even a minor change to the loan or the process, they made sure to keep...
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Reply from Guild Mortgage - Heather Case
July 29th, 2026 03:33 PM
Kari, we’re so glad you had such a positive experience with us. No one should have to wonder what’s happening with their loan, so we always try to stay one step ahead and keep you in the loop. We loved working with you and really appreciate...
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Heather and her team surpassed all expectations. I’ve bought and sold many homes and this was one of the best experiences yet. Efficient, great communication, and kept me abreast of all updates and needs. Loan was ready to close early, no stress...
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Reply from Guild Mortgage - Heather Case
July 29th, 2026 03:32 PM
This made our day, Bill! Coming from someone who has been through the process many times, that is a pretty strong compliment. We’re glad we could keep things organized, stay ahead of schedule and make this one feel easy. We’d be happy to help...
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Heather and the entire Case team were amazing! They navigated tough situations, helped our family jump through a lot of hoops, and got our Son and Daughter in law into their first home. We are so grateful.
Reply from Owner
August 25th, 2026 05:41 PM
Carrie, this one was extra special for us. Helping your son and daughter-in-law buy their first home was such a privilege, and we’re grateful you trusted us with your own family!
Heather and the whole team went above and beyond to help our family get into this home. We are beyond grateful to her and the whole Case team.
Reply from Guild Mortgage - Heather Case
July 29th, 2026 03:32 PM
We loved getting to help your son buy his first home, Carrie! Being trusted with your own family is one of the biggest compliments you can give us. We’re so happy for all of you and grateful we got to be part of such a special milestone.
Because Chris and Chelsey were awesome to work with and could handle my panic attacks! Thanks you guys!
Reply from Guild Mortgage - Heather Case
July 14th, 2026 07:38 PM
Thank you, Shawna! We loved working with you, panic attacks and all. Home financing can get stressful fast, so we’re glad we could help you through the moments that felt a little extra spicy. We appreciate you trusting us with your refinance!...
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I have used Guild and Heather Case for several transactions. I keep going back due the their process, friendliness, and helpfulness. It’s a very efficient and straightforward process. Provide what they ask, then they do the rest. My loan was...
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Reply from Owner
August 25th, 2026 05:43 PM
Bill, we’ve really appreciated getting to work with you over the years. Repeat clients are one of the best compliments we can get, and we’re glad we’ve continued to earn your trust. We’ll keep trying to make it as simple as possible: you send...
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It was straightforward, everything was explained well. A very efficient process. Heather and Chelsey were always friendly and helpful
Reply from Guild Mortgage - Heather Case
July 14th, 2026 07:36 PM
Thank you, Bill! We really enjoyed working with you. Our goal is always to make the process feel as easy and approachable as possible, so we’re glad you felt well taken care of. We appreciate you trusting us!
Chris Richey is really experienced. He's a very personable guy who we always enjoy working with. He does a great job and communication is consistent throughout the team.
Reply from Guild Mortgage - Heather Case
July 14th, 2026 07:32 PM
Thank you, Patie! We always enjoy working with you too. It makes the process a lot more fun, and a lot less chaotic, when we get to partner with great agents. We appreciate your trust and always look forward to the next one.
Appreciate your professionalism and excellent communication.
Reply from Guild Mortgage - Heather Case
July 14th, 2026 07:31 PM
Thank you! We really appreciate that. It was great working with you on this one!
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About
Welcome to Guild Mortgage Company. With access to a wide variety of home loan products, we'll be able to help you find the mortgage that best fits your dreams and budget. We will work with you every step of the way to ensure a smooth and timely closing process.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
Manufactured Homes
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Memberships
- Rogue Valley Association of Realtors
- Medford Chamber of Commerce
- Southern Oregon Emerging Leaders
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Time Zone
Pacific Standard Time (PST)
Awards
Guild Mortgage Pre...
Disclaimer
I am authorized to do business in the states of Arizona, California, Idaho, Oregon and Washington. AZ BK#0018883; AZ BKBR# BK-BR-20; AZ LO Lic.# LO-201579; Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act; OR ML-176; NMLS ID: 1452909; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.