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Guild Mortgage - Heather Case
Loan Officer | NMLS# 1452909
Welcome to Guild Mortgage Company. With access to a wide variety of home loan products, we'll be able to help you find the mortgage that best fits your dreams and budget. We will work with you every step of the way to ensure a smooth and ti... Show More
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Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Got it done
Reply from Guild Mortgage - Heather Case
September 15th, 2026 09:00 PM
We’ll take it! Sometimes “got it done” is about the best summary of a transaction there is. We enjoyed working with you and are looking forward to the next one!
🔥I don't need to hunt you down your Team is always proactive and provide updates often. I Love That!!! Knowing that a buyer is preapproved with Team Case Iam at Peace ✌️ 💝
Reply from Guild Mortgage - Heather Case
September 14th, 2026 03:31 PM
Crystal, we’ve worked together long enough that it really does feel like a partnership, and that means a lot to us. You trust us with people who matter to you, and we never take that lightly. We love working with you!!
Everything was super easy and quick. Chris patiently ran scenarios for me a few times over the last couple years until we had a plan that worked for my goals. He gave good advice and then the whole team made the process very .
Reply from Guild Mortgage - Heather Case
September 10th, 2026 03:30 PM
We really appreciate you continuing to trust us over the years. It’s always rewarding when a client relationship lasts beyond one transaction, and I’m glad we could stay connected, keep working through the options and eventually land on a plan...
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I have never had buyers told to put in additional money into escrow when they were signing their docs. Very poor communication not okay at all
Reply from Guild Mortgage - Heather Case
September 10th, 2026 03:29 PM
Shaune, you’re right. This should have been communicated before signing. Having an additional amount due come up at that point should not have been a surprise, and we understand why that was frustrating. We appreciate the feedback and are taking...
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You guys are the best and always go to bat for myself and my clients
Reply from Guild Mortgage - Heather Case
September 9th, 2026 03:37 PM
Ryan, we always love working with you, whether it’s for one of your clients or for you personally. We really appreciate the trust you’ve put in us over the years and are glad we got to help on this one too!
It was nice. Working with all the team. They were always answered me all my questions.
Reply from Guild Mortgage - Heather Case
September 9th, 2026 03:36 PM
Ana, we loved getting to help you through your first home purchase! There are a lot of questions the first time around, so we’re glad you always felt comfortable reaching out. We’re so happy for you!
Everything was so easy and quick. Thank you!!!
Reply from Guild Mortgage - Heather Case
September 8th, 2026 11:35 PM
Shelle, that’s exactly what we like to hear! We’re glad we could keep things simple and move quickly for you. Thanks for trusting us with your home loan!
Team Case at Guild Mortgage always goes above and beyond for my clients - especially when the going gets tough! There is no situation, big or small, that they can't or won't jump in and see it through to the end.
Reply from Guild Mortgage - Heather Case
September 8th, 2026 07:54 PM
We always love working with you, Cindy! The easy ones are nice, but honestly, it’s the weird and complicated ones that keep us sharp. 😂 We really appreciate the trust you put in us with your clients and are always happy to jump in when things...
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Heather made our home loan process smooth and stress-free. She was responsive, knowledgeable, and walked us through every step clearly. We never felt confused or left in the dark. Highly recommend her if you're looking for someone who truly...
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Reply from Guild Mortgage - Heather Case
September 8th, 2026 11:35 PM
Matthew, I’m so glad you felt comfortable and informed throughout the process. There are enough moving pieces in a home loan without wondering what’s going on, so I always want you to know what to expect and feel good about the decisions along...
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I can’t say enough great things about Heather Case and her team at Guild Mortgage! I’ve personally had such a great experience working with Heather. She’s incredibly knowledgeable, responsive, and always willing to take the time to answer questions...
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Reply from Owner
September 8th, 2026 07:56 PM
Tiffany, three loans together is pretty awesome. I’m so grateful you continue to trust me and the team, and I’ve genuinely loved getting to work with you over the years. Knowing you feel comfortable asking questions, talking through the details...
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About
Welcome to Guild Mortgage Company. With access to a wide variety of home loan products, we'll be able to help you find the mortgage that best fits your dreams and budget. We will work with you every step of the way to ensure a smooth and timely closing process.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
Manufactured Homes
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Memberships
- Rogue Valley Association of Realtors
- Medford Chamber of Commerce
- Southern Oregon Emerging Leaders
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Time Zone
Pacific Standard Time (PST)
Awards
Guild Mortgage Pre...
Disclaimer
I am authorized to do business in the states of Arizona, California, Idaho, Oregon and Washington. AZ BK#0018883; AZ BKBR# BK-BR-20; AZ LO Lic.# LO-201579; Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act; OR ML-176; NMLS ID: 1452909; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.