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Guild Mortgage - Heather Case
Loan Officer | NMLS# 1452909
Welcome to Guild Mortgage Company. With access to a wide variety of home loan products, we'll be able to help you find the mortgage that best fits your dreams and budget. We will work with you every step of the way to ensure a smooth and ti... Show More
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Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Reviews from Web
I can’t say enough great things about Heather Case and her team at Guild Mortgage! I’ve personally had such a great experience working with Heather. She’s incredibly knowledgeable, responsive, and always willing to take the time to answer questions...
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Reply from Guild Mortgage - Heather Case
September 8th, 2026 07:57 PM
Tiffany, we always love getting to work with you again! The fact that you keep coming back and trust us enough to recommend us to others is about the best compliment we could ask for. We appreciate you and are always happy to help with whatever...
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Guild Mortgage - Heather Case has received a review with 5 star rating from Stephanie B
Reply from Owner
September 8th, 2026 07:54 PM
We’ll happily take the five stars, Stephanie! We appreciate you choosing us and are glad we got the chance to work with you. 😊
2025 & 2026 have been quite the ride! 🏡✨ After what feels like a LONG journey, we have FINALLY completed the process of purchasing our house! 🔑❤️I owe a huge thank you to the incredible teams at Guild Mortgage, First American Title, and Cindy...
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Reply from Guild Mortgage - Heather Case
September 1st, 2026 08:15 PM
Okay Stephanie, this one made us laugh! You definitely earned those keys though! Buying your first home is a huge milestone, and we’re so happy we got to be part of it with you.And yes, welcome to homeownership, where the memories are priceless...
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great experience!
Reply from Guild Mortgage - Heather Case
August 31st, 2026 08:40 PM
We enjoyed working with you too, Connie! Nothing like a nice, leisurely two-week closing to get acquainted haha. We’re glad we could make it happen for Tobie, and we’d be happy to work together again anytime!
thank you for a great home buying experience . no stress and fast! You are all awesome .
Reply from Guild Mortgage - Heather Case
August 25th, 2026 05:37 PM
Tobie, we’re so glad we could help make your relocation a little easier! Moving is already enough of an adventure without the mortgage adding extra stress. We loved working with you and hope you’re getting settled into your new home!
Heather was very helpful and always answered my questions promptly, even on weekends!
Reply from Owner
August 25th, 2026 05:38 PM
Buying your first home comes with plenty of questions, so we’re glad you felt comfortable reaching out whenever something came up. We loved being part of your first home purchase and are excited for you! Congratulations Kim!
Heather was very helpful and always answered my questions promptly, even on weekends.
Reply from Guild Mortgage - Heather Case
August 6th, 2026 03:20 PM
Kim, we loved helping you through your first home purchase! Questions rarely respect business hours, especially when buying a home, so we were always happy to be there when you needed us. We’re excited for you and grateful we got to be part...
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We signed on a house, and needed to close in 2 weeks. Chelsey at Guild made that happen.
Reply from Owner
August 25th, 2026 05:39 PM
Two weeks definitely keeps everyone on their toes! We’re glad Chelsey was able to keep everything moving and make the tight timeline work. Relocating comes with enough stress already, so we were happy to take one big thing off your plate.
Chelsey made it great. She pulled off our loan in a short time frame. It was a bit frustrating in the beginning, I was receiving emails from 4 different people. But once Chelsey took over, things went great.
Reply from Heather Case
August 6th, 2026 03:21 PM
We appreciate the honest feedback, Becky. Having several people reaching out at once can definitely feel like too much, and we’re sorry the beginning was frustrating. We’re glad Chelsey was able to simplify things and get your loan done within...
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Heather Case and guild mortgage were super easy to work with. Very knowledgeable and gave 110 percent throughout the whole home buying process. We will definitely be using them again in the future! Highly recommend.
Reply from Owner
August 25th, 2026 05:40 PM
Emily, we loved working with you! Giving 110% is a pretty good standard to be held to, so we’ll happily take that. We appreciate the recommendation and will be here whenever you’re ready for the next one.
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About
Welcome to Guild Mortgage Company. With access to a wide variety of home loan products, we'll be able to help you find the mortgage that best fits your dreams and budget. We will work with you every step of the way to ensure a smooth and timely closing process.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
Manufactured Homes
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Memberships
- Rogue Valley Association of Realtors
- Medford Chamber of Commerce
- Southern Oregon Emerging Leaders
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Time Zone
Pacific Standard Time (PST)
Awards
Guild Mortgage Pre...
Disclaimer
I am authorized to do business in the states of Arizona, California, Idaho, Oregon and Washington. AZ BK#0018883; AZ BKBR# BK-BR-20; AZ LO Lic.# LO-201579; Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act; OR ML-176; NMLS ID: 1452909; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.