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Guild Mortgage - Heather Case
Loan Officer | NMLS# 1452909
Welcome to Guild Mortgage Company. With access to a wide variety of home loan products, we'll be able to help you find the mortgage that best fits your dreams and budget. We will work with you every step of the way to ensure a smooth and ti... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Reviews from Web
Just a lot of work. Required a lot of documents over the passed several years and that made things stressful trying to locate in the middle of a move. But overall I'm very happy it worked
Reply from Guild Mortgage - Heather Case
July 15th, 2026 05:05 PM
Thank you, Jessica. We know gathering years of documents while you’re already in the middle of moving is nobody’s idea of fun. We appreciate you hanging in there with us, and we’re really glad we were able to get everything across the finish...
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Chris Richey went above and beyond for us every step of the way. We were confident that he always had our best interests in mind and we always trusted his advice. We recommend Team Case to everyone we know!
Reply from Guild Mortgage - Heather Case
November 3rd, 2025 09:29 PM
Thank you for recommending Team Case so highly, Marissa. It's great to hear that your experience with Chris was positive and that you felt supported every step of the way. I appreciate your trust in us at Guild Mortgage and am glad we could...
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I am a first time homebuyer who was referred by my agent to Team Case at Guild and I couldn’t be happier. Heather and her team were amazing! Very responsive and took time and care to explain the process so we knew what to expect.
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Reply from Owner
May 20th, 2026 07:02 PM
Thank you for the kinds words Anna! We are grateful for the opportunity to help you buy your home!
Heather and her team were amazing! Very responsive and took time and care to explain the process so we knew what to expect.
Reply from Guild Mortgage - Heather Case
October 13th, 2025 10:54 PM
It's great to hear that you found the team and me responsive and attentive, Anna. Taking the time to ensure you understand the process is important to me, so I'm glad it made a positive impact on your experience. Thank you for your review and...
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Very helpful and great work ethic.
Reply from Guild Mortgage - Heather Case
October 13th, 2025 10:54 PM
Thank you for acknowledging our efforts, Hunter. We are committed to providing the highest level of support and service. Your feedback means a lot, and it’s appreciated.
Guild Mortgage - Heather Case has received a review with 5 star rating from Ana P
Reply from Owner
May 20th, 2026 07:02 PM
Thank you for leaving us a review Ana!
The staff were experienced, on-task, and on-time! I was pleased with their services and patience toward me.
Reply from Guild Mortgage - Heather Case
October 13th, 2025 10:53 PM
It's good to know that you found the staff experienced and attentive to your needs, Ana. Providing timely and patient service is something I strive for, so your feedback is greatly appreciated. Thank you for choosing Team Case!
The communication and professionalism were wonderful, thank you!
Reply from Heather Case
October 5th, 2025 07:12 PM
I'm grateful for your kind words, Rebecca. Ensuring clear communication and maintaining professionalism is something I strive for, so it's great to know that you felt supported throughout the process. Thank you for choosing Guild Mortgage.
I had the seller but appreciated the great communication on this transaction and that I was kept informed.
Reply from Heather Case
October 5th, 2025 04:40 PM
I'm pleased to hear that the communication throughout the transaction met your expectations, Tracy. Keeping everyone informed is a priority for me, and I'm glad it was appreciated in your case. Thank you for your feedback and for working with...
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Easy to work with, accommodated my schedule, highly recommend.
Reply from Guild Mortgage - Heather Case
July 15th, 2026 05:06 PM
Thank you, Michele! We know life doesn’t always fit neatly into business hours, so we’re happy to work around it whenever we can. We enjoyed helping you and appreciate the recommendation!
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About
Welcome to Guild Mortgage Company. With access to a wide variety of home loan products, we'll be able to help you find the mortgage that best fits your dreams and budget. We will work with you every step of the way to ensure a smooth and timely closing process.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
Manufactured Homes
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Memberships
- Rogue Valley Association of Realtors
- Medford Chamber of Commerce
- Southern Oregon Emerging Leaders
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Time Zone
Pacific Standard Time (PST)
Awards
Guild Mortgage Pre...
Disclaimer
I am authorized to do business in the states of Arizona, California, Idaho, Oregon and Washington. AZ BK#0018883; AZ BKBR# BK-BR-20; AZ LO Lic.# LO-201579; Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act; OR ML-176; NMLS ID: 1452909; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.