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Guild Mortgage - Heather Case
Loan Officer | NMLS# 1452909

Welcome to Guild Mortgage Company. With access to a wide variety of home loan products, we'll be able to help you find the mortgage that best fits your dreams and budget. We will work with you every step of the way to ensure a smooth and ti... Show More
Location & Business Hours
Business Hours
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8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
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Reviews from Web
From our first phone call to her showing up for the closing, Heather Case proved beyond a doubt that she is a total professional at what she does. She was fast to return calls and never was annoyed by my questions or concerns. There are not...
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Reply from Guild Mortgage - Heather Case
July 15th, 2026 03:55 PM
Thank you, Thomas! You officially made our day with this one. We loved working with you, and I’m so glad you always felt comfortable reaching out with questions. That is exactly how it should be.Also, making the Christmas card list is no small...
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Just a smooth transaction and everyone was so supportive.
Reply from Guild Mortgage - Heather Case
November 17th, 2025 03:25 PM
It's great to know that the transaction went smoothly for you, Jane. I prioritize creating a supportive environment for my clients, and your feedback confirms that commitment. If you have any further questions or need assistance in the future,...
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Easy to work with
Reply from Guild Mortgage - Heather Case
July 15th, 2026 03:55 PM
Thank you, Cindy! We enjoyed working with you and appreciate you trusting us with your home loan. Getting to the finish line without unnecessary drama is always a win in our book!
Guild Mortgage has the best team, good hearted people and they truly care about their customer. my overall experience was fantastic and will always recommend this compan. Thank you ! ❤️
Reply from Guild Mortgage - Heather Case
November 14th, 2025 07:56 PM
It's wonderful to hear that you had such a positive experience with Guild Mortgage, Cherryl. Knowing that you feel supported by our team means a lot to me. Thank you for your recommendation and kind words. If there's anything more I can do...
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Heather and her crew are absolutely top notch. They are consistently knowledgeable, professional, and communicate promptly and efficiently. You can't ask for more.
Reply from Owner
November 5th, 2025 04:59 PM
Thank you, Ryan! We love partnering with you and your clients. Thank you for always trusting us. We appreciate you!
I was on the seller side for this one but communication was still great! Heather never misses a beat and Guild is great
Reply from Guild Mortgage - Heather Case
November 14th, 2025 05:41 PM
I'm pleased to hear that the communication was effective even from the seller's side, Ryan. Keeping everyone informed is important to me, and I'm glad you felt well-supported. Thank you for your kind words about my work and Guild Mortgage....
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I felt more comfortable with Guild than the online lender I was working with. Heather and Chris and their team were communicative throughout the process and spent time explaining the details.
Reply from Guild Mortgage - Heather Case
November 5th, 2025 01:46 PM
I'm pleased to hear you felt at ease with the process, Kirsten. It's my goal to ensure clear communication and provide thorough explanations every step of the way. I'm glad Chris and I could assist you effectively. If you have any more questions...
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The task was done quickly, accurately, professionly and friendly.
Reply from Guild Mortgage - Heather Case
November 3rd, 2025 05:22 PM
It's encouraging to know that you found the process both efficient and pleasant, Gary. I aim to provide quick and accurate service while maintaining a friendly approach. I appreciate your feedback and am grateful for the opportunity to assist...
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Always a great experience working with Heather Case! Very smooth transaction and fantastic communication!
Reply from Guild Mortgage - Heather Case
November 3rd, 2025 05:44 PM
I'm glad that your experience working with me was a smooth one, Alex. Effective communication is something I really focus on, so it's reassuring to hear that it met your expectations. Thank you for sharing your positive feedback and for being...
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Just a lot of work. Required a lot of documents over the passed several years and that made things stressful trying to locate in the middle of a move. But overall I'm very happy it worked
Reply from Guild Mortgage - Heather Case
July 15th, 2026 05:05 PM
Thank you, Jessica. We know gathering years of documents while you’re already in the middle of moving is nobody’s idea of fun. We appreciate you hanging in there with us, and we’re really glad we were able to get everything across the finish...
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About
Welcome to Guild Mortgage Company. With access to a wide variety of home loan products, we'll be able to help you find the mortgage that best fits your dreams and budget. We will work with you every step of the way to ensure a smooth and timely closing process.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
Manufactured Homes
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Memberships
- Rogue Valley Association of Realtors
- Medford Chamber of Commerce
- Southern Oregon Emerging Leaders
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Time Zone
Pacific Standard Time (PST)
Awards
Guild Mortgage Pre...
Disclaimer
I am authorized to do business in the states of Arizona, California, Idaho, Oregon and Washington. AZ BK#0018883; AZ BKBR# BK-BR-20; AZ LO Lic.# LO-201579; Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act; OR ML-176; NMLS ID: 1452909; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.