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Gwen Swain at Waterstone Mortgage NMLS #16198...
Producing Branch Manager

Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple ... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Without this team, we couldn’t have done it! The lines of communication were always open. As stress free as possible.
Reply from Owner
January 8th, 2026 11:23 AM
Thank you for your review, Izzy! We are so happy for you and hope you are enjoying owning your own home! Please let us know if you need anything in the future. We would love to work with you again 😊
Waterstone was a great team to work with. They are attentive to questions and are great at communicating all the needed steps. They made buying our first home a great and easy experience! Highly recommend😊
Reply from Owner
January 8th, 2026 11:23 AM
Thank you for your review! It was our pleasure to help you with your home purchase 💙
Gwen Swain at Waterstone Mortgage NMLS #1619853 has received a review with 5 star rating from Joey D
Reply from Owner
January 8th, 2026 11:24 AM
Thank you for the 5-star rating, Joey. We would love to work with you again in the future. Enjoy your home! Congrats. 😁
Gwen Swain at Waterstone Mortgage NMLS #1619853 has received a review with 5 star rating from Jordan B
Reply from Owner
January 8th, 2026 11:24 AM
Thank you for the 5-star rating, Jordan.
Buying my home with water stone mortgage was very pleasant. Everyone there was very knowledgeable, courteous, efficient and patient. Quick to reply to questions and they let me know every step of the process. I highly recommend waterstone mortgage....
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Reply from Owner
January 8th, 2026 11:23 AM
Thank you for this review, Kathy! We know how many questions pop up throughout a homebuying process – whether it's the first time you're homebuying or you're a seasoned homeowner – that's why communication is key. I hope to work with you again...
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Amazing service!! I have I have used Gwen's Team and we closed in 3 weeks on 2 homes so far. I am a new real estate agent and plan on referring her to everyone! Only place I will use!
Absolutely on top of things and very informative the entire time. Goes above and beyond in my opinion as there was multiple times we had questions and they would respond even late in the evening and on the weekends. Absolute pleasure to work...
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Reply from Owner
January 8th, 2026 11:23 AM
Thank you for your kind review, Matt! Treating our borrowers with the highest level of respect is our number one goal. It was our pleasure to serve you.
Gwen and her team were very knowledgeable and understanding of our unique situation. They were patient with us but quick to respond to our many questions. We would highly recommend them to our friends and family!
Reply from Owner
January 8th, 2026 11:22 AM
Thank you for your review, Zach! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
Gwen and her team were fantastic! They were able to walk us through the whole process, giving us one less thing to worry about. They even helped us outside regular business hours. I would recommend working with Gwen to anyone
Reply from Owner
July 8th, 2022 12:00 AM
Thank you for taking the time to write this review, Shawn! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Gwen and her team.
Gwen and team, particularly Brian, were just fantastic to work with. They made the entire process very painless, they're very professional and knowledgeable, and were very helpful in explaining each step of the process with us. We had an excellent...
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Reply from Owner
January 8th, 2026 11:23 AM
Thank you for your review, Mike! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
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About
Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple industry awards, including “Boise’s Best Lender.” With a passion for helping first-time buyers, families relocating, and self-employed borrowers, she ensures her clients get the best loan options available. Originally from Virginia, Gwen now calls Eagle, Idaho home. She enjoys Broadway musicals, playing piano, and staying active on her Peloton.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Construction Loan
Bank Statement Loans
Specialities
Idaho Housing Products
FHA
VA
Conventional
HELOC
Construction
Non-QM
Residential
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Positions
- Waterstone Mortgage Corporation - Producing Branch ManagerApr 10th, 2017 - Current
Memberships
- TLOP Coach
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS #1619853
Gallery





Achievements
- IHFA Top Producing Mortgage Originator in SW Idaho, Scotsman Guide Top 1% Loan Originator 2021-2024
Hobbies
- Snowboarding, travel, Trying new restaurants around town, spending time with family and friends