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Gwen Swain at Waterstone Mortgage NMLS #16198...
Producing Branch Manager

Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple ... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Gwen, Rich and all of Waterstone have it all together! This is our second home we’ve gone through using them and the rate Gwen got us was phenomenal!! These people are kind, transparent and know what they are doing . OH! AND FAST!!
Reply from Owner
January 8th, 2026 11:22 AM
Thank you for your review, Shari! The team and I were So happy to make this happen for you! We look forward to working with you again. Don't hesitate to reach out if you ever need us 😊
Gwen and her team are at the top of the industry! I am a local realtor here in the Treasure Valley and I can say, they have EARNED my business. I have high expectations of all my industry partners, and Gwen & her team DO NOT disappoint. They...
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Reply from Owner
January 8th, 2026 11:24 AM
Thanks so much Tanya! We love working with you, too!! Looking forward to all of our future endeavors together 😊
Team Gwen at Waterstone Mortgage was amazing and helped walk us through every step of the process. Being an out of state buyer, there were some challenges which the team helped us navigate with such professionalism and amazing communication!...
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Reply from Owner
January 8th, 2026 11:22 AM
Thank you for your review, Sonya! We were so happy to help and are so excited for you. We hope you are enjoying your new property and hope to work with you again in the future! 😊
Gwen Swain at Waterstone Mortgage NMLS #1619853 has received a review with 5 star rating from Jenna P
Reply from Owner
January 8th, 2026 11:24 AM
Thank you for the 5-star rating, Jenna! Congrats on your first home! We hope to work with you again in the future. 😊
Gwen Swain at Waterstone Mortgage NMLS #1619853 has received a review with 5 star rating from Nik G
Reply from Owner
January 8th, 2026 11:24 AM
Thank you for the 5-star rating, Nik! We hope to work with you again. Enjoy that new home and Congrats!
Gwen Swain at Waterstone Mortgage is amazing! She is a problem solver, homerun hitter, and master communicator with her customers. She and her team work tirelessly to ensure their customers are getting exactly what was promised with no fine...
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Reply from Owner
January 8th, 2026 11:22 AM
Thank you for your review, Nicholas! The team and I were thrilled we were able to provide you with a positive homebuying experience. We look forward to working with you again! Thank you for trusting us with such an important purchase.
Great team! Great service! Overall great experience.
Reply from Owner
January 8th, 2026 11:23 AM
Thank you for your review, Mar! We are so happy we were able to provide you with a positive experience. It was a pleasure and I hope we get to work together again in the future!
BIG THANKS to Gwen and her amazing team!! We started the home-buying process - casually - last February and before we knew it, interest rates had hiked and we were heartbroken to think we might not be able to afford a home in this market. Gwen...
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Reply from Owner
January 8th, 2026 11:22 AM
Thank you so much for your kind review and for trusting me and my team with your home financing. It was a pleasure working with you - welcome home!
BIG THANKS to Gwen and her amazing team!! We started the homebuying process - casually - last February and before we knew it, interest rates had hiked and we were heartbroken to think we might not be able to afford a home in this market. Gwen...
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Reply from Owner
November 15th, 2022 12:00 AM
Thank you for taking the time to write this review, Kimberly! Providing excellent customer service, throughout the homebuying process, is always our top priority. We're glad you received nothing but the best from Gwen and her team.
Gwen Swain at Waterstone Mortgage NMLS #1619853 has received a review with 5 star rating from Jamie K
Reply from Owner
January 8th, 2026 11:24 AM
Thank you for the 5-star rating, Jamie. We hope to work with you again in the future!
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About
Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple industry awards, including “Boise’s Best Lender.” With a passion for helping first-time buyers, families relocating, and self-employed borrowers, she ensures her clients get the best loan options available. Originally from Virginia, Gwen now calls Eagle, Idaho home. She enjoys Broadway musicals, playing piano, and staying active on her Peloton.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Construction Loan
Bank Statement Loans
Specialities
Idaho Housing Products
FHA
VA
Conventional
HELOC
Construction
Non-QM
Residential
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Positions
- Waterstone Mortgage Corporation - Producing Branch ManagerApr 10th, 2017 - Current
Memberships
- TLOP Coach
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS #1619853
Gallery





Achievements
- IHFA Top Producing Mortgage Originator in SW Idaho, Scotsman Guide Top 1% Loan Originator 2021-2024
Hobbies
- Snowboarding, travel, Trying new restaurants around town, spending time with family and friends