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Gwen Swain at Waterstone Mortgage NMLS #16198...
Producing Branch Manager

Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple ... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Gwen was awesome to work with at Waterstone Mortgage on the purchase of our new home. Explained things and took time on her own in evenings to meet with us on zoom calls.. Thanks Gwen and team!
Reply from Owner
January 8th, 2026 11:22 AM
We are just so happy we were able to get you and your family into that home and we never want anyone to feel like they didn't understand what was happening. Thank you for your positive feedback! Enjoy. 😊
I cannot put into words how amazing Gwen's team was in our homebuying journey (huge shout out to Rich H). They were all so incredibly friendly, kind, and positive through the whole process. I would absolutely recommend having them on your team....
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Reply from Owner
January 8th, 2026 11:24 AM
Thank you for your review, Sean! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again. Keep in touch.
I cannot put into words how amazing Gwen's team was in our homebuying journey (huge shout out to Rich H). They were all so incredibly friendly, kind, and positive through the whole process. I would absolutely recommend having them on your team....
read more
Reply from Owner
January 22nd, 2026 12:00 AM
Thank you for your review, Sean! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again. Keep in touch.
They are awesome and easy to work with! They work hard and do what they say in a timely fashion. Thanks again Jayson
Reply from Owner
January 8th, 2026 11:23 AM
Thank you for your kind review, Jayson! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you.
This is the third loan that Gwen and her team have done for me. All three done at different stages of my life. In 2018 she and the team guided me through my first home. In 2021 they helped gain independence in a refinance. And now I’m 2023...
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Reply from Owner
January 8th, 2026 11:22 AM
Thank you for your review, Megan! The team and I were thrilled we were able to provide you with a positive loan experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
Gwen Swain was great. She explained everything to us about purchasing a home and everything with we needed to do and our loan went through fast and very easy. Would definitely recommend using Gwen again thanks, Gwen!
Reply from Owner
January 8th, 2026 11:22 AM
Thank you for your kind review, Denise! I am so happy to hear you had a great experience. I hope we get the opportunity to work together again in the future! Enjoy your home.
There’s above and beyond, then beyond that there’s Gwen. Couldn’t appreciate her more, and beyond grateful she was my lender
Reply from Owner
January 8th, 2026 11:23 AM
Thanks, Justin! That is high praise indeed. We are so happy we could help you with your new home and are here if you ever need us again. 😀
Gwen’s team is professional, thorough, and efficient. Rich was prompt when replying to my questions and/or concerns; my overall experience was fantastic!
Reply from Owner
January 8th, 2026 11:22 AM
Thank you Janelle! We are so grateful that you allowed us be a part of your home buying experience. We look forward to working with you again soon!
Gwen Swain has received a review with 5 star rating from Joel Aguilar
Gwen Swain at Waterstone Mortgage NMLS #1619853 has received a review with 5 star rating from Joel A
Reply from Owner
January 8th, 2026 11:24 AM
Thank you for the 5-star rating, Joel! We are so happy for you. If you ever need anything, please let us know!!
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About
Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple industry awards, including “Boise’s Best Lender.” With a passion for helping first-time buyers, families relocating, and self-employed borrowers, she ensures her clients get the best loan options available. Originally from Virginia, Gwen now calls Eagle, Idaho home. She enjoys Broadway musicals, playing piano, and staying active on her Peloton.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Construction Loan
Bank Statement Loans
Specialities
Idaho Housing Products
FHA
VA
Conventional
HELOC
Construction
Non-QM
Residential
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Positions
- Waterstone Mortgage Corporation - Producing Branch ManagerApr 10th, 2017 - Current
Memberships
- TLOP Coach
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS #1619853
Gallery





Achievements
- IHFA Top Producing Mortgage Originator in SW Idaho, Scotsman Guide Top 1% Loan Originator 2021-2024
Hobbies
- Snowboarding, travel, Trying new restaurants around town, spending time with family and friends