Gwen Swain at Waterstone Mortgage NMLS #1619853's Cover Image

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Gwen Swain at Waterstone Mortgage NMLS #16198...

Name: Waterstone Mortgage Corporation
Address: 460 Fitness Place, Suite 102 Eagle, Eagle, Idaho, 83616
Telephone: +1-208-297-3604
Rating: 4.93

Producing Branch Manager

Waterstone Mortgage - Eagle, ID +1

4.93

(578)

Mortgage

Mortgage Loan Officer

Contact Info

(208) 472-8871

208-975-7500

Eagle, ID

https://www.waterstonemortgage.com/originators/gwen-swain

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.93

(578)

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5 Star

97%

4 Star

3 Star

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1 Star

Thank you Gwen!Gwen was amazing, helping us throughout our buying process. She stayed in touch with us the entire way and was super helpful answering our questions. The biggest take away from the experience was the peace of mind and trust she...

I have worked with Gwen and her team multiple times, most recently she helped my young daughter, first time home buyer through the process. I cannot state enough how excellent this gal is with knowledge, customer service, and working through...

This is our fourth loan with Gwen and her team and I could not be more happy. She has gone above and beyond every time we have worked with her. I called her on a Sunday afternoon because I unexpectedly found a house we loved that was only accepting...

Reply from Owner

January 8th, 2026 11:23 AM

Thank you for your review, Erin! The team and I were thrilled we were able to provide you with ANOTHER positive loan experience. We look forward to working with you again when the time to refinance or buy a new home is right. We appreciate...

Gwen and her team went above and beyond to make sure our mortgage process went as smoothly as possible. Our combining of households made it tricky but they made it happen and were always there for questions any time of day to make sure our...

Reply from Owner

January 8th, 2026 11:22 AM

Thank you for your review, Tessa! The team and I were thrilled we were able to provide you with a positive mortgage process. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.

Greatest lender experience I’ve ever had! Seamless and friendly for what usually is a stressful situation! Would recommend them all day long! Great communication and follow through!! Simply the best!

Reply from Owner

January 8th, 2026 11:22 AM

Thank you for your kind review, Melissa! You were a Pleasure to work with. We hope to have another chance to work with you in the future and would be honored by any referrals you sent our way. Enjoy your home!

not good

Reply from Owner

January 8th, 2026 11:23 AM

We apologize, however, based on the information provided in this review, we are unable to verify you as a Waterstone Mortgage customer. We'd appreciate it if you would contact our Customer Relations Manager at ~~************~~ or email **************************************...

terrible service

Reply from Owner

January 8th, 2026 11:23 AM

I had a great experience working with Gwen and the entire Waterstone team. They were friendly and helpful in how they communicated with me and made the whole process from getting my loan approved to closing very easy. Highly recommend!

Reply from Owner

January 8th, 2026 11:22 AM

Thank you for your review, Dominic! The team and I were thrilled we were able to provide you with a positive loan experience and were able to aid in a smooth close. We look forward to working with you again when the time to refinance or buy...

We just closed on our new home, working with Gwen at Waterstone Mortgage. Gwen and her team were so helpful and patient, explaining everything in such a way that we felt comfortable and confident. In this crazy house market we're always in,...

Reply from Owner

January 8th, 2026 11:22 AM

Thank you so much for your kind words Tanya! So happy you have your new home just in time for the holidays! Enjoy and let us know if you ever need anything! (Especially a refinance, lol) We enjoyed working with you. 😊

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About

Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple industry awards, including “Boise’s Best Lender.” With a passion for helping first-time buyers, families relocating, and self-employed borrowers, she ensures her clients get the best loan options available. Originally from Virginia, Gwen now calls Eagle, Idaho home. She enjoys Broadway musicals, playing piano, and staying active on her Peloton.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Construction Loan

Bank Statement Loans

Specialities

Idaho Housing Products

FHA

Conventional

HELOC