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Gwen Swain at Waterstone Mortgage NMLS #16198...
Producing Branch Manager

Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple ... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
She was fantastic motivated always had a positive attitude and willing to help when I didn't know what to do
Reply from Gwen Swain
April 2nd, 2025 08:16 PM
Thank you, Tim! We are so happy you felt supported and had a positive experience. We hope you enjoy your home and that we have the opportunity to work with you again in the future!!
Team Gwen
everyone was great .
Reply from Gwen Swain
April 2nd, 2025 08:23 PM
Thank you Kit, we are so relieved we got this one done! You were so great to work with. I hope we can help you again in the future, please let us know if you need anything at all!
Team Gwen
I was blown away by Team Gwen over at Waterstone Mortgage. Not only were they very knowledgeable about the loan process but they answered all my questions and hypotheticals as I navigated the best way to utilize my approved amount. Additionally,...
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Reply from Owner
January 8th, 2026 11:24 AM
Thank you for your review, Kit! The team and I were thrilled we were able to provide you with a positive loan experience and were able to aid in a smooth close. We look forward to working with you again when the time to refinance or buy a new...
read more
I was blown away by Team Gwen over at Waterstone Mortgage. Not only were they very knowledgeable about the loan process but they answered all my questions and hypotheticals as I navigated the best way to utilize my approved amount. Additionally,...
read more
Reply from Owner
January 22nd, 2026 12:00 AM
Thank you for your review, Kit! The team and I were thrilled we were able to provide you with a positive loan experience and were able to aid in a smooth close. We look forward to working with you again when the time to refinance or buy a new...
read more
We can't say enough great things about Gwen and her team at Waterstone Mortgage! As first-time homebuyers, we were nervous about the process, but Gwen made everything so smooth and stress-free. From the very beginning, she took the time to...
read more
Reply from Gwen Swain at Waterstone Mortgage N...
March 3rd, 2025 03:48 PM
Thank you for your recommendation, Ashley! The team and I were thrilled we were able to provide you with a positive homebuying experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep...
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We can’t say enough great things about Gwen and her team at Waterstone Mortgage! As first-time homebuyers, we were nervous about the process, but Gwen made everything so smooth and stress-free. From the very beginning, she took the time to...
read more
Reply from Owner
January 8th, 2026 11:24 AM
Thank you for your review, Ashley! The team and I were thrilled we were able to provide you with a positive homebuying experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch....
read more
We can’t say enough great things about Gwen and her team at Waterstone Mortgage! As first-time homebuyers, we were nervous about the process, but Gwen made everything so smooth and stress-free. From the very beginning, she took the time to...
read more
Reply from Owner
January 22nd, 2026 12:00 AM
Thank you for your review, Ashley! The team and I were thrilled we were able to provide you with a positive homebuying experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch....
read more
We can't say enough great things about Gwen and her team at Waterstone Mortgage! As first-time homebuyers, we were nervous about the process, but Gwen made everything so smooth and stress-free. From the very beginning, she took the time to...
read more
Reply from Owner
March 4th, 2025 12:00 AM
Thank you for taking the time to write this review, Ashley! Providing excellent customer service, throughout the homebuying process, is always our top priority. We're glad you received nothing but the best from Gwen and her team.
This was the worst mortgage experience I have ever had.
Reply from Owner
January 8th, 2026 11:23 AM
Hi Ethan, unfortunately I have no record of you in our system. You are welcome to call our customer service number at 1-************ if you have any further questions.
Gwen and her team were great! Made the process easy and answered all the questions i could ask! Definitely recommend
Reply from Owner
January 8th, 2026 11:23 AM
Thank you for your review, Bryce! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
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About
Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple industry awards, including “Boise’s Best Lender.” With a passion for helping first-time buyers, families relocating, and self-employed borrowers, she ensures her clients get the best loan options available. Originally from Virginia, Gwen now calls Eagle, Idaho home. She enjoys Broadway musicals, playing piano, and staying active on her Peloton.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Construction Loan
Bank Statement Loans
Specialities
Idaho Housing Products
FHA
VA
Conventional
HELOC
Construction
Non-QM
Residential
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Positions
- Waterstone Mortgage Corporation - Producing Branch ManagerApr 10th, 2017 - Current
Memberships
- TLOP Coach
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS #1619853
Gallery





Achievements
- IHFA Top Producing Mortgage Originator in SW Idaho, Scotsman Guide Top 1% Loan Originator 2021-2024
Hobbies
- Snowboarding, travel, Trying new restaurants around town, spending time with family and friends